新职业英语1酒店英语--Unit-6

新职业英语中国劳动关系学院高等职业技术学院ListeningSpeaking4Warming-Up1Reading23HomeWriting5Project6VocabularyandStructure7ListeningScript8Unit6CashierWarming-uppayingincash—Bpayingbydebitcard—Dpayingbycreditcard—Apayingwithtraveler’scheck—CSuggestedAnswersBackNextHomeTask1Matchthemethodsofpaymentontheleftwiththepicturesontheright.Unit6CashierWarming-upA—AirportExchangeOfficeB—foreigncurrencyC—invoiceD—businesscardE—POS(Point-of-Sales)F—cashierSuggestedAnswersBackNextHomeTask2Writeeachofthewordsorexpressionsunderitscorrespondingpicture.Unit6CashierWarming-upSuggestedAnswersBackNextHomeTask3Howmanymethodsofpaymentdoyouknownow?Whatarethey?ArethereanyothermethodsofpaymentnotmentionedinTask1butacceptableathotels?Discusswithyourpartner.BylearningTask1,Iknowfourmethodsofpaymentnow.Theyarepayingthebillincash,bydebitcard,bycreditcardandwithtraveler’scheck.Iknowsomehotelsmayalsoacceptsomeothermethodsofpayment.Forexample,payingthebillonthecompanyaccountbysigningthebill.Unit6CashierWarming-upMoreaboutCashier’sWork(1):BackNextHomeRESTR:restaurant餐厅消费SERV:servicecharge服务费L.DIST:longdistancecall长话费LNDRY:laundry洗衣费MISC.:miscellaneous杂费TR.CH.:transfercharge转出TR.CR.:transfercredit转入ADJ.:adjustment调整PD.OUT:paidout代付PAID:paid付现CommonAbbreviationsonBillUnit6CashierWarming-upMoreaboutCashier’sWork(2):CommonForeignCurrenciesBackNextHomeUnit6CashierCountryandCurrencyCurrencyCodeCurrencySymbolUSA,dollarsUSD$UK,poundsGBP£SomeEuropeanCountries,euroEUR€Japan,yenJPY¥Russia,rublesRUBрубAustralia,dollarsAUDA$Canada,dollarsCADC$Hongkong,dollarsHKDHK$Korea(south),wonKRW₩Taiwan,newdollarsTWDNT$Warming-upMoreaboutCashier’sWork(3):USdollar,$BackNextHomeUnit6CashierWarming-upMoreaboutCashier’sWork(4):BackNextHomeUnit6CashierEuro,€Warming-upMoreaboutCashier’sWork(5):UK,£Japan,¥BackNextHomeUnit6CashierTask1Trytoanswerthefollowingquestionsbeforeyoureadthepassage.1.Doyouknowhowacashierdoesthecheck-outservice?2.Whenisthecheck-outtime?ReadingBackNextHomeUnit6CashierReadingThecashierusuallyasksguestsiftheyhaveanylast-minutecharges.Iftheansweris“yes”,thecashiermustaskthedepartmentsconcernedhowmuchtheguesthastobechargedforthatbeforepresentingthefinalbill.Thecashiersareoftenrequiredtoasktheguesttoturninhiskey.Aftertheguestfinishespayinghisbill,thecashierfinishesthecheck-outservice.SuggestedAnswers1.Doyouknowhowacashierdoesthecheck-outservice?BackNextHomeUnit6CashierReadingThecheck-outtimeisusuallysetatnoon.SuggestedAnswers2.Whenisthecheck-outtime?BackNextHomeUnit6CashierCheck-outService1.Thedutiesofcashiersarealot,suchassettlingguests’accounts,makingchanges,cashingtraveler’schecks,exchangingforeigncurrencies,balancingaccountsatthecloseofeachshift,andsoon.Check-outservicemeanssettlingtheaccountfortheguests.Likethecheck-inprocedure,check-outproceduretakesonlyafewminuteswhenthesystemworksefficiently.Thecashierusuallyasksdepartingguestsiftheyhaveanylast-minutechargesfortheminibarorforfoodandbeverageserviceinthehotelrestaurants.IfReadingBackNextHomeUnit6CashierCheck-outServicetheansweris“yes”,thecashiermustaskthedepartmentsconcernedhowmuchtheguesthastobechargedforthatbeforepresentingthefinalbill.Thecashiersareoftenrequiredtoaskiftheguesthasturnedinhiskey.Lostkeysareanexpenseforthehotel;moreseriously,theymightbeathreattosecurityiftheyfallintothewronghands.ReadingBackNextHomeUnit6CashierCheck-outService2.Usuallythehotelhasanaccountingsystemtomaintainguests’consumptionitemswithinthehotelandkeepthemup-to-date.Allchargesmustbeenteredorpostedontheiraccountsassoonaspossible.Inadditiontothechargesfortheguests’rooms,theremayalsobechargesresultingfromtheuseoftelephones,thelaundryservice,therestaurants,androomservice.Allthefinancialtransactionsnotonlymustbeposted,butalsobecheckedforaccuracy.Thisisusuallythejobofanightauditor,whogoesthroughthismassoffiguresonthenightshift,whenthereislittleactivityinthehotel.ReadingBackNextHomeUnit6CashierCheck-outService3.Manyhotelshaveacheck-outtime.Thecheck-outtimeisusuallysetatnoon.Guestswhocheckoutafter12:00atnoonnormallywillbechargedtopayhalfoftherate.Thosewhocheckoutafter6:00pmwillbechargedthefullrate.Manycommercialhotelsreceivealargenumberofguestsinthelateafternoonorearlyevening,between4:00and8:00pm.Thisisoftenaresultofaheavyconcentrationofarrivingairlineflightsduringthosehours.ReadingBackNextHomeUnit6Cashierchangee.g.Excuseme,canyoumakechangefor$20?对不起，你能给我换20美元零钱吗？Heemptiedhispocketsofloosechange.他把口袋里的零钱全掏出来了。n.零钱ReadingBackNextHomeUnit6Cashiere.g.Thebankwillcashyoufive-dollarcheck.银行会将你的五美元支票兑付现金。Haven'tyouafriendwhowouldcashyouacheck?你没有一位可以帮你把支票兑成现金的朋友吗？cashv.将（支票，汇票）兑换成现金，兑现ReadingBackNextHomeUnit6Cashiershifte.g.Thedayshiftarrivesateighto'clock.白班工人八点钟来换班。Weworkinthreeshiftsofeighthours我们实行每班八小时的三班工作制。UsefulExpressions:day/nightshift白/夜班early/lateshift早/晚班n.（工作）轮班ReadingBackNextHomeUnit6Cashiercheck-oute.g.Check-outtimeisatnoon.退房时间是中午12点。Hotelcashier’sworkincludesprovidingcheck-outserviceforguests,cashingguests’checks,andexchangingforeigncurrencies.酒店收银员的工作包括为客人提供结帐服务、兑现支票服务和外币兑换服务。n.付账离开处，结账，退房Rea