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QualityStrategyMaster©20011-1NewProductIntroduction…andtheImportanceofAdvancedQualityPlanningQualityStrategyMaster©20011-2新產品導入…先期品質計劃的重要性QualityStrategyMaster©20012-1WorkshopObjectives•RevisittheNewProductIntroductionstageasakeystepinyourQualityStrategyandthetypicalpitfallsduringthisstage•RevisittheconceptofConcurrentEngineering(CE)&why/howitleadstoasmoothNewProductIntroduction(NPI)•ExplorethecriticalsuccessfactorsofCEteams&activities•RevisittheconceptofProcessorQualityGatesasamanagementtoolduringtheproductdevelopmentcycleandNPIstages•ExplainthestrategicimportanceofestablishingtheNPIeventasanassessmentofmanufacturingreadinessandsystematicproblempreventiontechniquepriortomassproduction•DefinethekeyNPIactivities,includingitsprecedinggates,post-mortemanalyses,pre-massproductiongates.QualityStrategyMaster©20012-2訓練班目的•重新認識新產品導入階段在品質策略中的重要性和在此階段中一些典型的易犯錯誤.•重新認識同步工程(CE)的思想和它為何及如何使新產品導入(NPI)順利進行.•探討同步工程(CE)團隊及其活動關鍵的成功因素.•重新認識¦在產品開發和新產品導入階段，將制程或品質控制關卡作為一項管理工具的思想.•闡述量產前作為制造準備就緒的評估和問題系統預防的技巧，而確立新產品導入的戰略重要性.•明确新產品導入(NPI)的關鍵活動,包括前期控制關卡,事后（post-mortem）分析,量產前的控制關卡.QualityStrategyMaster©20013-1NewProductDevelopment&IntroductionTimingChart*LaunchPilotPrototypeProgramApprovalConceptInitiation/ApprovalPRODUCTIONFEEDBACKASSESSMENT&CORRECTIVEACTIONPLANNINGPRODUCTDESIGN&DEV.PROCESSDESIGN&DEVELOPMENTPRODUCT&PROCESSVALIDATIONManufacturingReadinessConcurrentEngineering*ADAPTEDFROMFORD’SAPQPMANUALQualityStrategyMaster©20013-2新產品開發&導入時間表*導入試產原型方案認可設想開始實施/認可生產反饋評估及校正措施計劃產品設計&開發制程設計&開發產品&制程確認制造準備同步工程*ADAPTEDFROMFORD’SAPQPMANUALQualityStrategyMaster©20014-1Strategies(fromafailurerateperspective…)Strategy#2MinimizeIntroFailureRateIntroR&D,PurchasingProductionRampAQPActivitiesStrategy#1FMEANPIControlgatesTimePresentCompetitionFutureStrategy#3EarlyProcessOptimizationduringMPDOE,SPC,CLCA,&otherCIPsStrategy#4QualityEscalation(externalfailures)Detect,contain&recoveryInherentQuality&DFM/DFT•CustomerPerceivedFailureRateRISKASSESSMENTPREVENTIONOPTIMIZATION&DETECTIONREACTION&RECOVERYQualityStrategyMaster©20014-2策略(從失敗率來看…)策略#2使導入失敗率最小化導入R&D,採購生產曲線圖AQP活動策略#1FMEANPI控制關卡時間目前競爭將來策略#3於MP階段,進行早期制程優化DOE,SPC,CLCA,&其它CIPs策略#4品質提升(外部失敗）偵測,受控&恢復內在品質&DFM/DFT•客戶認知的失敗率風險評估預防優化&偵測應對&恢復QualityStrategyMaster©20015-1CUSTOMERSUPPORT-QualityPerformanceFeedback-ProblemResolution-Quality&MethodsMarketing-CustomerManufacturingSupport-SetQualityGoalsPRODUCTIONTECHNOLOGYCENTER-DesignforPCB-Componentguidelines-Designinherentquality-ProcessResearchSUPPORTSYSTEMS-ChangeManagement-Training-QualityAssessments&Audits-CustomerDataReporting-DocumentControl-ProductRegulations&SafetyMATERIALS-MaterialQualification-SupplierSelection&Qual.