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1.行业相关词汇（部分）：2.公司概况companyprofile3.主要/主营业务mainbusiness4.业务范围businessscope5.核心价值corevalue6.核心竞争力corecompetence/competitiveness7.核心应用系统coreapplicationsystem8.成功案例successstory/case9.典型案例typicalcase10.案例研究／分析casestudy11.汽车配件/备件/零件automotive(spare)parts12.汽车附件automotiveaccessories13.部件/元件/组件components14.汽车后市场aftermarket15.配件市场partsmarket16.经销商管理系统DealerManagementSystem(DMS)17.经销商协同管理系统DealerCollaborationManagementSystem(INFODCS)18.整车销售管理系统VehicleSalesManagementSystem(INFOVSM)19.配件运作管理系统Spare/ServicePartsManagementSystem(INFOSPM)20.索赔管理系统WarrantyManagementSystem(INFOWS)21.技术资料发布系统Technical–dataViewer((INFOTDV)22.英孚商用数据交换平台(INFOX)B2BDataExchangePlatform23.经销商订单管理系统dealerordermanagementsystem24.售后配件管理系统Spare/ServicePartsmanagementsystem(SPM)25.集成管理系统integratedmanagementsystem26.数据分析系统dataanalysissystem27.销售配额salesquota28.配额管理quotamanagement29.配额式订单管理系统quota-basedordermanagementsystem30.配额式订单管理模式quota-basedordermanagementmode31.主数据管理masterdatamanagement(MDM)32.操作系统operatingsystem(OS)33.应用系统applicationsystem34.实施服务implementationservice35.一站式服务one-stopshop/one-stopservices36.综合性的一揽子服务（方案）acomprehensivepackageofservices37.现场服务on-siteservice38.现场培训on-sitetraining39.现场实施on-siteimplementation40.现场分析on-siteanalysis41.现场管理field/on-sitemanagement42.车厂/主机厂/整车制造商/车辆制造厂OEM/automaker43.整车物流(finished)vehiclelogistics(FVL)／outboundlogistics(注：整车以后可以一致翻为vehicle,如前加finished也可以)44.先进的整车物流advanced(finished)vehiclelogistics(AFVL)45.整车配送vehicledelivery46.整车／车辆匹配vehiclematching47.4S-整车销售（Sale）,零配件（Sparepart）,售后服务（Service）,信息反馈等（Survey）48.线上车辆状态跟踪onlinevehiclestatustracking49.线上预配车模块onlinevehiclepre-allocationmodule50.车辆滞留时间vehicleholdupperiod51.配车冻结vehicleallocationfreezing52.生产冻结期productionfreezingtime53.提前分销/分配pre-distribution54.生产周排产计划weeklyproductionschedule55.管线内车辆vehiclesinthepipeline56.（车辆）下线时间offlinetime/off-production-linetime57.（车辆）上线时间onlinetime58.系统上线systemgo-live59.资源配置／分配resourcesallocation/distribution60.产品推广productsdeployment(注：本行业产品推广一般是系统推广部署之意，区别与一般产品的推广促销productspromotion)61.业务流程businessprocess62.持续支持on-going/continuoussupport63.长期支持long-termsupport64.订单查询orderinquiry/query(注：前者一般电话查询等，后者一般网上查询)65.签收sign-in66.软件外包softwareoutsourcing67.服务站servicestation68.服务中心servicecentre69.功能模块function/functionalmodule70.召回recall71.无缝连接seamlessconnection/joint72.J2EE架构J2EEarchitecture73.J2EE框架J2EEframework74.展厅管理showroommanagement75.备件库存sparepartsinventory/stock76.物料出入库materialissuingandreceiving77.出库/仓库交货goodsissuing/delivery/ex-warehouse78.叉车厂forklifttruckworks79.库存深度stockdepth80.库存积压/压库overstock81.汽车配件厂autopartsplant82.汽车维修厂automotiveserviceshop83.汽车修理厂automotiverepairshop84.汽车维修工程有限公司AutomaintenanceengineeringCo.Ltd85.汽车养护有限公司carmaintenanceCo.Ltd86.汽车美容护理中心Autocarecentre87.大客户销售经理FleetSales/KeyAccountManager88.订单处理orderprocessing/handling89.延期交货订单/欠货订单backorder90.实时客户订单real-timecustomerorder91.客户名单customerlist92.客户跟进customerfollow-up93.潜在客户potentialcustomer/prospect94.客户服务满意（度）customerservicesatisfaction95.客户满意度(指标)customersatisfactionindex(CSI)96.客户关怀customercare97.客户忠诚度customerloyalty98.授权及审批authorizationandapproval99.保修/索赔申请warrantyclaim100.回运件/返修件／旧件returnparts101.最佳实践bestpractice102.同步传输synchronoustransmission103.异步传输asynchronoustransmission104.消息组播messagemulticast105.安全密码认证SecurityPasswordAuthentication106.日志管理logmanagement107.多重组网domainbasedroutingrules\108.批量数据上传batchdataupload109.电子数据交换electronicdatainterchange(EDI)110.数据库连接池databasepool111..数据源datasource\112.线形图linearchart113.柱形/条形图/直方图barchart/histogram114.饼图piechart115.托管/寄存服务hostingservice116.绩效考核指标体系设计performanceindexdesign117.绩效评价体系设计performanceevaluationsystemdesign118.绩效管理体系performancemanagementsystem119.关键业绩指标keyperformanceindex(KPI)120.应用编程接口applicationprogramminginterface(API)121.系统部署systemdeployment122.试运行pilot/trial/testrunning(注：本行业常用pilot)123.集中培训centralizedtraining124.系统切换systemcutover125.无线接入wirelessaccess126.办公自动化officeautomation(OA)127.虚拟专用网virtualprivatenetwork(VPN)128.故障管理faultmanagement(FM)129.故障模式与结果分析FaultModesandEffectAnalysis(FMEA)130.故障率FailureRate131.故障记录FailureRecord132.三包服务three-guaranteeservice/sanbaoservice133.集中构架技术integratedarchitecturetechnology134.分布式构架技术distributedarchitecturetechnology135.集中式服务组合centralizedarchitecture136.分布式服务组合decentralizedarchitecture137.国际商用机器公司InternationalBusinessMachinesCorporation(IBM)138.硬件及安全网络中心systemsupportandnetworksecuritycentre139.物流规划logisticsplanning140.数据转换dataconversion141.数据移植／迁移datamigration142.双边／双方承诺bilateral/mutualcommitment143.项目启动会projectkickoffmeeting144.售后服务after-saleservice(ASS)/afterservice/service145.质控qualitycontrol(QC)146.质量保证qualityassurance(QA)147.价格管理pricingmanagement148.终端市场end-market149.横向协作horizontalcollaboration150.纵向支持verticalsupport151.综合实力comprehensivestrength152.良性循环benign/virtuouscycle/circulation153.前后台运作frontandback-endoperation154.大/关键客户销售经理:FleetSales/KeyAccountManager155.产品责任productliability156.订单完成率orderfulfillment/completionrate157.汇报会report／reviewmeeting158.双周总结／汇报会bi-weeklyreviewmeeting159.根源分析rootcauseanalysis160.滚动需求rollingdemand161.产供销链production,supply&salesc