management题库

二、MULTIPLE-CHOICEQUESTIONS(20选10)Foreachofthefollowingchoosetheanswerthatmostcompletelyanswersthequestion.1.FrederickTaylorperformedmostofhisworkin_______b________.a.grapevineyardsinCaliforniab.steelcompaniesinPennsylvaniac.autoassemblyplantsnearDetroitd.cottonginsinAlabama2.WhichofthefollowingisnotoneofFayal’sprinciplesofmanagement?da.divisionofworkb.unityofcommandc.disciplined.equality3.The14principlesofmanagementareassociatedwithwhom?da.Weberb.Druckerc.Taylord.Fayol4.WhatscientistismostcloselyassociatedwiththeHawthornestudies?ba.Adamsb.Mayoc.Lawlerd.Barnard5.Whatarethetwoviewsofmanagerialimpactonthesuccessorfailureoftheorganization?a.omnipotentandsymbolicab.omnipotentandreflectivec.symbolicandinteractived.reflectiveandinteractive6.Thesymbolicviewofmanagementmeans______c_______.a.managersaredirectlyresponsibleforanorganization’ssuccessorfailureb.managershavelittleornoresponsibilityforanorganization’ssuccessorfailurec.thatexternalforcesaredirectlyresponsibleforanorganization’ssuccessorfailured.theemployeesaredirectlyresponsibleforanorganization’ssuccessorfailure7.Internalconstraintsthatrestrictamanager’sdecisionoptions________a_______.a.existwithineveryorganizationb.donotexist,asallmanagerscandecideastheypleasec.existsonlytotheextentthatuppermanagementimposesthemd.existonlytotheextentthatfollowerswon’tdoastheyaretold8.Themostsignificantwaysthatcultureistransmittedtoemployeesconsistof__c________.a.rituals,talesofwoe,symbols,andlanguageb.symbols,rituals,language,andsystemsc.stories,rituals,symbols,andlanguaged.language,stories,rituals,andrewards9.WhenemployeesatMicrosoftusewordssuchas:workjudo,eatingyourowndogfood,andflatfood,theyareusingorganizational______a____.a.languagesb.ritualsc.symbolsd.ceremonies10.OnereasonforparochialismintheUnitedStatesisthatAmericanstendtostudy___a__________inschool.a.onlyEnglishb.onlytwolanguagesc.EnglishandFrenchd.EnglishandGerman11.Ethnocentricviewsconcentrateontheir_______a______.126a.homecountryb.hostcountryc.worldorientationd.racialorientation12.Whichofthefollowingisassociatedwiththeclassicalviewofsocialresponsibility?a.economistRobertReichc167b.concernforsocialwelfarec.stockholderfinancialreturnd.voluntaryactivities13.Applyingsocialcriteriatoinvestmentdecisionrefersto______d__________.173a.socioeconomicviewb.socialresponsivenessc.socialresponsibilityd.socialscreening14.Overall,doestheevidencesuggestthatsociallyresponsiblebehaviorsbyorganizationslowerafirm’seconomicperformance?C174a.yesb.noc.Thereisnotenoughevidenceatthistimetoknowforsure.d.Itdependsontheactivitywithwhichtheorganizationisinvolved.15.Howmanystageareinthemodelofanorganization’ssocialresponsibilityprogression?D168a.oneb.twoc.threed.four16.______a_______istheobligationorexpectationtoperformaduty.313a.Responsibilityb.Unityofcommandc.Chainofcommandd.Spanofcontrol17.The__a________stageiscompletewhenmembersbeginthinkofthemselvesaspartofagroup.430a.formingb.stormingc.normingd.performing18.Leadershipis_________a_________.518a.theprocessofinfluencingagrouptowardtheachievementofgoalsb.agroupthatachievesgoalsc.thefunctionofinfluencingagrouptowardstheachievementofgoalsd.directingagrouptowardstheachievementofgoals19.Inthewhite-waterrapidsmetaphor,changeisanaturalstate,andmanagingchangeis_______c______.383a.anacceptedpracticeb.anexpectedpracticec.acontinualprocessd.amaintenanceprocess20.Thetheorythatapersonshouldreporttoonlyonemanageriscalled_______b_____.a.authorizedlineofresponsibility313b.unityofcommandc.responsibilityfactord.chainofcommand三、ShortAnswerQuestions（13选5）1.Whatarethethreeessentialmanagerialskills?Howdoestheimportanceoftheseskillschangedependingonmanageriallevel?1.Technicalskills,istheknowledgeofandproficiencyinacertainspecializedfield.2.humansskills,isthattheabilitytoworkwellwithotherpeopleindividuallyandinagroup.3.Conceptualskillsistheabilitytothinkandtoconceptualiseaboutabstractandcomplexsituations.2.Listandexplainatleast8ofHenriFayol’s14principlesofmanagement.1.Divisionofwork.Specializationincreasesoutputbymakingemployeesmoreefficient.2.Discipline.Employeesmustobeyandrespecttherulesthatgoverntheorganization.3.Unityofcommand.Everyemployeeshouldreceiveordersfromonlyonesuperior.4.Subordinationofindividualintereststothegeneralinterest.theinterestsofanyoneemployeeorgroupofemployeesshouldnottakeaecedenceovertheinterestsoftheorganizationasawhole.5.remuneration.workersmustbepaidafairwagefortheirservices.6.scalarchain.Thelineofauthorityfromtopmanagementtothelowestranksisthescalarchain.7.Order.peopleandmaterialsshouldbeintherightplaceattherighttime.8.equity.managersshouldbekindandfairtotheirsubordinates.AuthorityUnityofdirectionCentralisationStabilityoftenureofpersonnelInrtiativeEsoritdecorps3.Whataretheenvironmentalfactorsthatinfluencingtheorganizationanditsmanagement?Theenvironmentalfactorsincludethespecificenvironmentandthegeneralenvironment.Indetail,thespecificenvironmentincludespublicpressuregroups,customers,competitors,andsuppliers.Thegeneralenvironmentincludesthebroadeconomic,political/legal,sociocultural,d