38NCEWAPITALHRDilemmasandInnovation/SHRMNCSpeech39NCEWAPITALHRisconfrontingsomanydilemmasnowadays,suchasconflictinHRdecision-making,implementationandmanagementconsulting,whichthisspeechmainlydiscussesabout.ItalsointroducesDaveUlrichscompetencymodeltodiscusshowtoimproveHRmanagerscompetencyandsetdirectionsforinnovation.40NCEWAPITALNCSpeech