Thispresentation,includinganysupportingmaterials,isownedbyGartner,Inc.and/oritsaffiliatesandisforthesoleuseoftheintendedGartneraudienceorotherauthorizedrecipients.Thispresentationmaycontaininformationthatisconfidential,proprietaryorotherwiselegallyprotected,anditmaynotbefurthercopied,distributedorpubliclydisplayedwithouttheexpresswrittenpermissionofGartner,Inc.oritsaffiliates.©2010Gartner,Inc.and/oritsaffiliates.Allrightsreserved.EdHolubResearchVPRoleServiceDirectorITInfrastructure&Operations:Top10TrendstoWatchGartnerdeliversthetechnology-relatedinsightnecessaryforourclientstomaketherightdecisions,everyday.?DidYouKnow?1)50%ofU.S.21yearoldshavecreatedcontentontheWeb.2)70%ofU.S.4yearoldshaveusedacomputer.3)Over31billionGooglesearcheswereperformed—lastmonth—vs.2.6billion3yearsago.ContentaccessandmanagementarethekeyenablersforIT.TrendsYouNeedtoWatchVirtualizationIsJustBeginningBigData—TheElephantintheRoomEnergyEfficiencyandMonitoringUnifiedCommunications—ExtendedStaffRetentionandRetrainingSocialNetworks—ReadyorNotLegacyMigrations—YourUsersComputeDensity—ScaleVerticallyCloudComputingConvergedFabrics12345678910TheVirtualizationofEverythingHowDoesItAffectYou?•ITbecomesonelogicalsystem•ChanginghowITisused•Additionalpowerondemand•Mgmt.players:VMware,Microsoft,CitrixSystems•PlayswellwithgreenIT•MigrationflexibilityNextMondayMorning•Reviewconsolidationplans;canwedomore?•Doyouhaveallthevirtualizationbasescovered?•Dowehaveaplan?CriticalTimeFrame(s)2010to2012Virtualizationisacontinuingprocess,notaone-timeproject.StorageNetworksAppsDesktopsServers1VirtualClients—BecomingRealEmergingClient•Multidevice,mobile•Remotelyhosted(terminalservices)•Remotelyhosted(virtualdesktops)•Non-enterprise-owned•Bubbles(virtualmachines)•Streamedapplications•SoftwareasaserviceTraditionalClient•StandardPC•Enterprise-owned•Corporateimageandinstalledapplications1?DidYouKnow?MorevideowasuploadedtointhepasttwomonthsthanifABC,CBSandNBChadbeenairingnewcontent24/7since1948BusinessTrendsAreShapingStorageCloud-basedservicesofferanalternativetoon-premisesITinfrastructuresTransitiontovirtualizedserverinfrastructuresdrivesshared-diskstorageApplicationsandusersexpectalldatatobeavailableallthetime2BigData•Five-year800%growth•80%unstructureddata•Tieringcriticaltoreducecosts•Deduplicationbecomingstandard•Audit,archiveandrecoveryincreasinglycomplex•Solid-statedrivesHowDoesItAffectYou?•Growthcontinues—regardlessofbudgetconstraints•Pattern-BasedStrategy—howwillyoumanage?•Demand-driven—moreaccesscreatesmoredata—thiswillgetworse•Compliance,backup,audit,security•FlashandSSDswillshiftthelandscapeNextMondayMorning•Virtualizestorage,deduplicationnow•Evaluatealldatainputs,keeponlywhatyouneed•SegmentandprioritizeCriticalTimeFrame(s)2010to201321)Datacenterscanconsume40xmoreenergythantheofficestheysupport.2)EnergyStarDataCenterstandardswereannouncedinJune2010.3)Monitoringandreportingonenergyconsumptionwillbeexpectedby2012.?DidYouKnow?EnergyandGreenIT•EPAandEUaregettinginvolved•ForcedreviewofITefficiency•IntersectionbetweenfacilitiesandIT•Thepowerissueismovingupthefoodchain•Corporatesocialresponsibilitytightlylinked•Consumptionbecomingascriticalasperformance•NewconstructionandretrofitsfocusonefficiencyandreuseHowDoesItAffectYou?•Increasedawareness/focusonpower•Compute-to-consumptionratioscritical•EUorEPAmetricsarecoming•NewKPIsbasedonefficiencyNextMondayMorning•BeginevaluationofPUEand/orPPE•Begincontinuousimprovementplanning•BeginevaluatingDCIMvendors•Focusonconsumption,ratherthantechnologiesCriticalTimeFrame(s)2011to20123AutomationandMonitoringHowDoesItAffectYou?•Criticalkeysuccessfactor!•ReduceamountofeffortexpendedbyITprofessionalsontheday-to-dayroutineaspectsofI&O•PrincipallyanOissue:TheHumanUseofHumanBeingsNextMondayMorning•WhereareyouwithITIL?CMDB?•ReviewGartner'sautomationframeworkCriticalTimeFrame(s)ITILandCMDB:NowRBA:2012IntegrationOrchestrationWorkflowMgmt.ProcessesITILandProcessImprovement3Wikipedialaunchedin2001,andaverages4,300newarticleseveryday.Acurrent-generationnetworkswitchcouldmoveall13millionarticles……in0.001seconds.?DidYouKnow?UnifiedCommunicationsandCollaborationUnifiedCommunicationsTightlyintegratedcommunicationsapplicationsWirelessVoIPVTCATCMobilityPBXPresenceIME-MailWorkspacesText/SMSHowDoesItAffectYou?•Combinesmanyoverlappingareas•Atechnologyandorganizationalissue•StrongareaformanagedservicestotakeholdNextMondayMorning•Areyourappsprovidersplanningfortakingadvantageofunifiedcommunications?What'stheirstrategy?•WhatotherUCbusinessscenariosmakesenseinyourbusiness?CriticalTimeFrame2011to20134HowmanytextmessagestheaverageAmericanteenagersendseachmonth?584?1,150?1,812?2,282permonth?DidYouKnow?MobileUnifiedCommunicationsHIGHVALUELOWVALUEUnifiedMessaging/CallingPresenceMobileExtensionLocation-BasedServicesFixed-MobileReplacementMobileplatformisthekeyunifierIntegrationofcorporateandsocialmediastreamsPresenceandcontextprimaryapplicationtargetsApplicationscandriveUC&Cbusinesscase4TheU.S.DepartmentofLaborestimatesthatthoseintoday'slaborforcewillhave10to14jo