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平头式的写法地址、称呼和结束礼词后没有标点符号DearMsSmith对已婚或未婚的女士称呼与结束礼词存在对应的关系，请同学们特别注意：DearSirorMadamYoursfaithfullyDearMr/Ms/Mrs/MissSmithYourssincerelyDearJohnBestwishes日期：天月年230620091信件的开头：Wearewritinginconnectionwith2.回信的开头：Thankyouforyourletterof23July,askingifwesellphotocopiers.3.信件的结尾一般结尾：Lookingforwardtohearingfromyou.如果你在信件中提供了信息：Ihopethatthisinformationwillhelpyou.Pleasecontactmeifyouneedanyfurtherinformation.4.引入主题WithreferencetoInvoiceNo.679,weregrettotellyouthattheproductarrivedinbadcondition.ameetingyouhadwiththeaddresseeonJan.16thFurthertothemeetingon16January,IamdelightedtotellyouthatwearenowabletogiveyouaspecialofferforourPeachSeriescomputer.anadvertisementinthetimesnewspaperIamwritinginconnectionwiththeadvertisementinthetimesnewspaperyesterday.5.告知好、坏消息IamdelightedtoinformyouthatIregrettotellyouthat6表示不能做。。。Weregretthatweareunabletoreduceoutprices7.说明原因：Thisisowingto…/dueto…8请求采取行动Wewouldbegratefulifyoucould…withoutdelay9.抱歉Wemustapologizefor/that10.要求提供信息：Wewouldappreciateitifyoucouldgiveusfurtherdetailsabout/letusknow11.轻度抱怨Unfortunatelyyousentusabillforthewronggoods.Pleasecouldyousendusacorrectbillassoonaspossible.12.提醒某人对某事的注意Ishouldliketodrawyourattentionto(thefactthat)如果你提醒的事情对方已经知道（你想表达你的生气）Ishouldliketoremindyouthat13.要求某人采取行动Wemustinsistthat…DO…（DO指动词原型）注：请注意这一句型和句型8的区别。Wemustinsistthatyoudeliverthegoodsimmediately.14.警告Unlessyoupaythebill,wewillbeforcedtotakelegalactions.表示程度的副词：程度大dramaticallyobviously程度小slightlysteadily