CPIM–CertifiedinProductionandInventoryManagementIntroductionCPIM–CertifiedinProductionandInventoryManagementIntroductionaboutCPIMOperationManagement运营管理类Module:•BasicsofSupplyChainManagement供应链管理核心/基础•MasterPlanningofResources资源主计划•DetailedSchedulingandPlanning细节排程与计划•ExecutionandControlofOperations作业执行与控制•StrategicManagementofResources资源的策略管理CPIM–CertifiedinProductionandInventoryManagementContents•Demandmanagement•Procurementandsupplyplanning•Materialrequirementsplanning•Capacityrequirementsplanning•Salesandoperationsplanning•Masterscheduling•Performancemeasurements•Supplierrelationships•Qualitycontrol,andcontinuousimprovementCPIM–CertifiedinProductionandInventoryManagementWhoshouldLearnit?•Productionandinventorymanagement•Operations•Supplychainmanagement•Procurement•Materialsmanagement•PurchasingCPIM–CertifiedinProductionandInventoryManagementBenefits/回报•Increaseyourfunctionalknowledgeofproductionandinventorymanagement.提高生产与库存管理的知识和能力•Improveefficiencyacrosstheprocessesofyourorganization'ssupplychain.提高供应链过程的效率•Streamlineoperationsthroughaccurateforecasting.通过精确的计划,确保运营组织流畅进行•Predictoutcomesmoreaccurately.能够更精确地预知回报•CPIM–CertifiedinProductionandInventoryManagementBenefits/回报•MaximizecustomersatisfactionbydeliveringproductsandservicesJust-in-Time.提供适时地产品和服务以达到客户服务水平最大化•Increaseprofitabilitybyoptimizingyourorganization'sinventoryinvestment.通过优化库存投资,提高组织收益•Enhanceyourcredibilityamongpeers,employers,andcustomers.提高您在同事/管理层/客户/供应商处的可信度BasicsofSupplyChainManagementSession1:IntroductiontoSupplyChainManagement1-1StrategicManagementofResourcesDetailedSchedulingandPlanningExecutionandControlofOperationsMaterPlanningofResourcesBasicsofSupplyChainManagementBasicsofSupplyChainManagementCourseOutlineSession1:IntroductiontoSupplyChainManagementSession2:ForecastingSession3:MasterPlanningSession4:MaterialRequirementsPlanningSession5:CapacityManagementandProductionActivityControlSession6:InventoryFundamentalsSession7:InventoryManagementSession8:PhysicalDistributionSession9:QualityManagementandPurchasingSession10:Just-in-TimeManufacturing1-2aBasicsofSupplyChainManagementBasicsofSupplyChainManagementDefinitionsandconceptsfor•Planningandcontrolling•Flowofmaterials-into,through,andoutofanorganization-frominitialrawmaterialstotheultimateconsumptionofthefinishedproduct1-2bBasicsofSupplyChainManagementSession1Objectives•Roleandimportanceofmanufacturing•Conflictsintraditionalsystems•Role,objectives,andresponsibilitiesofmaterialsmanagement•Differencesamongmanufacturingprocesses1-3BasicsofSupplyChainManagementSession1Objectives(cont.)•Importanceofplanning•Planningandcontrolsystem•Planninghierarchy•Manufacturingresourceplanning(MRPII)1-4BasicsofSupplyChainManagementWealthCreation1-5•Whatiswealth?•Wheredoeswealthcomefrom?•Howcanweincreaseourwealth?•Howcanweaddvalue?BasicsofSupplyChainManagementExternalEnvironment•Worldcompetition•Quality•Customer•expectations1-6BasicsofSupplyChainManagementCustomerExpectationsCharacteristicsthatprovidevaluetothecustomer•Price•Quality•Delivery•Pre-andpost-saleservice•Flexibility(productandvolume)1-7BasicsofSupplyChainManagementCustomerExpectations(cont.)•OrderqualifiersCompetitivecharacteristicsneededtobeaviablecompetitor在市场中,企业生存或成为一个竞争者所必需具备的竞争性特征•OrderwinnersCompetitivecharacteristicsthatcausecustomerstochoosefirm’sproductsandservices令一个企业的产品或服务在众多竞争者当中脱颖而出,并赢取顾客订单的竞争性特征1-8BasicsofSupplyChainManagementCustomerExpectations(cont.)Meetingcustomerexpectationsrequiresgoodcommunication•Understandingcustomerneeds•Two-waycommunication•Workingwithcustomerstosolvedesignandproductionproblems•Freenessandopenness1-9BasicsofSupplyChainManagementBusinessStrategy•Tomeetcustomerexpectations,acompanymustbemarketoriented(以市场为导向).•Allfunctionsinabusinessmustsupportthisconcept.•Operationsmustbetunedtomeettheneedsofthemarketplace.1-10BasicsofSupplyChainManagementLeadTime“Aspanoftimerequiredtoperformaprocess”-APICSDictionaryDeliveryleadtime•“Thetimefromthereceiptofacustomerordertodeliveryoftheproduction”-APICSDictionaryCumulativeleadtime•“Thelongestplannedlengthoftimetoaccomplishtheactivityinquestion”-APICSDictionary1-11BasicsofSupplyChainManagementManufacturingStrategies1-12DesignPurchaseManufactureAssembleShipInventoryManufactureAssembleShipManufactureInventoryAssembleShipManufactureAssembleInventoryShipDeliveryleadtimeDeliveryleadtimeDeliveryleadtimeDeliveryleadtimeEngineertoOrderMaketoOrderAssembletoOrderMaketoStockBasicsofSupplyChainManagementATypicalManufacturingOrganization1-13ChiefExecutiveOfficerMarketingandSalesEngineeringResearchAndDevelopmentProductionDesignHumanResourcesInformationSystemFinanceManufacturingProductionMaterialsManagementQualityBasicsofSupplyChainManagementTraditional“Silo”Organizations1-14EngineeringMarketingSalesProductionFinanceQualityBasicsofSupplyChainManagementBasicSupplyChain1-15SupplierManufacturingDistributionSystemCustomerPhysicalSupplyManufacturingPlanningandControlPhysicalDistributionDominantFlowofProductsandServicesDominantFlowofDemandandDesignInformationFinanceFlowBasicsofSupplyCha