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September24,2008GM1927June29,2009GM1927(SGM)GeneralMotorsCorporation(SGM)通用汽车公司(上海通用汽车有限公司)GlobalPurchasingandSupplyChain全球采购供应链GGlloobbaallSSuupppplliieerrQQuuaalliittyyMMaannuuaall全全球球供供应应商商质质量量手手册册September24,2008GM1927June29,2009GM1927(SGM)IPreface前言ThisReferenceManualrepresentsthecollaborativeeffortsofmultipleSGMworldwideteamsengagedtodevelopaSGMCommonprocessmanualthatincludesAPQP,Launch,andCurrentQuality.Priortothis,multipledocumentsexistedtodefineaSupplierQualityprocessfromAPQPthroughCurrentQuality.本参考手册是由SGM的全球团队合作制定的一本包括先期产品质量策划（APQP）,项目启动及现生产质量的通用程序手册。在此之前，已有多个文件定义了由APQP到现生产质量的供应商质量程序。APQP产品质量先期策划TheAPQPportionofthismanualdefinesSGM’scommonglobalproductqualityplanningrequirementsthatarenecessarytodevelopandimplementanAPQPprocessforaproductorservice.ItisintendedasastandardtoprovidetheSupplierQualityEngineer,andthesupplier,acommonformatfromwhichtoproceedwithallstepsofAPQP.本手册的APQP部分定义了SGM的通用全球产品质量策划要求，这些要求对于制定及实施产品或服务的APQP程序是非常必要的。本节内容旨在为供应商质量工程师（SQE）、供应商提供一个通用版本，做为APQP每一阶段工作的参照标准。Launch项目启动TheLaunchportionofthismanualdefinesstandardizedprocessesthatsupportspecificsupplierlaunchreadinessactivitiesandAPQPdeliverables.Thesegloballyapprovedactivitiesaredesignedtoassistintheassessmentoflaunchreadinessofallsuppliersandensureexecutionofflawlesslaunches.本手册的Launch部分定义了支持特定供应商启动准备工作和APQP交付物的标准化程序。这些全球认可的活动旨在支持评估所有供应商的启动准备以及确保启动活动的顺利实施。Current现生产TheCurrentportionofthismanualdefinesthestandardizedworkaroundcommonprocessesusedgloballytoprotectourmanufacturing/assemblyplantsandtodrivesystemicimprovementtothesupplybase.本手册的现生产部分定义了全球通用程序的标准操作，旨在保护我们的制造/装配车间并督促系统性地改进供应基础。September24,2008GM1927June29,2009GM1927(SGM)IITableofContents目录Preface.............................................................................................................................................................................I前言TableofContents...........................................................................................................................................................II目录ManualContentExplanation.........................................................................................................................................IV手册内容说明Section1–GlobalAPQP章节1－全球产品质量先期策划CustomerMonitored/SupplierMonitoredMatrix...........................................................................................................2顾客监控/供应商监控矩阵DocumentUsageGuidelines.........................................................................................................................................4文件使用导则APQPTaskDefinitionsAPQP任务定义Task1:CommodityKeyStakeholdersMeeting..........................................................................................................6任务1：产品关键方会议Task2:TechnicalReviews...........................................................................................................................................9任务2：技术评审Task3:SourcingEligibility.........................................................................................................................................12任务3：定点资质Task4:GateReviews.................................................................................................................................................16任务4：阶段评审Task5:TimingChartandAPQPOpenIssuesList....................................................................................................20任务5：时间进度表和APQP问题清单Task6:QualitySystemsBasics.................................................................................................................................22任务6：质量体系基础Task7:ProcessFlowChart........................................................................................................................................24任务7：过程流程图Task8:DFMEA...........................................................................................................................................................26任务8：设计失效模式及后果分析Task9:DesignReviews.............................................................................................................................................29任务9：设计评审Task10:ToolandEquipmentReviews.....................................................................................................................31任务10：工装模具和设备评审Task11:GageReview&Approval............................................................................................................................33任务11：量检具评审及批准Task12:PFMEA.........................................................................................................................................................35任务12：过程失效模式及后果分析Task13:ControlPlans................................................................................................................................................39任务13：控制计划Task14:EarlyProductionContainment(GP12)........................................................................................................42任务14：早期生产遏制(GP12)Task15:ProductionPartApprovalProcess(PPAP)..........................