mis12-信息系统复习参考12

1Copyright©2012PearsonEducation,Inc.ManagementInformationSystems,12e(Laudon)Chapter12EnhancingDecisionMaking1)Unstructureddecisionsarenovelandnonroutine,andthereisnowell-understoodoragreed-onprocedureformakingthem.Answer:TRUEDiff:1PageRef:456AACSB:ReflectiveThinkingCASE:ContentObjective:12.12)Astructureddecisioncanbemadebyfollowingawell-definedsetofprocedures.Nofeelorintuitionisnecessary.Answer:TRUEDiff:1PageRef:456AACSB:ReflectiveThinkingCASE:ContentObjective:12.13)Middlemanagementfaceprimarilyunstructureddecisions.Answer:FALSEDiff:2PageRef:456AACSB:ReflectiveThinkingCASE:ContentObjective:12.14)Structureddecisionmakingismostprevalentatlowerorganizationallevels.Answer:TRUEDiff:1PageRef:456AACSB:ReflectiveThinkingCASE:ContentObjective:12.15)Operationalmanagerstendtomakemorestructureddecisions.Answer:TRUEDiff:1PageRef:457AACSB:ReflectiveThinkingCASE:ContentObjective:12.12Copyright©2012PearsonEducation,Inc.6)Improvingthequalityofhigh-valuedecisionmakingbyanexecutivewillsaveanorganizationfarmoremoneythanimprovingthequalityoflesser-valuedecisionsmadeatalowerlevel.Answer:FALSEDiff:2PageRef:455AACSB:UseofITCASE:ContentObjective:12.37)Theintelligencephaseofdecisionmakingconsistsofdiscovering,identifying,andunderstandingtheproblemsoccurringintheorganization.Answer:TRUEDiff:1PageRef:458AACSB:ReflectiveThinkingCASE:ContentObjective:12.18)TheimplementationphaseofSimon'sdecisionmakingmodelincludeschoosingamongsolutionalternatives.Answer:FALSEDiff:2PageRef:458AACSB:ReflectiveThinkingCASE:ContentObjective:12.19)ThefirststageinSimon'sdecision-makingprocessmodelisthedesignstage.Answer:FALSEDiff:2PageRef:458AACSB:ReflectiveThinkingCASE:ContentObjective:12.110)Theclassicalmodelofmanagementdoesnotaddresswhatexactlymanagersdowhentheyplan,decidethings,andcontroltheworkofothers.Answer:TRUEDiff:2PageRef:458AACSB:ReflectiveThinkingCASE:ContentObjective:12.111)MIStypicallyproducefixed,regularlyscheduledreportsbasedondataextractedandsummarizedfromthefirm'sunderlyingtransactionprocessingsystems.Answer:TRUEDiff:1PageRef:471AACSB:UseofITCASE:ContentObjective:12.212)DSSprimarilyaddressstructuredproblems.3Copyright©2012PearsonEducation,Inc.Answer:FALSEDiff:1PageRef:472AACSB:UseofITCASE:ContentObjective:12.313)What-ifanalysisworksforwardfromknownorassumedconditions.Answer:TRUEDiff:1PageRef:472AACSB:ReflectiveThinkingCASE:ContentObjective:12.314)Backwardsensitivityanalysissoftwareisusedforgoalseeking.Answer:TRUEDiff:1PageRef:472AACSB:ReflectiveThinkingCASE:ContentObjective:12.315)Datavisualizationtechnologieshelpdistilllargeamountsofinformationintoeasilyreadtextuallists.Answer:FALSEDiff:1PageRef:467AACSB:UseofITCASE:ContentObjective:12.316)DSSareaspecialcategoryofGIS.Answer:FALSEDiff:1PageRef:467AACSB:UseofITCASE:ContentObjective:12.217)Ageographicinformationsystemisadecisionsupportsystemdesignedspecificallytoworkwithspatialinformation.Answer:TRUEDiff:1PageRef:467AACSB:UseofITCASE:ContentObjective:12.44Copyright©2012PearsonEducation,Inc.18)GDSSfacilitatethesolutionofunstructuredproblemsbyasetofdecisionmakersworkingtogetherasagroupineitherthesamelocationordifferentlocations.Answer:TRUEDiff:1PageRef:475AACSB:UseofITCASE:ContentObjective:12.419)Web-basedtoolsforvideoconferencingandelectronicmeetingsaretheprimarytoolsforGDSS.Answer:FALSEDiff:3PageRef:475AACSB:UseofITCASE:ContentObjective:12.420)DuringaGDSSmeeting,theattendeescontroltheuseofGDSStools.Answer:FALSEDiff:1PageRef:477AACSB:UseofITCASE:ContentObjective:12.421)Whichofthefollowingstatementsbestdescribesthebusinessvalueofimproveddecisionmaking?A)Improveddecisionmakingcreatesbetterproducts.B)Improveddecisionmakingresultsinalargemonetaryvalueforthefirmasnumeroussmalldailydecisionsaffectingefficiency,production,costs,andmoreadduptolargeannualvalues.C)Improveddecisionmakingenablesseniorexecutivestomoreaccuratelyforeseefuturefinancialtrends.D)Improveddecisionmakingstrengthenscustomerandsupplierintimacy,whichreducescosts.Answer:BDiff:1PageRef:455AACSB:AnalyticSkillsCASE:AnalysisObjective:12.25Copyright©2012PearsonEducation,Inc.22)Whenthereisnowell-understoodoragreed-onprocedureformakingadecision,itissaidtobeA)undocumented.B)unstructured.C)documented.D)semistructured.Answer:BDiff:1PageRef:456AACSB:ReflectiveThinkingCASE:ContentObjective:12.123)Thetypeofdecisionthatcanmadebyfollowingadefiniteprocedureiscalleda(n)________decision.A)structuredB)unstructuredC)semistructuredD)proceduralAnswer:ADiff:1PageRef:456AACSB:ReflectiveThinkingCASE:ContentObjective:12.124)Whichtypeofdecisionisdecidingwhethertointroduceanewproductline?A)structuredB)unstructuredC)recurringD)nonrecurringAnswer:BDiff:1PageRef:456AACSB:AnalyticSkillsCASE:AnalysisObjective:12.125)Whichtypeofdecisioniscalculatinggrosspayforhourlyworkers?A)structuredB)unstructuredC)semistructuredD)noneoftheaboveAnswer:ADiff:1PageRef:456AACSB:AnalyticSkillsCASE:AnalysisObjective:12.16Copyright©2012PearsonEducation,Inc.26)Thedecisiontoapproveacapitalbudgetisanexampleofa(n)________decision.A)semistructuredB)unstructuredC)structuredD)undocumentedAnswer:B