硕士学位论文某研究院装备产品供应商选择与控制管理研究RESEARCHONANACADEMY'SEQUIPMENTALSUPPLIERSELECTIONANDCONTROLMANAGEMENT严飞2012年6月国内图书分类号:F273.7学校代码:10213国际图书分类号:331.15密级:公开管理学硕士学位论文某研究院装备产品供应商选择与控制管理研究硕士研究生:严飞导师:鞠晓峰申请学位:管理学硕士学科:管理科学与工程所在单位:管理学院答辩日期:2012年6月授予学位单位:哈尔滨工业大学ClassifiedIndex:F273.7U.D.C:331.15DissertationfortheMasterDegreeinManagementRESEARHONANACADEMY'SEQUIPMENTALSUPPLIERSELLECTIONANDCONTROLMANAGEMENTCandidate:FeiYanSupervisor:Prof.XiaofengJuAcademicDegreeAppliedfor:MasterDegreeofManagementSpeciality:ManagementScienceandEngineeringAffiliation:SchoolofManagementDateofDefence:June,2012Degree-Conferring-Institution:HarbinInstituteofTechnology哈尔滨工业大学管理学硕士学位论文-I-摘要某研究院作为我国军工行业配套完备、专业齐全、集研制和生产于一体的装备产品研究院,其装备产品的生产与我国国防事业的发展密切相关。该研究院多年以来一直是研制为主、批量生产为辅的生产管理模式,随着近年来国际形势的瞬息万变,该院原有的生产模式已经逐步转变为研制与生产并重的批量生产模式。越来越多的原材料需要直接采购,需要将满足产品功能指标的专用材料、器件、设备等组织研制与加工。在这种新的条件下,供应商的选择与控制关系到整个企业的发展。论文从供应商的选择与控制机制着手,从质量、交付、成本、服务、风险五个层面出发,研究探讨一种合理的、适合装备产品的供应商选择与控制模式。本文以满足客户需求,提高产品质量为出发点,在综述国内外相关文献研究成果的基础之上,界定了装备产品供应商选择与控制的内涵,论述了供应商选择与控制的重要意义。深入分析了装备产品供应商选择与控制机制,随后阐述了装备产品供应商关系管理的理论,并针对供应商关系分类以及战略合作伙伴关系展开来论述。本文立足某研究院所处的行业特点、装备产品特性、装备供应商选择与控制情况,从供应商选择与控制机制着眼,对某研究院供应商选择与控制的现状进行了深入的剖析,并提出该研究院在供应商选择与控制方面存在的问题。本文针对某研究院供应商选择与控制存在的问题,对某研究院装备产品供应商选择与控制进行案例研究,构建了适合该院的装备产品供应商选择与控制模型,提出了供应商选择和评价步骤、方法以及持续评定与考核方法,从成本、交付、质量、技术、四个方面阐释了供应商控制方法,并从供应商关系的划分、不同供应商的管理策略以及建立战略合作伙伴关系等角度详细论述了该研究院装备产品供应商选择与控制管理策略。关键词:装备产品;供应商;管理策略哈尔滨工业大学管理学硕士学位论文-II-AbstractAsthemilitaryacademywithfullymilitary-industrialequipment,wholerangeofspecialtyandthecombinationofresearchandmanufacture,itsequipmentproductshasveryclosedrelationshipwiththedevelopmentofChinesenationaldefense.Theacademywasundertheoperationmanagementmodelofmainlyfocusondoingresearch,andsecondarywithvolumeproductionformanyyearsinthepast.Effectedbythefastchanginginternationalsituation,itsoldfashionoperationmanagementmodelhasbeenswitchedtofocusonbothresearchandvolumeproductionrecently.Therearemoreandmorerawmaterialsprocurementfunctioninvolved,andrequirementofresearchorganizingandprocessingforspecialmaterial,componentandfacility.Underthisnewoperationmodelandsituation,themanagementofvendershashugeimpactonnotonlythestabilityandcontinuityofmanufacturing,butalsoonequipmentproducts’quality,costandperformance.Thispaperisbasedontheselectionandcontrolmechanismofvenders,anddemonstratingfromfiveaspectsnamelyqualitycontrol,productdelivery,costcontrol,serviceandriskmanagement,todiscussavendermanagementmodelwhichismoresuitablefortheacademy’sequipmentproductmanufacturing.Itmakesthecleardefinitiononequipmentproductvendermanagementbasedonthesummaryofdomesticandinternationaljournalinthisfield,anddiscussestheimportanceofvenderrelationshipmanagement.Thepaperdoesdeeplyanalyzeontheselectionandcontrolmechanismofvenders,andthenitstatesthetheoryofequipmentproductvenderrelationshipmanagement,followingswiththediscussionontheclassificationonvenderrelationshipandstrategicpartnershipdevelopment.Thispaperanalyzesontheacademy’scurrentstatusofvenderrelationmanagementaswellasfocusesontheselectionandcontrolmechanismofvenders,basedonitsmilitary-industrialandequipmentproductmanufacturingfeature.Italsobringsoutexistingproblemsoftheacademy’scurrentvenderrelationmanagement.Thispaperdoescasestudiesontheacademy’sactualvenderrelationmanagementaccordingtoitsexistingproblems,andstructuresamoresuitablevenderrelationshipmanagementmodel.Itnotonlysuggeststheworkingprocess,evaluationprocedureandmethod,continuousassessandexamineofvenderselection,butalsoexplainsthevendermanagingtacticsfromitscostcontrol,productdelivery,qualitycontrolandtechnologydevelopmentaspect.Thispaperalsodiscussesontheacademy’svendermanagingstrategyfromtheaspectsofvenderrelationshipdivide,differentmanagingpolicy,andestablishmentofvenderpartnership.Keywords:equipmentalproduct,vender,management哈尔滨工业大学管理学硕士学位论文-III-目录摘要........................................................................................................................IAbstract.......................................................................................................................II目录.............................................................................................................................III第1章绪论...............................................................................................................11.1研究背景与问题的提出..................................................................................11.2国内外相关理论研究及分析.........................................................................41.3研究方法、研究内容......................................................................................6第2章装备产品供应商选择与控制管理的理论基础..........................................92.1供应商选择与控制的内涵及装备产品界定....................................................92.2供应商对装备产品的影响..............................................................................112.3装备产品供应商选择与控制.......................................................................132.4本章小结...........................................................................................................