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ILLUSTRATIVE)))ism고정거래선의안정적인수요확보가필요함Note:(1)QuantityofShipment=#oftrucksxrequired#ofoperatinghours???▲PhaseICompleted국내오더트랙킹결과Key新조직의이해조직개편배경/기본원칙이해부문별기구조직변화파악조직경쟁력확보애플리케이션의정의및개발지역생산본부엔지니어링팀Accomplishmentofnetworkstrategyissue新조직의이해조직개편배경/기본원칙이해부문별기구조직변화파악KeyHamburgers→5companiesPizza→8companiesChicken→3companiesIceCream→5companieshighlowdegreesofmoderationFullEmpty3o'clock9o'clock6o'clockTip302~~~~~~~~~~~~~~~~~~GreatClientWorkConductedbestpracticesgapanalysespracticesgapanalyses&analysisalsohassomeopportunityBestofBest655550484817171716166911121269111212691112120%100%19971998199920002001CompanyMajorBrandsProductsCommentsBalancedapproachComprehensionCommitmentCapabilityBusinessProcessABMViewofBusinessProcess$Total$Total$Z$Y$X=NonvalueaddedPhaseIPhaseIIPhaseIIIBusinessValueIndexModelingBusinessPortfolioStrategyDevelopmentISMModeling?OrganizationManagementResource????SolidLeadership지속적순환을통해목표달성통화품질확보•적정한가입자유지•최신기술및네트워크제공•체감통화품질제고목표시장공략서비스차별화BestPriceEvaluationRelationshipRestructuringVolumeConcentrationProductSpecificationImprovementJointProcessImprovementGlobalSourcingStrategicSourcing경쟁력경쟁력경제성분석비용절감요소분석System/Networking등추가요소비용분석Timeness시행Leadtime분석조직원의적응소요기간고객서비스품질관리품질의향상성유지CS품질재고를통한경쟁력강화조직내조직과의Interface인력조정방안기능의효율적인협조운영방안타조직의니즈수용여부장거리전화사업계획서법인의기본사항기술계획마케팅계획인력계획재무계획..OperationPlanningNetworkmanagementStructureHardwareSoftwareNetworkTechnologyStagesofExcellence:QualitativeManufacturingDatabasesResultEconomicandbusinessenvironmentPoliticalandeconomicrisksOrganizationandmanagementsystemsCompetitorsCustomersanddistributionChannelsandinfrastructureIndiaBrazilABC....SmallcarLargecarMinivanJeepTruckSell1,Replenish1ImplementationPhaseIIPhaseIIIDevelopactionableplansfortargetmarkets/optionsPhaseICorporateandbusinessunitstrategydevelopmentDetermineOptionsForkliftExcavatorMachineToolHelicopterRailProjectBenefitsRealisationExpectedDeliverablesActualDeliverablesVarianceCauseofVarianceImpactonOverallBevefitsProjectAProjectBProjectCFinancialDistributionSales&MarketingOrganizationOperationsServicesCapacityPlanningNetworkPlanningTechnologyStrategyRegulatoryStrategyInternationalDomesticTollLocalServiceBusinessplanBusinessdomain전략적대안의핵심issues시장/고객분야N/W구축분야경쟁구조분야서비스/기술분야ReconciledifferencebetweenbudgetandactualChargebackcosttobusinessunitMakesystemmanagementcontractBudgetforsoftwaredevelopmentBusinessrequirementsAnalyzebusinessEnvironmentSetdirectionDevelopentrystrategyBusinessplanBusinessstrategyCreateTransportDeliverLong-HaultransportLocaltransportInterfacemanagementEnd-userterminalCustomerProgramcreationValue-addedservice1일반적진단신속실시3프로세스분석4신프로세스개발7조직구조및조직원설계8변화계획10실행계획11실행지원12기업변화6문화변경설계5의사결정지원시스템설계29개시정책작성실무자와의협의BusinessinfrastructureTechnicalinfrastructure...thencanyouhaveOptimalorganizationalstructureStreamlinedITmanagementpracticeLowcostHighclientsatisfactionAppropriateapplications&datainsupportofbusinessCosteffectivedatacenterOptimalnetworkEffectiveclientserverdirectionEmpoweredEnd-usercomputingandofficeautomationAlignedITstrategy...thenyoucanexpectBusinessinfrastructureTechnicalinfrastructureSub-optimalorganizationalstructureDisjointedITmanagementpracticeHighercostLowclientsatisfactionInappropriateapplications&dataCostlydatacentersSub-optimalnetworkIslandsofineffectiveclientservercomputingInflexibleEnd-usercomputingandofficeautomationMisalignedITstrategy현행종합유선방송국분포제주1서울21인천5수원2천안1청주1춘천1포항1창원1광주2목포1부산8대전2대구6전주1TV스튜디오영화/Video제작소OverloadedEngineersRecyclingBestofBest~~~~~AnalyzeMROinventoryprofileatahighlevelDetermineifinventorylevelsareexcessiveDetermineadequacyofinventorymanagementproceduresActivity1Activity2Activity3Call(202)337-5550페이저랩탑EndingInventory(AsofJune30,1996)?HighLowKeyProcurementManufacturingSalesOrderManagementDistributionMarketforceFactorsSpecificIssuesForPOSCOSupplyMarketComplexitySuccessfulImplementationDefinehighlevelbusinessprocessValidatewithusersDevelopdowntodetaillevelValidatewithusersagainWritecodePrototypeValidatewithusersPITTestPhaseIIDevelopactionableplansfortargetmarkets/optionsEDS/A.T.KearneyIndustryischangingfrombeingproductiondriventomoremarketdrivenFocusoncustomersatisfactionImprovedmarketingandsalesskillsNewproductswithspeedtomarketCloserrelationshipwithcustomersandsuppliersMoresensitivitytoenvironmentalissuesHansolPaperOrganizationInformationTechnologyStrategySales&MarketingProductionLogisticsPurchasingInfrastructureVisionStrategyOrganizationOperationsStrategyArewepositionedproperlyinthemarketplace?Arewebuildingtherightresourcesandcompetencies?Arewedoingthethingsright?ValueOwnershipValueEfficiencyValueProcessdrivensolutionWewantchangeValueProcess+peopledrivensolutionPeople'snaturaltendencytoresistchangeFocusWinningsolution,resultingOperationPlanningNetworkmanagementStructureHardwareSoftwareNetworkTechnologyResultEconomicandbusinessenvironmentPoliticalandeconomicrisksOrganizationandmanagementsystemsCompetitorsCustomersanddistributionChannelsandinfrastructureIndiaBrazilABC....SmallcarLargecarMinivanJeepTruckSell1,Replenish1FinancialDistributionSales&MarketingOrgani