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【电话Telephone】说明自己的身分ThisisKen.我是KenKenspeaking./ThisisKenspeaking.我是KenThisisPeterJacksoncalling.我是PeterJackson询问来电者的身分Excuseme,whoisthis?不好意思，请问您是哪一位MayIaskwhoiscalling,please?请问您是哪一位？我要找……CanIhaveextension321?可以帮我转接分机321吗？CouldIspeakto...?我可以跟～讲话吗？IwouldliketospeaktoMr.Wang.我想找王先生IsJackintheoffice?Jack在吗？IsMarythere?Mary在吗？WouldyouconnectmetoGeneralAffairsDepartment?可以帮我转接总务部吗？帮忙转接I'llputyouthrough.我帮您转接I’llconnectyou.我帮您转接I’lltransferyourcalltotheGeneralAffairsDepartment.我帮您把电话转到总务部I’llconnectyoutoextension231.我帮您转接分机231Canyouholdonamoment?Canyouholdtheline?请稍候，不要挂断Justamoment.或Justaminute.请等一下I’llgether.我去叫她I’llputheron.我现在就请她过来接电话当对方要找的人不在时如何答复I'mafraidheisnotavailableatthemoment.恐怕他目前无法接听电话。Mr.Jacksonisn'tin.不在MrJacksonisoutatthemoment.目前外出Sheisnothererightnow.她目前人不在这He’llbebacksoon.他很快就会回来He’llbebackinanhour.他应该一个小时之内会回来She’sinameetingnow.她正在开会*inameeting:会议中Hehasaguestnow.他现在有客人He’sofftoday.他今天休假Thelineisbusy.电话正在通话中Ican’tgetthroughtohim.我无法接通他Sheisonanotherline.她正在接别的电话当自己要找的人不在时I’llcall(him)later.我晚一点再打。Pleasetellhimtocallmebackassoonaspossible.请他尽早回电PleasetellhimJohncalled.请告诉他John来过电话MayIleaveamessage?我可以留个言吗？留言Could(Can,May)Itakeamessage?请问要留言吗？*接电话的人记下留言Wouldyouliketoleaveamessage?请问您要留言吗？MayIleaveamessage?我可以留言吗？MayIhaveyourphonenumber?可以告诉我电话号码吗？Could(Can,May)Itellhimwhoiscalling?请问要我转告他是谁打来吗？Wouldyoulikehimtocallyouwhenhecomesback?等他回来后，要不要请他回电？I’llhavehimcallyouback./I’lltellhimtocallyouback.我会叫他回电给您其它Miscellaneous是的，我就是：Speaking.公司行号往来一般用法Yes,it’sme.比较熟的朋友可以这么用打错电话：There’snooneherebythatname.这里没有那个人Youhavethewrongnumber.你打错电话了或YoudialedthewrongnumberI’msorry.Ihavethewrongnumber.对不起，我打错号码了。Ihavedialedthewrongnumber.我拨错号码了听不清楚：Ican’thearyouverywell.电话听不清楚Wouldyoupleaseslowdown?可不可以说慢一点吗？Wouldyoupleasespeakmoreslowly?可以请您说慢一点吗？结束对话：Thankyou,bye.打电话过去的人的谢辞Thankyouforcalling.总机、秘书、同事对来电者的谢辞