Retailers…whatdotheyreallywant?Currentdevelopments,andafewpredictionsChrisAnsteyINTERNATIONAL•#1inUK,Ireland,Hungary,Poland,CzechRepublic,SlovakRepublicandThailand•Workingtowardsbeing#1inSouthKoreaandMalaysia•JuststartinginChina,JapanandTurkeyTescoinChina•Willbesubmitted...Somebasics...•Ourlegalstrategyisdrivenbylegislation,butisreallythereforCustomers•WeknowthatourCustomersexpectagreatdealfromourbrand•Theyexpectvalue,quality,safety,legality,environmentalstandardsandethicsGlobalFoodSafetyInitiativeGlobalFoodSafetyInitiativeCreatedbyCIES-TheFoodBusinessForumLaunchedinMay2000CreationofaGlobalTaskForceAim:Asimplesetofrulesforstandards,harmonybetweenallcountries,savemoneyforsuppliersCIES-ChineseandHongKongretailermembers•AuchanChina•7ElevenConvenienceStores•CarrefourAsia•DairyFarmInternational•Mannings•ParknShop•PearlRiverDistribution•WellcomeSupermarketsTheGlobalFoodSafetyInitiativeDefiningthelimitsofretailerliabilityHarmonisingtherequirementsoffoodsafetysystemsToimprovecostefficiencythroughoutthefoodsupplychain.SatisfactionforCEO’s,andforConsumersIncludestheharmonisationofglobalfarmassurancestandardsGFSIGuidanceDocument4theditionoftheGuidanceDocumentnowavailableEstablishingafirmrelationshipwithstandardownersImprovingthebenchmarkingprocedureGFSInowreadytobenchmarkfarmassurancestandardsTheGFSIprinciples•Minimiseanyduplicationofevaluation•Controlandmaintenanceisreliantontheinternationalaccreditationprocess•Encourage‘local’evaluation•Beopen,transparentandcompliantwithfairtradinglegislationTheGFSIprinciples•Correctdeliverymustbeseentobecontrolled•Directstakeholderparticipationduringdevelopment•Continuousreviewandimprovementofstandardandprocess•Identifyandpromote‘bestpractice’TheGoodStandardGuide:Atthesupplier•AllFoodsafetyissueswillbefullycovered•Managementparticipationwillbeclear•Documentationwillbecontrolledandaccessible•Specificationsshallbecorrect•Procedureswillbeinplace•Internalauditwillcheckprocessesareworking•Correctiveactionswillbedocumented•Non-conformitywillbecontrolled•AproductreleasesystemwillbeinplaceTheGoodStandardGuide:Atthesupplier•Purchasingwillbecontrolled•Supplierperformancewillbemonitored•Traceabilitysystemswillbeinplace•Complaintmanagementwillbeeffective•Productrecallsystemswillbeinplace,andwillbetested•Equipmentwillbecalibrated•ProductwillbetestedTheGoodStandardGuide:ManagingtheStandard•ISO65willbeusedbyAccreditationBodies•AccreditationBodiesshallbeabletodemonstrateanequivalentapproach•Surveillancevisitsshallbeannual•Legaladviceandliabilityissueswillbeinplace•AllcompetentCertificationBodiesshallhaveaccesstotheStandard•GovernanceoftheStandardshallincludedirectstakeholdersTheGoodStandardGuide:ManagingtheStandard•Auditorcompetenceshallbeclearlydefined•Nonconformitydefinitionsshallbeconsistent•Correctiveactionsshallbeclosedwithinagreedtimescales•CertificationdecisionsshallbemadewithreferencetoISO65ChallengesforaChineseFoodSafetyStandard•GFSIbenchmarkingdoesnotmeanretailersmustacceptaStandard•Theintegrityofareportisonlyasgoodas:•TheAccreditationBody•TheCertificationBody•Theauditor•TheresponsibilitiesofaStandardownerareconsiderable,itsusagemustbeseentobecontrolled.