第1页共34页竭诚为您提供优质文档/双击可除商务信函为对方没收到货物道歉篇一:商务信函范文目录第一章(没有电子文档,但第一章只是一些理论什么的,没什么用)10101.咨询函102.103.104.115.116.117.128.12第2页共34页9.1210.1311.1312.13141.142.143.144.155.166.167.178.179.1710.1811.1812.1913.1914.20201.202.20第3页共34页3.214.215.216.227.228.从广229.2310.2311.2312.2413.2414.2515.2516.2517.2518.2619.2620.2621.2722.2723.2724.28第4页共34页25.2826.2827.29291.292.293.304.305.306.317.318.319.3210.3211.3212.3313.3314.3315.3416.3517.3518.35第5页共34页19.3620.3621.3722.3723.3724.3825.3826.3827.3928.39391.392.403.404.405.416.417.418.419.4210.4211.42第6页共34页12.4313.4314.4315.4316.4417.无法接受4418.4519.4520.4521.4622.4623.4624.4625.4726.47471.472.483.484.485.486.同意变48第7页共34页7.498.499.4910.4911.4912.建议使用见票后305013.5014.5015.5016.5117.5118.5119.5220.通5221.5222.53531.532.533.534.545.54第8页共34页6.547.548.549.5510.5511.5512.5613.答复客户延期付款5614.5615.5616.5717.57571.572.573.584.585.586.597.598.599.60第9页共34页10.6011.6012.6013.6014.6115.6116.6117.6118.6219.6220.6221.6222.6223.6324.对延误装运而不满6325.6326.6327.6428.6429.6430.6431.64第10页共34页32.6433.6534.65661.662.663.664.675.676.首批677.678.689.6810.6811.6912.6913.7014.7015.7016.7117.7118.71第11页共34页19.7120.表明7221.7222.7223.72731.732.73篇二:商务英文道歉信apologizeletter__businessenglish_bylqydearsirormadam,i’mwritingthislettertoapologizetoyou.i’msosorrythatwemadeamistakeabouttheshipmentofvacuumcleaners.thosevacuumcleanerswesenttoyouweremeanttobesenttoeuropeancountries,butastheoldworkerwasretired,thenewonewasn’tsoexperienced.besides,themodelnumberandthepriceofgoodsinmarchandjulyaresosimilarthattheworker第12页共34页mistakenthem.idoapologizeforanyinconveniencethismaycauseyouandiwilltrymybesttoavoidthesameaccidenthappeningagain.篇二:职场商务必备写作模板:英语致歉信怎么写?via安格英语职场商务必备写作模板:英语致歉信怎么写?在日常工作中难免会犯一些差错,学会正确的补救方法很重要。首先,我们要做的就是致歉。你会写英语致歉信吗?在致歉信中道歉更重要还是提出解决方案更重要?如何在致歉信中表达出自己的歉意让对方欣然接受呢?在本篇文章中,安格英语老师将以两则工作中常见的错误为例,教大家如何写好英语致歉信。模拟场景一:因发票有误致歉(apologiesforanincorrectinvoice)dearmr.hunnicutt,weshallsendyouthecorrectinvoiceassoonaspossibleandmakesurethatsuchamistakewillnotoccuragain.pleaseacceptmyapologiesforanyinconveniencewehavecaused.yoursincerely,第13页共34页petergibsonaccountsmanager**newwords:invoicen.发票breakdownn.故障discountn.折扣在以上的英语道歉信中首先作者针对出现的问题道歉,并解释了错误产生的原因。随后另起一段提供解决建议,最后礼貌结尾。安格英语老师提示,在写道歉信时,解决问题的目的应该高于道歉本身。因此,在道歉信中给出解决方案是每一位上班族都要学会的一点。下面,让我们再来看一则关于国际贸易中因货物质量不符的致歉信:dearmr.black,weacknowledgethatthereareindeedsomediscrepanciesbetweentheshippinginstructionsandtheactualshipment.therefore,therewillbeashortageinyourmayshipment.weareverysorryforcausingyousomuchtroubleinyourmonth第14页共34页lyreports.effortsarenowbeingmadetoestablishproceduresthatwillalleviatethissituation.yourcooperationandpatienceintheserespectswouldbegreatlyappreciated.sincerelyyours,oliverleeassistantmanager**newwords:acknowledgev.