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苏州启鸿快运有限公司第1页投标文件项目名称：甲有限公司物流服务外包项目投标编号:11PC-2010-A-0111投标单位：苏州启鸿快运有限公司日期：2012年2月18日苏州启鸿快运有限公司第2页目录投标函·····························································4一、公司情况简介···················································51.1组织结构························································51.2人员构成························································51.3我司硬件设施····················································61.4运输网络························································61.5我司信息系统····················································71.6我司优势························································7二、甲有限公司的服务需求分析·······································82.1贵公司对我司高标准的需求········································82.2个性化物流服务的具体做法········································8三、业务流程规划···················································9四、仓库布局方案···················································104.1仓库布局概要···················································104.2仓库布局平面布置···············································134.3仓库布局建筑物设计·············································144.4仓库管理系统（WMS）·············································144.5仓库管理信息系统软件模块·······································154.6我司仓库管理系统整体效益·······································15五、仓库保管方案设计··············································185.1盘点计划·······················································185.2不同货物的保管方式·············································195.3货物日常保管和保养·············································205.4帐卡-档案管理··················································205.5根据订单收发货物···············································215.6验收···························································225.7储位管理·······················································235.8补货系统·······················································24六、分拣方案·······················································266.1合理规划与管理分拣作业系统·····································266.2分拣作业各细分流程·············································276.3拣货技术-方法-效率·············································276.4拣货信息的处理·················································28苏州启鸿快运有限公司第3页七、流通加工与特色服务方案········································327.1家电产品方面···················································327.2袋装食品方面···················································327.3日化用品方面···················································337.4蔬菜方面·······················································34八、配送方案设计··················································358.1配送作业·······················································358.2送达服务·······················································398.3逆向物流·······················································408.4配送的安全作业·················································41九、常用单据设计··················································429.1仓库部管理表格·················································429.2配送部管理表格·················································47十、收费方案·······················································4910.1结算方式和提供发票············································4910.2物流服务各环节报价············································4910.3物流服务总报价················································51十一、服务承诺····················································5211.1我司配送中心现已采用的技术····································5211.2我司现有的先进物流管理方法····································5211.3我司承诺能实现的服务指标······································52十二、我司的成功案例···············································53附件1·····························································54附件2·····························································55苏州启鸿快运有限公司第4页投标函致甲有限公司招标中心我方确认收到贵公司提供的甲有限公司物流服务外包项目的物流外包及相关服务的招标文件的全部内容，我方苏州启鸿快运有限公司作为投标者正式授权韩洪刚总经理代表我方进行有关本投标的一切事宜。在此提交的投标文件,正本一份,副本六份，电子文件一份，唱标信封一份。包括如下等内容：(1)投标函(2)全套资格证明文件(3)合作预想文件(4)应招标文件要求的其它文件我方已完全明白招标文件的所有条款要求，并重申以下几点：(1)我方决定参加招标编号为11PC-2010-A-0111号的投标。(2)本投标文件的有效期为投标截止日后90天，如中标，有效期将延至合同终止日为止。(3)我方已详细研究了招标文件的所有内容包括修正文（如果有）和所有已提供的参考资料以及有关附件并完全明白,我方放弃在此方面提出含糊意见或误解的一切权力。(4)我方承诺投标文件中的一切资料、数据是真实的，并承担由此引起的一切责任。(5)我方明白并愿意在规定的开标时间和日期之后,投标有效期之内撤回投标,则投标保证金将被贵公司没收。(6)我方同意按照贵公司可能提出的要求而提供与投标有关的任何其它数据或信息。(7)我方理解贵公司不一定接受最低标价或任何贵公司可能收到的投标。(8)我方如果中标，将保证履行招标文件以及招标文件修改书（如果有的话）中的全部责任和义务，按质、按量、按期完成《合同书》中的全部任务。(9)如我方被授予合同，由我方就本次招标支付或将支付给招标机构的招标代理服务费列于招标文件要求的承诺书（承诺书号CN****）中。(10)所有与本招标有关的函件请发往下列地址:地址：邮政编码：电话：传真：投标人（法人公章）：授权代表（签名或盖章）：日期：2012-2-18苏州启鸿快运有限公司第5页苏州启鸿快运有限公司投标书一、公司情况介绍苏州启鸿快运有限公司成立于2012年，注册资金200万元。我司以苏州市为总部基地，以长三角地区为发展重心，是江苏省最早涉及超市、卖场物流配送的专业化第三方物流公司之一，沃尔玛超市、万嘉超市、世纪华联超市、蓝天超市、兴福兴超市、永辉超市等知名连锁超市主要的物流合作伙伴，物流服务保障体系深得社会各界和广大客户的广泛认可和信赖。我司始终奉行“诚实守信、安全准时、为客户创造价值”的服务宗旨，以标准化、个性化的物流解决方案，为广大客户提供仓储、流通加工、运输、配送等综合物流服务。1.1组织结构（见下图）组织结构图1.2人员构成我司现有员工100多名，下设业务部、信息管理部、仓储部、配送部、行政人事部、财务部，其中本科、专科学历以上员工超过60%，技术人员占50%，拥有朝气蓬勃、勇于创新的管理团队和员工队伍。总经理业务部仓储部信息管理部配送部行政人事部财务部大客户组业务受理组客户服务组仓管组装卸组叉车组运输组调度组车队财税组结算组核算组流通加工组苏州启鸿快运有限公司第6页我司主要管理人员背景如下：序号姓名职位所持资格证发证时间工作职责1总经理物流管理博士1996年6月统筹监督各个工作环节2业务部经理本科2004年12月业务部整体管理3仓储部经理本科2005年12月仓储部整体管理4信息管理部经理计算机硕士2003年7月信息管理部整体管理5配送部经理本科2002年7月配送部整体管理6行政人事部经理本科2003年7月行政人事部整体管理7财务部经理本科2000年7月财务部整体管理1.3我司硬件设施我司整个配