搜索
文献出处：UGretzel.ThebusinessmodelinnovationofonlinetravelinE-commerceenvironment[J].Tourismmanagement,2015,31(2):179-188.原文ThebusinessmodelinnovationofonlinetravelinE-commerceenvironmentUGretzelAbstractOnlinetravelindustryasthecombinationoftourismandtheInternet,havedifferentcharacteristicswiththetraditionaltourism.Inthisprocess,theInternetisalwaysplayinganimportantroleintheworld.Withtheprogressofthesociety,theInternettechnologyperfectfusiontogetherwiththetraditionalcommerce,hasgivenrisetoaneweconomicform,namelytheelectroniccommerce.Electroniccommerceappearedwaspenetratedintosocietyatanalarmingrateofallwalksoflife,tobringallwalksoflifethesubversive,newchanges.Thespeedingupofthemodernizationprocess,makingonlinetravelservicesandonlinetravelservicesbusinessmodelalsohavedifferentcharacteristicsandfeatures.Keywords:e-commerce,onlinetravel,businessmodel1IntroductionComparedwithapreviousanytechnologicalrevolutioninthecomputernetworkiswidelyusedforthesymbolofthesocialimpactofmodernscienceandtechnologyrevolutioninbothdepthandbreadthisunprecedented,itisinthehumanintotheinformationagealsocreatedanewindustry,informationtechnologyindustry.Electroniccommerceifitshowsstrongvitalityandinfluence,itsimpactonthesocietyasawholebothinbreadthandindeptharefarmorethananytimebeforethescientificandtechnologicalachievements.Ontheonehand,itforcedfirmstotransferthelineofsighttothetraditionalbusinessconstraints,acrosstheexistingcompetitionboundariestocreateanewmarket.Ontheotherhand,italsocreateconditionsfortheadjustmentofenterprisebusinessmodel.Enterprisebusinessmodel,itsessenceisbusinessmodeldesignandimplementationofbusinessmodelofsystemicframeworkandtools.Therefore,inthiswithdifferentiation,personalizedforthedemandofthemainstreammarketenvironment,companiescancreate,practiceitsstrategyisessentiallyreferstotheenterprisebusinessmodelinnovationisvalid.Thebiggestcharacteristicistocustomersoftourismdemandelasticity,sensitivetotheenvironment.ThepenetrationofthethoroughapplicationoftheInternetande-commerceisboundtohaveasignificantimpactonthedevelopmentoftheindustry.Therefore,theenterprisecanbeinawholenewperspectiveofbusinessmodelinnovationasthestartingpointistheaccesstoresources,improveabilityandthekeytoachievestrategiccompetitiveadvantage.2LiteraturereviewTheriseofonlinetravelservicesanddevelopment,andchangedfromthewoodencurveofthedevelopmentoftourismindustryandtourismenterprisesoperatingmodeandbusinessprocess,influenceismore,Iwanttofocustenonlinetravelservicemanagement,therelationshipofrelevantinterestgroups,businessmodel,sales,andpureway,successfulexperienceandthedevelopmenttrendofthefuture.Fesenraaier(2008)analyzedthebusinesssituationandbusinessmodels.Thinktherearethreekindsofoperationmode:generaltouristinformationservicewebsite,onlinetravelbookingserviceagents,travelserviceandtravelproductssuppliersdirectly.AnalyzesthetravelwebsiteworksintheUnitedStates,theU.S.travelsitesisthebrandcooperation,preferentialprices,thenetworkmarketing,servicefeesandothermeasurestoboostprofits.Sigak(2007)discussesthesocialnetworksuchastheuseandmanagementofnewtechnologyofweb2.0,web2.0combinedwithonlinetravelisanewinnovation,willsetupanewonlinetravelbusinessmodel,theuseandmanagementofweb2.0willbetoinfluencebusinessdecisions.Reuver,etc.(2008)studiedtheimportanceofonlinetravelwebsitedomainnameonline,onlinedomaininfluenceconsumerconcernforitstourismwebsiteontheInternet,analyzetheimportanceofthesearchengine'sinfluenceononlinetravelandtourismsearchengine.Olson(2010)throughthetravelsites,travelsitesusersandtourismserviceproviderstothreeaspectsofsurvey,revealsthemostisaregionaltouristdestinationtravelwebsitesupplierorganization,providescomprehensivelocaltourisminformationandonlineservices.Analyzedtheuser'ssatisfaction,discusstheobstaclesforrealizingtheonlinetravelserviceliesintechnologyandfinance,Internetspeedisslowandhighcost,andputforwardthepossiblemethodstoimprovethequalityofserviceofonlinetravel.Terwiech(2005)studiedtheNYOPconsumerbehavior,analysistosimulatetheNYOPintermediatedistributorsandbargainingbetweenagroupofconsumersbuyingandsellingmodel.NYOPmiddlementoacceptpotentialbuyerschoosetoacceptorrejectafterquotation.BargainbuyingandsellingmodelthroughpricediscriminationtoshowushowtousethisNYOPbusinessmodelsetlimitsthepricetheretailerandgetabetterprofit.Fay(2004)studiedtheNYOPbusinessmodelofrepeatedissuequotation.Enterprise’ssinglebidofPricelineitmaycauserepeatedbiddingprocurement,paperstudiesthelimitconsumerthebehaviorisnotconducivetothenumberofbidNYOPcompany'sprofits.Resultsshowthatthenumberofrepeatfortheimpactontheprofitisnotunified,toohighandtoolowwillrepeattoNYOPbiddingbehaviorandtheimpactonprofits.3Onlinetravelenterprisebusinessmodelanalyses3.1Thesummaryofonlinetravelrelated3.1.1ThemeaningofonlinetravelOnlinetourismisreferstotheuseoftheInternettechnologyroutequeryreservationandtravelproducts,onlineservicesandotherrelatedtourismproducts,includesharingtourismprocessthroughthenetworkortouristexperience,andtheinteractionsbetweenpassengers.Specificinclude:tourismandt