承认,告知已收到discrepancyn.差异shippinginstruction装运说明shipmentn.装运proceduren.程序alleviatev.减轻,缓和看完这一则道歉信后,相信大多数人已经心里有数道歉信该如何写了,简单来说就是承认错误-提出方案-礼貌结尾的三部曲。下面,安格英语老师提供了一些在道歉时可以用上的句型:iamverysorryfor…..,butpleasebelievemeihadnointentionofbothering第15页共34页you.iamsorrythatididnotcheckthegoodsbeforedispatch(派遣).iapologizeforforgettingtheappointmentwehadmade.pleaseforgiveusforthedelay.ipersonallywanttoextendanapologytoyoufor…ihopeyouwillexcuse/forgivemefor….mayiofferyoumysincereapologiesfor…?pleaseacceptoursincereapologiesfor….更多职场商务必备写作模板可参考:安格英语学习网站道歉信letterofapology我们在工作或生活中,有时难免会犯一些错误,写封致歉信就显得很有必要。道歉信通常包括以下内容:表示歉意;道歉的原由;出现差错的原因;提出弥补措施;请求原谅。写道歉信的语言要诚挚,解释的理由要真实,不要显出丝毫的虚情假意。好的道歉信不仅会取得对方的谅解,还会增进彼此的感情。写作三步走:表示歉意-说明具体原因、提出补救办法-再次致歉、希望得到理解tips:在写作过程中,尽可能提供比较合理的理由。如果违反生活常识将导致扣分。在解释完原因后,尽量提供一个合适的补救办法,使行文更加完满。订阅收藏《考研英语写作范文100篇》系列文章第16页共34页(1)directions:youshouldwriteabout100wordsonanswersheet2.donotsignyourownnameattheendoftheletter.useliminginstead.donotwritetheaddress.范文:dearanne,pleaseallowmetosaysorryagain.regards,liming译文:亲爱的安:感谢你邀请我于明日晚上与你和你的家人共进午餐。可是,我非常遗憾地告诉你我无法赴约,因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾,我希望你们能度过一个愉快的时光。对了,在我考试后我们可以见一面么?如果可以的话请随时给我打电话,我非常期待能和你愉快地聊天。请允许我再一次致歉。您真诚的,闪光词汇及词组:occupy:v.占用,占get-together:n.聚会,联欢会hesitate:v.犹豫,踌躇:给某人打一个电话preferable:adj.更好的,更可取的longforsth:渴望万能句型:李明第17页共34页thankyouforyourinvitationtodinneratyourhometomorrowevening.unfortunately,itismuchtomyregretthaticannot...ifeelterriblysorryformissingthechanceof...isitpossibleforyouandmetohaveaprivatemeetingafterwards?ifso,pleasedonthesitatetodropmeacallaboutyourpreferabledate.pleaseallowmetosaysorryagain.(2)directions:youfailedtofinishanimportanttaskassignedbyyourprofessorbecauseofasevereillness.writealettertoyourprofessortpexpressyourapology,explainyourreason,andsuggestasolutiontomakeuptheloss.youshouldwriteabout100wordsonanswersheet2.donotsignyourownnameattheendoftheletter.useliminginstead.donotwritetheaddress.范文:第18页共34页dearprof.patent,iwouldbeverymuchobligedifyoucouldgrantmeanotherweekforthetask,asmyhealthisturningbetter.hopeyoucanunderstandmysituationandacceptmyapology.yoursfaithfully,liming译文:尊敬的patent教授:我非常遗憾地告知您我没有完成您上周布置的读书报告,因为几天前我突然生病了。过去的几天中我一直持续高烧,住在医院,因此无法进行任何学术活动。随信是医生的诊断书。如果您能再给一周时间来完成它我将感激不尽,因为现在我的身体正在好转。希望您能理解我的处境并接受我的道歉。您真诚的,李明篇四:英文致歉信_范文道歉信letterofapology我们在工作或生活中,有时难免会犯