Ficci 安永-健身和美容行业报告（英文）-2020.1-52页

WellnessandbeautyAnecosysteminthemaking2|WellnessandbeautyAnecosysteminthemaking|3Executivesummary..........................................................06Introductiontowellnessandbeauty...................................08Marketsizeandgrowthopportunities................................14Industrystructure.............................................................18Keydriversforthewellnessandbeautyindustry................22Keytrendsinthewellnessandbeautyindustry...................26Wellnessandmedicaltourismopportunities.......................34Employmentopportunitiesinthesector.............................38Keychallengesbeforetheindustry....................................42Regulatoryframework......................................................44Roadahead......................................................................46Appendices......................................................................48TableofcontentsTableofcontents4|WellnessandbeautyForewordbyFICCIFICCI-EYreportonwellnesssectortitled“Exploringtheuntappedpotential”,whichwasreleasedintheyear2009,wasoneofthemarqueereportsontheIndianwellnesssector.Itcameataninflectionpoint,wheredoubledigitgrowthofthesectorwaspredictedforoveradecade.ThesegrowthfigureswereachievedduetotheincreasingpurchasingpoweroftheIndianconsumerandtheirdemandforwellnessservicesandgoods.Thereportoutlinedthecontoursofthewellnessindustryforthefirsttime,itspotentialforexponentialgrowthandtheemergenceofthewellnesseconomy.Whenwelookbackandanalyzethe10-yeargrowthtrendspredictedinthereport,itisgratifyingtoseethelevelofaccuracywithwhichthestudyforesawtheroadmapforthewellnessindustry.Afteragapof10years,FICCIisdelightedtopartnerwithEYagaintobringthelatestreport“Wellnessandbeauty:anecosysteminthemaking,”whichfocusesonfuturetrendsandopportunitiesthissegmentholds.Thereportoutlinesthemarketsizeandopportunities,includingthesub-segmentssuchasalternatetherapies,fitnessandslimming,salons,spas,aestheticdermatologyandnutraceuticals.Italsopresentsanoverviewofthekeydriversofgrowthforthewellnessandbeautyindustryaswellascurrenttrendsandopportunitiesinwellnesstourism.Thereportalsohighlightstheemploymentopportunitiesofferedbythewellnessandbeautysector,givinganoverviewofthevariousgovernmentschemeswithafocusonskilldevelopmentandemploymentgeneration.Inadditiontothis,italsodetailssomeofthekeyeffortsofvariousgovernmentandprivateinstitutionsindevelopingaformalwellnessecosystem.FICCI,throughitswellnesscommittee,hasbeenproactivelyworkingonthevariouspolicyandregulatoryissuesbeingfacedbytheindustry,whichstillremainfragmentedandinformal.Thecommitteeinteractswithitsvariousstakeholders,bothfromgovernmentandprivatesectorandpresentsitsviewonthekeychallengesofexistingpolicyandregulations.Thecommitteehasalsopresentedaroadmaptoovercomethesechallenges.WehopethatthisreportwillmarkanothermilestoneintheevolutionofthewellnessandbeautyeconomyinIndiaandwillbebeneficialtoallthestakeholders.SandeepAhujaChairmanFICCIWellnessCommitteeDirector,VLCCHealthCareLimitedDr.AkshayBatraCo-ChairViceChairmanandManagingDirector,Dr.Batra’sRajivNairCo-ChairGroupCEO,KayaClinicAnecosysteminthemaking|5ForewordbyEYPinakiranjanMishraPartner&SectorLeaderConsumerProducts&Retail,EY,IndiaDearreader,ItgivesusimmensepleasuretobringtoyoutheFICCI-EYknowledgepublicationonthewellnessandbeautyindustryinIndia—“Wellnessandbeauty:anecosysteminthemaking.”Increasingconsumerawarenessandacceptanceofwellnessandbeautyasanintegralpartofeverydaylifeischangingthefaceofwellnessandbeautyindustry.Itisnolongeronlyaprivilegeofupperclasslivinginthemetrocities.Withrisingpersonaldisposableincome,rapidurbanizationandadesiretohaveabetterlifestyle,weareseeingastrongdemandfromthemiddleclassintier-IIandtier-IIIcities.Thesectoriswitnessingearlysignsofdigitaldisruptionwiththeentryofnewtechnology-ledstart-upswhichareofferinginnovativeproductsandservices.Traditionalplayersareupskillingtheirgamebyimbibingnew-agetechnologieslikeArtificialintelligence(AI),MachineLearning,dataanalyticsandaugmentedreality(AR)intheirproductsandservices,customerengagementandregularoperations.AlthoughIndianandforeignplayersareforayingintotheindustry,thepotentialstillremainslargelyuntapped.Thisisattributabletothelargelyunorganizedandunregulatednatureoftheindustry.However,asweseegovernmenttakingstepstoaligntheecosystem,webelievethattheindustrywillhaveamorerobustsystemtotapthepotentialandensuresustainablegrowth.WearegratefultoFICCIforgivingusthisopportunitytocollaborateandbeapartofthiscrucialreport.AtEY,wearedrivenbyourpurposeof“Buildingabetterworkingworld.”Wefirmlybelievethatoftenthegenesisofacreativesolutionisaskingtherightquestions.Wehopethisreportwillbringtogethervariousstakeholderstodebateandaddressthekeyissuesfacedbytheindustry.6|WellnessandbeautyExecutivesummaryAnecosysteminthemaking|7HospitalityPharmaHealthinsuranceTourismFMCGApparelandfootwearWellnessandbeautyindustryhasexperiencedanimpressivegrowthstoryinrecentyearsowingtotheyoungdemography,incrementaldisposableincomeandanoverallshiftofconsciencet