IPOfficeRowMaterial产品介绍

Issue3.0dated6thDecember2002AvayaIPOfficeCustomerPresentationIncludingIPOfficeversion1.3enhancements2•Onthepresentationmenuslide(seenextslide),simplyselectthesectionsyouareinterestedinbypointing&clickingontheassociatedtextoricon.•Thepresentationisdesignedsothatthe‘IPOfficePlatformOverview’coverstheessentialinformationifyourtimeislimited•Howeverafterviewingit,theusermaycomebacktothemenubyclickingonthereturnbuttonbuttoninordertoselectanyothersectionforfurtherinformation(inanyparticularorder)•Speakernotesarealsoprovidedforthenewpresenter(Select“Notespage”or“Normal”view)Howtousethispresentation?ReturntoMenu3ClickonthetextoricontoselecttherequiredpresentationPresentationmenuIPOfficeplatformoverviewIPOfficeproductrangeIPOfficeasaVoiceplatformIPOfficeasaDataplatformDesktopUsersApplicationsVoiceNetworkingContactCentreplatformSystemAdministrationWhoisAvaya?WhoisSMBS?EnterpriseClassIPSolutions(ECLIPS)4WhoisAvaya?•Morethan90percentofFORTUNE500®companiesareAvaya'scustomers.•6.2Mportsorlinesperyearshipped•Nearly1millioncustomersin90countrieshavepurchasedAvayasystemsandservices•500,000servicemaintenancecontractsworldwide•Everyday,peopleuse100millionAvayavoicemailboxesLeaderinenterprise-classcommunications,fornext-generationqualityandperformance,leveragingAvaya’suniqueservice,channelandproductattributes5SustainingandGainingMarketShares•Enterprisetelephony•Voicemaintenanceservices•Enterprisevoicemessaging•Callcenters•Interactivevoiceresponse(IVR).#3worldwide•Structuredcablingandapparatus#1inU.S.#1Globally•Voicemessaging•Unifiedmessaging•Callcenters•…#2inenterprisetelephonyworldwidePlusnumerous#1positionsinglobalregions6GlobalTelephonyShipmentsMarketShareandTrendTotal,AllLineSizes8NortelSiemensAlcatelEricssonNECSource:Gartner2002AvayaGlobalMarketSharesin:4%8%12%16%20%GlobalMarketShare•Avayaincreasingrapidlyandsteadily•Virtualtiefor1stplace(Avayawithin0.3%)7AvayaSmalltoMediumBusinessSolutionsGroup(SMBS)BasedinHolmdelNewJersey,USBasedinHertfordshire,UKThesystemofchoiceforsmallbusinessesPARTNER®CSBusinessReady,BusinessProvenPlatformforMidMarketsMERLINMAGIX™MidMarketsVoice&DataApplicationsPlatformINDeXSMBSMarketleadingsolutionsintheSMEMarkettodayIPOfficeSmallMarketsVoice&DataConvergedIPApplicationsPlatform8SmallandMid-sizeEnterprises[SME]BusinessImperativesSMEsarelookingforwaystobuildandsustainacompetitiveadvantageGrowrevenuestreamsprofitablyIncreasebaseofcustomersRetainexistingcustomersConnecttosupplierswhoareimplementinge-enablingprocessesControlcosts9Scalable&ModularLowCostOfOwnershipProtectingExistingInvestmentValueAddedApplicationsEasytoUse&EasytoMaintainFocusedonSMEcustomerneeds“Networkingforsmallandmidsizeenterprisesisnotsimplyscaled-downlargeenterprisenetworking”10AvayafocusedonSMEmarket“Avayaiscommittedtohelpingsmallandmid-sizeenterprisessucceedinthecustomereconomy,”DonPeterson,CEO,5thAugust2001ReturntoMenu•BuildingonourmarketleadingpositionforSmallMediumEnterprises•AvayaisfullycommittedtotheSmallMediumEnterprisespace:NewSolutionsNewchannelfocusonSMEEnhancedcompanyfocusonSMEAvayaIPOffice平台概述12CustomerRelationshipManagementThreeTrendsinEnterpriseCustomerCommunicationsNeedsUnifiedCommunicationAnyaccess,anytransaction,anytime,anywhereConvergedVoice&DataNetworksEnterprisesbecomingvirtual:-Outsourcing-Partners/suppliers-Globallocations-Mobility-Home-working…DemandforbusinessperformanceRevenueCostTechnicalimplementation14TelephonyEnabledLANTraditional&IPenhancedVoice10,00020,00030,00040,00050,00060,00019992000200120022003200420050TheemergenceofIPSolutionsIPSystemsPortionofTotalGlobalKey/PBXLineShipments(000s)CustomersneedbothEvolutionary&RevolutionarychoicesAvayacanofferEvolutionarysolutions…andRevolutionarysolutionsIntroducingAvayaIPOffice16•FullrangeofAvayatraditional,nextgeneration&softterminals•Deliversrealcostsavingsthroughconvenience,convergence&applicationspower.IPOffice:competitiveadvantages•DesignedasaGlobalSolution/OptimisedforSMEsHighlyintegrated“AllinOne”convergedsolutionfortotalbusinesscommunication,designedfortheSMEandvaluepriced.•ProvidesthetechnologyedgeforSMEstoaccessbenefitsusuallyreservedtolargebusinessesatapriceSMEscanafford•OnlySMEsolutionthatcombines–Voice–Data–Applicationcapabilityintoasingle“AllinOne”solutionMoreinfoonAvayaECLIPS•IntegralpartofAvayaEnterpriseClassIPSolutions(ECLIPS)18IPOffice:asolutionsplatformVoiceMailComputerTelephonyUnifiedMessagingOperatorPositionsAutoAttendantContactCentreSuiteIPTelephonyLANBasedApplications2to256ExtensionPBXInternetAccessRouterISDN&AnalogTrunksLANHub/SwitchRemoteAccessServerFirewallH.323Gateway&GatekeeperCoreSoftware19IPOffice:productoverviewIP401CompactOfficeUpto8extensions&4LinesIP403OfficeUpto100extensions&30LinesIP406OfficeUpto180extensions&60LinesIP412OfficeUpto256extensions&120LinesMoreinfoonindividualplatforms•Builttosuitthecustomer•AnalogueCallerIDExtensions•DigitalExtensions:6400,4400,2000series•IPHardphones(incl.4600)/IPSoftphones•Wired&Wireless(TDM,IP&Cellular)•Inanymix‘EvolutionaryorRevolutionary’FromPBXtoIPTelephony•PBXfunctionality•InternetAcces