CorporateCultureMainContent:I.Introduction—TheconceptandthecomprehensionofthecorporatecultureII.CorporateculturecomponentsIII.NationalcultureinfluencesIV.ProfitablecorporateculturePartone:IntroductionTheconceptandthecomprehensionofthecorporatecultureCorporatecultureisthetotalsumofthevalues,customs,traditionsandmeaningsthatmakeacompanyunique.Corporatecultureisoftencalledthecharacterofanorganizationsinceitembodiesthevisionofthecompany’sfounders.FromtheWikipediaCorporatecultureistheGlue(胶水),thatholdsanorganizationtogether.Corporatecultureincorporates(吸收,使合并)anorganization’svalues,itsnormsofthebehavior,itspoliciesanditsprocedures.一个组织由其价值观、信念、仪式、符号、处事方式等组成的其特有的文化形象。Themostimportantinfluenceoncorporatecultureisthenationalcultureofthecountryinwhichthecorporationisbased.Otherfactorshelptoshapeacorporation’sculture,themostessentialoneisthecorporationitself.Theownershipstructureofthecompanywillgoalongwayindefiningacorporateculture.eg:family-ownedfirmvspubliclyheldcompanyTheindustrythatthecorporationispartofwillhelpshapeitsculturevalues.eg:high-techcomputersoftwarefirm(arelativelyyoungindustry)vsinvestmentbank(amatureindustry)serviceindustryvsmanufacturingorminingcompanyParttwo:Corporate-culturecomponentsCorporatecultureNationalCultureLanguage,religion,belief,value,etc.SomethingtendingtobemoreutilitarianThesystemofrewards(回报制度)appreciatedandrewardedtypeofemployeebehaviorrisktakersvsloyaltyandlong-termserviceHiringdecisions(雇佣政策)Thetypeofindividualacompanyhiressaysmuchaboutitsculture.Managementstructure(管理体系)rigidhierarchicalstructure&dominatorRisk-takingstrategy(冒险策略)viewofrisks:encouragetakingchancesvscontentwithcurrentsituationPhysicalsetting(工作环境)an-open-planofficethatencouragescommunicationandasenseofegalitarianism(平等主义)managementofficevsstaffworkplaceheadquarter:amonumenttoownershipvsafunctionalworkingenvironmentPartThree:HownationalcultureinfluencesthecorporatecultureTheresultofsomestudiesCauseandeffectTheimportanceofthecorporateculture•Hownationalcultureinfluencesthecorporateculture?•1.Asiansplaceahighvalueonconceptsassociatedwithsocialharmony.•Japanesecorporationsalmostplacegreatemphasisongroupharmonyintheircorporatecultures.•2.While,Westernersputgreateremphasisonindividuals’rightsandresponsibilities.•ManyAmericancorporationsarelikelytohireanentrepreneurialtypeandrewardrisk.•Thereisnoescapingthefactthatanationalcultureshapescorporateresponsibilities,practicesandtraditions.•Manystudieshaveshownthepointthatnationalculturesdohaveparamountinfluenceontheformationofcorporatecultures•Theresultofsomestudies•Asia:thetopsevenvalueslistedbyexecutives:•hardwork•respectforlearning•honesty•opennesstonewideas•accountability•self-discipline•self-relianceThetopsevenNorthAmericanvaluesfreedomofexpressionpersonalfreedomself-relianceindividualrightshardworkpersonalachievementthinkingforoneselfCauseandeffect•1.Hence,thetypeoforganizationalstructurethathasemergedacrossAsiaisoneofaveryhierarchical,bureaucraticcorporationthatvaluessuchintangibleas“respectforlearning”and“honesty”•2.ThevaluesstressedbyNorthAmericanexecutivesarethatcorporationsarelessstructuredandmoreentrepreneurialTheimportanceofthecorporateculture“Nomatterwhatyourbusiness,theonlywaytogenerateenduringprofitsistobeginbybuildingthekindofworkplacethatattracts,focuses,andkeepstalentedemployees.”•1.Corporatecultureisthesoulofthecorporation.•2.ltistheideologicalguaranteeofrealizingtheenterprisesystemandtheenterprisemanagementstrategies.•3.ltistheinnersourceoftheenterprisevitality.•4.ltistheinternalbindingoftheenterprisebehaviors.PartFour:Whatisthemeaningof‘profitable’TwotypesofcorporatecultureViewsofsuccessTheidealofcorporatecultureWhatisthemeaningof‘profitable’?MoneyAccordingtoa1996globalsurveyofbusinessexecutivesinAustralia,Canada,France,Germany,Holland,theUnitedKingdomandtheUnitedStatesdonebytheconsultantsProudfootPLConly38percentofcompaniesindicatedthattheymeasuredtheeffectsoftheireffortstochangecorporationculture.86percentclaimedtheirculturechangeprogramsaresuccessfulhalfofallexecutivessurveyedfeltthatcorporateculturecontributesagreatdealtothesuccessoftheircompanies.Theyjustcouldn’tsayhowmuchwithanygreatamountofcertainty.TwotypesofcorporatecultureThestrongcorporatecultureTheweakcorporatecultureThestrongcorporatecultureAdvantages:aclearsenseofidentityclarifyingbehaviorandexpectationsmakingdecisionsfairlybecausesomuchisalreadydefinedDisadvantages:theinabilitytobeflexible,tobeactquicklyandtochangerapidlyhurtingemployeecreativitytheweakcorporatecultureDisadvantages:havinglittleinfluenceonemployeebehaviorConclusion:acorporationwillalwaysneedsometypeofcontrolsbutthegoalistohaveasfewcontrolsaspossible—justenoughtoensurethatpeopledon’tviolatetherules.Differentpeoplehavedifferentideasaboutsuccess,naturallydifferentcorporationsalsohavedifferentideasaboutitfortheirowncharacteristics.Asurveyfindswhatconsumersin13countriesviewassuccessforacorporationmostconsumersthoughtthatproducingtheverybestproductsandservicesdefinedsuccess.Japanthemostnotableattrib