采购方面的数据:KPIs&标杆a:CAPSResearch:ChemicalPurchasingBenchmark1997;H.Cookshopresearch.行业部门标杆/最佳实践(Validatesource)制造业平均水平(Validatesource)化学行业最佳实践(Validatesource)全球化学用品采购0.06%–3.0%0.30%评估指标质量时间成本汽车行业(全球)a制药行业.(全球l)a工程/建筑(全球)a•订单下达的正确率•可供选择的供应商数量•参与产品开发/革新过程的供应商的数量•每个采购专员掌握的活跃的经销商数量•经销商产品订单数量•供应所有采购价值的90%的供应商占全部供应商的%•%ofpurchaseshandledbypurchasingdepartment由采购部门采购的•Purchasingheadcountas%oftotalheadcount•%purchaseshandledbypurchasingfunction•%spendonlong-termbasis(2yrs)•%firmsusingconsortiumbuying•每个采购人员的培训•应付款在到期日之前处理完的%•应付款在1–30天内处理完的%•应付款在31–60天内处理完的%•应付款在61–90天内处理完的%•应付款在90天以上才处理完的%•通过EDI与供应商联系的%•开发/商谈一个协议的平均时间•供应商准时送货的%•从订单下达到货物接收的时间•Costas%ofsales•该成本占总成本的%•订单采购成本(范围)•经销商交易的成本(范围)•加速修复材料的成本•每个供应商的采购费用•每次采购的采购费用•采购部门费用(¢per$sales)65%29%4%1%1%9weeks59%$24.8m31/100¢18cos£12bn2–26weeks50%42%6%1%1%61%26.515/100¢!0cos$23bn50–8720%1–10%6–1829–2675–75%0.3%–4.5%1657.9%(18%xxx)821.4%82%50%22261%97%2720.4%27%26%42hrs30215.5%11%79%33%1%19%2610/100¢19cos$3.5bn459/100¢SourceMetrics(1)Source-KeyPerformanceIndicatorsSupplyQualityProportionoforderswithnoquantitative,qualitativeordeadlinefaults(measuredusingS250)InventoryCostsSource(Mat)CostsofholdingmaterialComponents:1.Costofwarehouseinvestment;2.Costofwarehouseadministration;3.Costofwarehousetransactions;4.Interestchargesforcapitaltiedupintheinventories;5.Riskcosts(e.g.scrap,rejectproducts)TotalofthecostcomponentsfortheindividualsubprocessesinSource,i.e.-Materialrequirementsplanningandorderprocessingcosts*(e.g.requirementsplanning,specifyingMRPparameters,ordertracking)-Incominggoodscosts*(e.g.transferofgoods,unloading,deliverynoteprocessing)-Goodsinspectioncosts*(e.g.completenesscheck,qualitycontrol,wherenecessaryreturnedgoodshandling)-Goodsstagingcosts*(e.g.goodsrelease,whererequired,complaintstrigger/returnedgoodshandling)-Paymenttransactioncosts*(e.g.invoicecheck,creditnoteprocessing)*alsorefertotheLogisticalCostsGuidelinesProcessCostsSource[SxxxMilestonesSourcingLogisticsFramework]SourceMetrics(2)Source-MetricsReplenishmentLeadTimePeriodoftimebetweencompletingthepurchaserequisition(S220)andtheendofverificationofmaterialonplant/installationsite(S241);withthecontractwarehouseconceptandthesynchronizedproductionprocesses,thiscorrespondstotheperiodoftimebetweencall-off(S225)andprovidingmaterialonconsumptionsite(S250)SupplierCompliancewithrequestedDeliveryDateProportionofordersdeliveredonschedule(S240Actual)bythesupplieronthedaterequested(S240Requesteddate)[SxxxMilestonesSourcingLogisticsFramework]NumberofSuppliersTotalnumberofsuppliersofabusinessassessedInventoryTurnover(Mat)Rateofsalestoinventory(material)MetricsTermsSupplierCompliancewithRequestedDeliveryDatePerfectOrderFulfillmentCompliancewithRequestedDeliveryDateDeliveryReliabilityDeliveryQuality100DeliveriesrequesteddatebynotdeliverywithDeliveries-Deliveries100Deliveriesdefectsqual.andquant.withDeliveries-Deliveries100DeliveriesconfirmeddatebynotdeliverywithDeliveries-Deliveries100Ordersfaultsqual.andquant.*,temporallywithoutOrders-OrdersBackUp100DeliveriesrequesteddatebynotdeliverywithDeliveries-DeliveriesSupplierSupplierSupplier*orientedon„CompliancewithRequestedDeliveryDate“MetricsTermInventoryTurnoverFlowRateFirstPassYieldSupplyQualityDeadlineComplianceBackUp100Ordersfaultsqual.andquant.,temporallywithoutOrders-Orders100OrdersconfirmeddatebynotdeliverywithOrders-Orders100Ordersrework))(notimefirstcorrectlycompletednotOrders-(OrdersTimeCycleProductionTimeProcessing12)inventorymonthly(AverageSalesAnnualFGor/UGWIPorMat一采购部经理考核指标:指标类别指标项考评目的/内容考评方法考评主体绩效任务绩效季60%年50%采购合格率15%,10%保证采购物资的质量合格物资数量/采购物资数量不低于%主管副总经理采购及时率25%,20%及时供货、满足生产需要采购及时率=按时交货的总值/计划采购总值×100%不低于%主管副总经理物料库存周转天数5%,5%降低材料库存成本材料库存周转天数=360天/(销售成本/平均库存)不高于天主管副总经理重要任务完成情况15%,10%公司下达的工艺改造等重大活动期初确定里程碑(包括截止时间、阶段性成果、质量标准)期末检查是否按期完成主管副总经理管理绩效季10%年10%预算控制情况4%控制费用,降低成本是否按预算制度来使用资金,是否有超预算的情况主管副总经理下属行为管理3%严格管理下属情况所管辖部门出勤率、违规事件数量主管副总经理关键人员流失率3%保证公司的人才稳定性大学以上学历人员、中级以上职称人员、主管职务以上人员流失率低于%主管副总经理周边绩效季20%年20%部门合作满意度促进部门配合,保证公司业务正常运行相关部门评价总经理其他部门能力季10%年20%能力素质专业知识及技能总经理营销部员工