一般格式:1、所有的段落顶格写2、段与段之间空一行3、信件里面还是加上“yourssincerely/faithfully”4、信件一般不用写时间、地址,除非题目有具体的信息,5、report和proposal需要有个题目,开头字母大写即可(Reporton……),6、report和proposal的一般格式:IntroductionFindingsConclusionsRecommendations7、常见错误(1)、report和proposal描述的情况一般是过去时,所以需要用过去式,但文章中若有对现在客观事实的描述(一般是结尾部门的总结或陈述),则用一般现在式。(2)、不要想当然的使用完成时,完成时的使用有很多限制条件。(3)、report和proposa中尽量不要出现用I、We坐主语的句子。一、商务信函(Letter)1、开头(opening)(1).Referringtopreviouscontact:Thankyouforyourletterof(dated),enquiringabout…感谢(某日)询问有关……的来信Wehavereceivedyourletterof(date),concerning…我们已收到(某日)关于……的来信Weareinterestedin…andwewouldliketoknow…我们对……感兴趣……我们想知道askingif…感谢(某日)询问是否……的来信Referringtoyourletter,(2).Statingthereasonforwriting:Iamwritingtoenquireabout…写信是询问关于……toconfirmthat写信是确认关于Iamwritinginconnectionwith…写信是关于……Withreferenceto/Furtherto/Inreplyto…2、结尾(ending)(1).普通结尾:Lookingforwardtohearingfromyou.期待你的来信Ilookforwardtoreceiveyourreply/order/products/etc.期待收到你的答复,定单,产品等(2).提供消息类邮件的结尾:Ihopethatthisinformationwillhelpyou.期待这些消息会对你有所帮助。Pleasecontactmeifyouneedanyfurtherinformation.如果需要更多的信息,请你与我联系Pleasedonothesitatetocontactmeifyouareneedanyfurtherinformation.如果需要更多,请随时联系我Pleasefeelfreetocontactmeifyouhaveanyfurtherquestions.有什么问题,请有我联络。Pleaseletmeknowifyouneedanyfurtherinformation.如果需要更多的信息,请告诉我。3、询问信息Wewouldliketoknowabout/if…我们想了解有关……couldyoupleasegiveusfurtherdetail/informationabout…请给我们更多有关…的信息Wewouldbegratefulifyoucouldletusknowabout/if…如果能告诉我们有关…,将不胜感激Wewouldappreciateitifyoucouldinformusabout/if…如果能告诉我们有关…,将不胜感激4、请求采取行动,如果紧急的话,可以加上后面的词组Pleasecouldyou…assoonaspossible请你尽快……Wewouldbegratefulifyoucould…withoutdelay如果你能尽快……,我们将不胜感激Wewouldappreciateitifyoucould…immediately…如你能尽快……我们将不胜感激5、告知好消息Iampleasedtotellyouthat…我很高兴的告诉你/通知你……Iamdelightedtoinformyou……Wehavethehonourtoinformyouthat(of)6、坏消息Iregrettotellyouthat…很遗憾/很抱歉告诉你/通知你……Iamsorrytoinform/adviseyouthat…Weregretthat…我们很遗憾……7、说明能做与不能做的事情Weareable/unableto…我们能/不能……Wehavebeenforcedto…我们不得不……8、轻度抱怨Unfortunately,然后直接说不幸的事情发生了,比如,Unfortunately,wehavenotyetreceivedyourpayment,wewouldbegratefulifyoucouldmakethepaymentsoon.9、提起注意(用在强烈抱怨中)Ishouldliketodrawyourattentionto(thefactthat)…我想提请你们注意……Ishouldliketopointoutthat…我想指出……Ishouldliketoremindyouthat…我想提醒你们……Ihopethatitisnotnecessarytoremindyouthat…我希望没有必要提醒你们……三、报告(Report)/建议(proposal)1、文章结构Introduction:Findings:Conclusion:Recommendations:2、常用句型INTRODUCTION首句1.Thepurposeofthisreportisto……2.Theobjectiveofthisreportisto……3.Theaimofthisreportisto……4.Thisreportaimsto……5.Mr.Xhasaskedmetoreporttoinvestigate/evaluate/study/recommend/analyze/givefeedback/estimate/assess重复题目6.Asrequestedby某人/某部门,Iamsubmittingthefollowingreportabout重复题目中的目的。