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V:Hello,I’mVictorHuang,theSalesDepartmentsupervisorofClearGlassware.Howareyou?G:Good.Thankyou.I’mGlenWang,theFood&BeverageManagerofParadiseHotel.It’snicetoseeyou.V:Nicetomeetyoutoo.HowcanIhelpyoutoday,Sir?G:IneedtoordersomewineglassesandchampagneflutesglassesbecausetherewillbeabigfunctionforaluxuryweddingnextSaturdayinourHotel.Thisisthesituationnowthatwehaveabout40redwineglassesforPinotNoir(26oz)and40whitewineglassesforRiesling(22oz)inhand,whilewearestillshortof250glasses.Doyouhavethesamekindofglassesinstock?V:Well,I’llcheckitforyou,Sir.Justonemomentplease.G:Thankyou.(2minuteslater)V:Mr.Wang,I’mverysorry.Thattypeisoutofstock.Wedon’thavethatonstockanymore.Wouldyouliketochooseanotherone,Sir?G:Hhmm…Ineedtoconsiderthis,ifIchangetootherglasses,whataboutmyoldglasses?Ican’tusealldifferentstylesofglassesforthesametypeofwineatatime.V:I’lltrytofindthesimilarglassesforyou,soyoudon’tneedtoworryaboutusingdifferentglassesatthefunction.G:Well,canIhavealookatthesampleoftheglasses?ThenIcandecidewhetherI’mgoingtoorderornot.V:Ofcourse,mypleasure.Wehave26oz.Bordeaux/CabernetWineGlasses/AllPurposeRedWineglassonstock,whichisthelateststyleforeventsandidealforcatererslookingtocombinedurabilityandvaluewithahigh-performancewineglassandsophisticatedimage.Andanother22ozforallwhitewineglasses,andalso24ozforthechampagneflutesglasses,whichhaveallthesamespecificationsatthelateststyle.G:Well,soundsgood.ButIneedtothinkaboutit.Consideringaboutthecost,what’sthebestdealthatyoucando?V:Theseareourlatestcollectionandtheyaremadeofleadfreecrystalandhavesheerrim.I’llcountwhatIcandotogivethebestpriceforyou,Sir.G:Itlooksprettygoodquality.Howmuchforeachglass?V:It’sAU$6each,while100atleastforonedeal.Insupermarket,itsellsatAU$10each.Andforallofourglasses,theycomewiththesameprice,fortheyaremadeofexactlythesamematerialandqualityofthesamebrand.G:WhatifIordermore,willIgetdiscountforit?V:Well,forthisnewcollectionisonspecialrightnow.Ifyouwouldliketoordermorethan200once,Icouldgiveyoua10%off.Whatdoyouthink?G:I’dliketobuy250glassesalltogetherat15%discount.Isthatallright?V:It’sdifficult.…well,youareourregularcustomer.…OK!Deal!G:Thankyou.Let’smakesurethedeliverydatenext.Whenwillyoubereadytosendoutthe250glassesatearliest?V:Itusuallytakes3daystopreparebeforedelivery.G:That’sgood.Igiveyou4days.Thatmeans4dayslaterfromnow,16February2009.Canyoumakeitby10am?V:Sure.Youdon’tneedtoworryaboutthat.Thoseglasseswillbeinyourhotelontimeonthatdate.G:Great.Well,anotherthing,youknow,aswellasanimportthingweneedtosettledown.V:Ifyoumeanthequality,Icould100%guaranteeforyou.Asyouknow,ourcompanypaythemostattentiononthequalityofeveryproduct.Weneverhavequalityproblemsduringourcooperationbefore.G:Haha,that’strue.Ireallytrustyourquality.Yet,becausetheglassesareeasytobebroken,Ihavetoknowhowcouldyoumakeupthelostwhileyouaredelivering?V:Asrules,wewouldpaythecostforanylostbetweenAU$200-500.G:Fairenough.V:Shallwesignthecontractnow?G:Ofcourse.V:Iwishwecouldhaveagreatcooperationnexttime.G:Metoo.Thankyou.Mr.Huang.V:Thankyou,Mr.Wang.