人力资源招聘与配置讲义-陈老师

ContentsContents2314331.1.--1.1.HRMGRHRMGR2.2.3.3.2.2.(())1122––––––33(())––––––(())(())(())(())(())3.3.123451.1.HRHR2.2.3.3.1.HRHRHR2.3.3.••••••••““””••••••••CompetencyStructureCompetencyStructure//TheThe‘‘Big14Big14’’1414PlanningCreativityStrategicAgilityPersonalLearningSelfDevelopmentSelfDevelopmentMotivatingOthersConflictManagementDealingwithAmbiguityDealingwithAmbiguityInnovationManagementInnovationManagementBuildingEffectiveTeamsBuildingEffectiveTeamsDevelopingDirectReportsDevelopingDirectReportsDirectingOthersDirectingOthersManagingVisionandPurposeManagingVisionandPurposeManagingandMeasuringWorkManagingandMeasuringWorkPlanningCreativityStrategicAgilityPersonalLearningMotivatingOthersConflictManagementscalescale☺☺☺☺☺☺☺☺30301-2345--.6...1.1.----------11––••••••22--••……..••HRMHRM33--STARSTAR••1.1.2.2.(())3.3.((bodylanguage)bodylanguage)4.4.,,5.5.6.6.••––••••••……••((,,,,))••••……..––…...!••••44––––••••••••44––––••••••••,,44––55––••••••••2.2.1.1.STARSTARSTARSituationTarget/TaskResultActionSituation-Target/Task-Action-Result---:1.2.3.---:1.?2.3.,?1122334455XYZXYZ66ThreeTypesofFalseSTARThreeTypesofFalseSTARSTARSTARVaguestatementVaguestatementusually,often,generallyspeaking,we,beresponsibleforusually,often,generallyspeaking,we,beresponsiblefor……,,,,,,,,……OpinionsOpinionsIthink,IbelieveIthink,Ibelieve……,,……TheoreticalorfutureTheoreticalorfuture--orientedstatementsorientedstatementsIamgoingto,nexttime,ifIamgoingto,nexttime,if……,,,,……//11AABBCC22AABBCC33AABBCC…………??//3.3.--4.4.When,What,How,HowoftenWhen,What,How,Howoften5.-1.2.3.……5.-6.6.““””…………--,,1.2.3.-5-7“”““””DataEvaluationDataEvaluation1.1.2.2.3.3.4.4.5.5.55::“”(())(())(())(())(())112233(())(())112020--40402233112233(())(1)(1)(2)(2)““??””““””(())::(())(())112233(())(())