7.Uponrequestof某人/某部门,8.Asyou或者某人,某部门requestedonNovember12,Iamsubmittingthefollowingreporton重复题目9.Hereisthereportconcerning重复题目要求10.Wehavedoneasurveyshowingthat重复题目要求,或者直接开始阐述数据或者信息。FINDINGS首句1.Accordingtotherecentmarketresearch/investigation/survey/thechartabove/thetableabove/undertaken,……,2.Therecentvisit/investigation/surveyshowedthat……3.Thetable/chartabovetellsusthat……4.Fromthechartshown,wefind/learn/noticethat……5.Thetable/chartaboveisshowingthat……CONCLUSION首句1.在有conclusion这个sub-title的情况下,就直接陈述结论2.Accordingtothefindingsabove,itcanbeconcludedthat……3.Fromthetableshown,itcanbeconcludedthat……4.Therefore,itcanbeconcludedthat……RECOMMENDATION首句1.在有recommendation这个sub-title的情况下,也可以直接陈述结论。注意,recommendation以及recommend后面要用动词原形(虚拟语气)。2.Thefollowingaretherecommendations……3.Itisrecommendedthat……4.Sthshouldbedone.5.Basedontheconclusion/analysisabove,werecommendthat/itcanconcludedthat……6.Withreferencetotheadvantagesstatedabove,thefollowingrecommendationscanbemade,7.Withreferencetothefactsabove,thefollowingrecommendationscanbemade,8.somethingisrecommended.eg,Achangeofattitudeisrecommended.Amoreprofessionalattitudewillneedtobeencouragedthroughtraining.9.Onthebasisoftheresults,Ihavethefollowingrecommendations10.Onthebasisoftheanalysis,itisreasonabletohavethefollowingrecommendations:图表描述1、主章开头图表类型:table(表格)、chart(图表)、diagram(图标)、graph(多指曲线图)、columnchart(柱状图)、piegraph(饼图)、treediagram(树形图)描述:show、describe、illustrate、canbeseenfrom、apparent、reveal、represent内容:figure、statistic、number、percentage、proportion2、常用的概括图表信息的词组和表达方式:注:均可作动词和名词eg:toincrease/thereisaincreasein(salesfrom/during……)增加:increase/raise/rise/goup/reachapeak……减少:decrease/decline/godown/drop/fall/collapse(暴跌)/reachalowpoint……波动:fluctuate/rebound/undulate/wave……稳定:remainstable/keepsteady/leveloff/havelittlechange……3、常用句型1.thetableshowsthechangesinthenumberof……overtheperiodfrom……to……该表格描述了在……年之……年间……数量的变化。2.thegraphprovidessomedataregarding……该图为我们提供了有关……的数据。3.thisgraphdescribesthetrendof……这个图描述了……的趋势。4.ascanbeseenfromthediagram,greatchangeshavetakenplacein……从图中可以看出,……发生了巨大变化。5.overtheperiodfrom……to……,the……remainedlevel.在……至……期间,……基本不变。6.thenumberof……remainedsteadyfrom(month/year)to(month/year)。……月(年)至……月(年)……的数量基本不变。7.thenumbersharplywentupto……数字急剧上升至……8.thepercentageof……stayedthesamebetween……and…………至……期间……的比率维持不变。9.thepercentageof……issightlylarger/smallerthanthatof…………的比例比……的比例略高(低)。10.thereisnotagreatdealofdi