-ContinuousImprovementCUSTOMERDesignRulesProductionTechnologiesMaterialRequirementsDesignApprovedMaterialsProductPRODUCTDESIGN-ProductQualification-DesignforReliability,Manufactueability,TestManufacturing-ProductQualification-NPI-ProcessControl-QualityEscalationCustomerFeedback&Complaints123HIGHERLEVELQASYSTEMQualityStrategyMaster©20015-2客戶支援-品質績效反饋-問題解決-品質&方法推廣-客戶制造支援-確定品質目標生產技朮中心-為PCB板進行設計-元件的指導方針-設計內在品質-制程研究支援体系-改變管理-培訓-品質評估&稽核-客戶資料報告-文件管制-產品規程及安全性材料-材料評核-供應商選擇&評核-持續改善客戶設計規則生產技朮材料需要設計已認可的材料產品產品設計-產品評核-適於可靠性,可制造性及測試的設計制造-產品評核-NPI-制程管制-品質提升客戶反餽和投訴123更高級別的QA體系–實例QualityStrategyMaster©20016-1MANUFACTURINGBLACKBOXCONTINUOUSIMPROVEMENT•QualityEscalation•QualityImprovementPrograms•RegularCustomerReviewForumsQUALIYSUPPORTS•QualityAudit•Corrective/preventiveaction•DocConsystem•Calibrationsystem•TrainingSTART-UP&NPI•NPIChecklist•FMEA•ProductTraining•PostMortemAnalysis•ProductionReleaseCriteriaCUSTOMERPROCESSCONTROLS•SPC•PVS•PCS•QAN•ESD•AOI•SFCS•YieldtriggerINCOMING•AQL•MRB•VFAR•VCAROQM•AQL•VOQA•FOQAINPUTOUTPUTFACTORYQUALITYSYSTEMQualityStrategyMaster©20016-2生產黑盒子持續改善•品質提升•品質改善計划•定期客戶評估討論會品質支援•品質稽核•校正/預防措施•文件管制體系•校准體系•培訓工廠品質體系-實例起點&NPI•NPI查驗表•FMEA•產品培訓•PostMortem分析•投產標准客戶制程管制•SPC•PVS•PCS•QAN•ESD•AOI•SFCS•Yieldtrigger來料•AQL•MRB•VFAR•VCAROQM•AQL•VOQA•FOQA輸入輸出QualityStrategyMaster©20017-1TheNPIProcessR&DActivitiesConcurrentEngineeringActivitiesPilotRunPreparationPilotRunBuildReleaseToMassProductionMilestoneDefinitionsDesignReviewsGateCriteriaEarlyinformationsharingDFMReviewsR&DtreatfactoryasinternalcustomerEmphasizeAdvancedQualityPlanning,processdefectprevention.Defineprocessset-ups,testprograms,andinitialprocessparametersMinimumProcessYieldsandFirstPassYieldsaremet.Processandtestissuesareknownandaddressed.Massproductionprocessparametershavebeendefined.Collectnecessarydata,verifyallprocessset-ups,testprograms,anddeterminemassproductionprocessparameters.QualityStrategyMaster©20017-2NPI制程R&D活動同步工程活動試產準備試產量產確立里程碑般之重大問題設計評估合格標準早期資訊共享DFM評估R&D視工廠為內部客戶強調先期品質計劃,制程缺陷預防.確定制程方案,測試程式,及初步制程參數達到制程良率及直通率的最低標準.制程及測試問題已知並加以解決.量產制程參數已確定下來.收集必要數據,驗証所有制程方案,測試程式,及確定量產制程參數.PRODUCTPLANNINGCONCEPTDEVELOPMENTENGINEERINGVERIFICATIONTESTING(EVT)PILOTRUN(PR)PRE-PRODUCTION(PP).Marketing.BusinessPlan.SpecificationReview.DesignObjectives.CostObjectives.ManufacturingObjectives.QualityObjectives.DesignProposal.TeamOrganization.Schedule.Design&Simulation.ComponentSelection&SourcingPlan.Samp