mis12-信息系统复习参考3

1Copyright©2012PearsonEducation,Inc.ManagementInformationSystems,12e(Laudon)Chapter3InformationSystems,Organizations,andStrategy1)Anadhocracyisaknowledge-basedorganizationwheregoodsandservicesdependontheexpertiseandknowledgeofprofessionals.Answer:FALSEDiff:3PageRef:88AACSB:ReflectiveThinkingCASE:ContentObjective:3.12)Fromthepointofviewofeconomics,informationsystemstechnologycanbeviewedasafactorofproductionthatcanbesubstitutedfortraditionalcapitalandlabor.Answer:TRUEDiff:3PageRef:89AACSB:UseofITCASE:ContentObjective:3.13)Afirmcanbesaidtohavecompetitiveadvantagewhentheyhavehigherstockmarketvaluationsthantheircompetitors.Answer:TRUEDiff:2PageRef:95AACSB:ReflectiveThinkingCASE:ContentObjective:3.24)Thecompetitiveforcesmodelwascreatedfortoday'sdigitalfirm.Answer:FALSEDiff:1PageRef:95AACSB:ReflectiveThinkingCASE:ContentObjective:3.25)Researchhasshownthatonly25%offirmsareabletoaligntheirinformationtechnologywiththeirbusinessgoals.Answer:TRUEDiff:3PageRef:111AACSB:ReflectiveThinkingCASE:ContentObjective:3.52Copyright©2012PearsonEducation,Inc.6)Customersareoneofthecompetitiveforcesthataffectanorganization'sabilitytocompete.Answer:TRUEDiff:1PageRef:96AACSB:ReflectiveThinkingCASE:ContentObjective:3.27)Atransparentmarketplacemeansthatthereishighproductdifferentiation.Answer:FALSEDiff:2PageRef:96AACSB:ReflectiveThinkingCASE:ContentObjective:3.28)TheeffectoftheInternethasbeentoraisebargainingpoweroversuppliers.Answer:TRUEDiff:2PageRef:96AACSB:ReflectiveThinkingCASE:ContentObjective:3.29)Inanefficientcustomerresponsesystem,digitalansweringsystemsareusedtomonitorandrespondtocustomerinquiries.Answer:FALSEDiff:2PageRef:97AACSB:UseofITCASE:ContentObjective:3.210)Inthestrategyofproductdifferentiation,informationsystemsareusedtoenablenewproductsandservices.Answer:TRUEDiff:2PageRef:97AACSB:UseofITCASE:ContentObjective:3.211)Masscustomizationisaformofmassproduction.Answer:TRUEDiff:2PageRef:98AACSB:UseofITCASE:ContentObjective:3.23Copyright©2012PearsonEducation,Inc.12)Stronglinkagestocustomersandsuppliersdecreaseswitchingcosts.Answer:FALSEDiff:2PageRef:99AACSB:ReflectiveThinkingCASE:ContentObjective:3.213)IntheageoftheInternet,Porter'straditionalcompetitiveforcesmodelisstillatwork,butcompetitiverivalryhasbecomemuchmoreintense.Answer:TRUEDiff:1PageRef:99AACSB:ReflectiveThinkingCASE:ContentObjective:3.214)Inthevaluechainmodel,primaryactivitiesaremostdirectlyrelatedtotheproductionanddistributionofthefirm'sproductsandservicesthatcreatevalueforthecustomer.Answer:TRUEDiff:2PageRef:102AACSB:ReflectiveThinkingCASE:ContentObjective:3.315)Thevaluechainmodelclassifiesallcompanyactivitiesaseitherprimaryorsupport.Answer:TRUEDiff:2PageRef:102AACSB:ReflectiveThinkingCASE:ContentObjective:3.316)Theideadrivingsynergiesisthatwhentheoutputofsomeunitscanbeusedasinputstootherunits,therelationshipcanlowercostandgenerateprofits.Answer:TRUEDiff:1PageRef:107AACSB:ReflectiveThinkingCASE:ContentObjective:3.417)Allorganizationshavebedrock,unassailableassumptionsthatdefinetheirgoalsandproducts.Answer:TRUEDiff:2PageRef:84AACSB:ReflectiveThinkingCASE:ContentObjective:3.14Copyright©2012PearsonEducation,Inc.18)Inademonstrationofnetworkeconomics,themorepeoplethatuseAdobesoftwareandrelatedproducts,thegreaterthevalueofthesoftware.Answer:TRUEDiff:2PageRef:108AACSB:ReflectiveThinkingCASE:ContentObjective:3.419)Thetermbusinessecosystemdescribestheinterplaybetweenthevariousorganizationalforceswithinafirm.Answer:FALSEDiff:2PageRef:109AACSB:ReflectiveThinkingCASE:ContentObjective:3.420)TheuseofInternettechnologiesallowscompaniestomoreeasilysustaincompetitiveadvantage.Answer:FALSEDiff:3PageRef:111AACSB:UseofITCASE:ContentObjective:3.521)Asdiscussedinthechapteropeningcase,whichofthefourgenericstrategiesdidVerizonemploytocombatthecompetitionofferedbyAT&T?A)low-costleadershipB)focusonmarketnicheC)customerandsupplierintimacyD)productdifferentiationAnswer:DDiff:2PageRef:79,97AACSB:AnalyticSkillsCASE:AnalysisObjective:3.222)TheinteractionbetweeninformationsystemsandorganizationsisinfluencedA)primarilybythedecisionmakingofmiddle-andsenior-managers.B)bymanyfactors,includingstructure,politics,culture,andenvironment.C)bytwomainmicroeconomicforces:capitalandlabor.D)primarilybytheorganization'sbusinessprocessesandculture.Answer:BDiff:2PageRef:81AACSB:UseofITCASE:ContentObjective:3.15Copyright©2012PearsonEducation,Inc.23)AnorganizationisaA)stable,formalsocialstructurethattakesresourcesfromtheenvironmentandprocessesthemtoproduceoutputs.B)formal,legalentitywithinternalrulesandproceduresthatmustabidebylaws.C)collectionofsocialelements.D)BandCE)A,B,andCAnswer:EDiff:2PageRef:82AACSB:ReflectiveThinkingCASE:ContentObjective:3.124)Howdoesthetechnicalviewoforganizationsfallshortofunderstandingthefullimpactsofinformationsystemsinafirm?A)Itseesinformationsystemsasawaytorearrangetheinputsandoutputsoftheorganization.B)Itseescapitalandlaborasprimaryproductionfactors.C)Itseestheinputsandoutputs,laborandcapital,asbeinginfinitelymalleable.D)Itseestheorganizationasasocialstructuresimilartoamachine.Answe