拜访客户--企业行动入口网站与客户关系管理方案(PPT 44页)

来自www.cnshu.cn中国最大的资料库下载mySAPMobileWorkplace&CRMSAP企業行動入口網站與客戶關係管理方案SAPTaiwanSAPAG2001,EuropeanSAP-MicrosoftCongress2001(Sesar)2来自www.cnshu.cn中国最大的资料库下载Agenda議程SAPToday,今日的SAP速寫ValuePropositionSAPMobileBusinessPortal&CustomerRelationshipManagementCustomerReferenceSAPAG2001,EuropeanSAP-MicrosoftCongress2001(Sesar)3来自www.cnshu.cn中国最大的资料库下载Agenda議程SAPToday,今日的SAP速寫ValuePropositionSAPMobileBusinessPortal&CustomerRelationshipManagementCustomerReferenceSAPAG2001,EuropeanSAP-MicrosoftCongress2001(Sesar)4来自www.cnshu.cn中国最大的资料库下载SAPTodaySAPAG2000年的收入:62.6億歐元世界第三大獨立軟體供應商企業應用軟體市場的領導者在120多個國家有13,500多家用戶安装了36,000约1,000,000個用户不論公司大小都以用戶爲中心增加客戶滿意度並增強客戶的信心對SAP全球業務的大量投資24,100多名員工(2000年12月)SAPBEATsWALLSTREETEXPECTATION!ThenWINNERofNEW,NEWECONOMY!SAPAG2001,EuropeanSAP-MicrosoftCongress2001(Sesar)5来自www.cnshu.cn中国最大的资料库下载GartnerRanksSAPEIPasNo.1SAPAG2001,EuropeanSAP-MicrosoftCongress2001(Sesar)6来自www.cnshu.cn中国最大的资料库下载SAPToLeadtheEnterprisePortalMarketCREATEACQUIREPARTNERTopTierREACHOUTTOALLPEOPLESHAREDVISION,TECHNOLOGYPEOPLE-CENTRICSOLUTIONSSAPAG2001,EuropeanSAP-MicrosoftCongress2001(Sesar)7来自www.cnshu.cn中国最大的资料库下载SAPCreatesNewCompanySAPPortalsFocusingonEnterprisePortalsandBusinessIntelligence1000customers6millionusers700employeesFirsttomarketwithcompletesolutionVisionMissionBetheleadingglobalcompanydeliveringindividualpeople-centricsolutionsreachingallpeopleCreatesuperiorvalueandacompetitiveadvantagefororganizationsandtheiremployees,partners,andcustomersEmpoweredpeoplecollaborateeffectivelyanywhere,onanytask,atanytime,astheywant.FullyownedsubsidiaryofSAPAGHeadquarters:PaloAltoCEO:ShaiAgassiSAPAG2001,EuropeanSAP-MicrosoftCongress2001(Sesar)8来自www.cnshu.cn中国最大的资料库下载SAPAcquiresTopTierTopTierThought-leadingenterpriseportalcompanyHeadquarteredintheUSPatentedDrag&RelateandunificationplatformSAPandTopTieraperfectfitComplementaryofferingLong-standingpartnershipwithSAPKeytechnologiesalreadyintegralpartofSAPofferingSAPPortalsComprehensiveenterpriseportalplatformIntegratingallmajorapplicationsOpenpartneringstrategyTopTierexhibitsthemostvision…Gartner“SAPAG2001,EuropeanSAP-MicrosoftCongress2001(Sesar)9来自www.cnshu.cn中国最大的资料库下载SAPPartnerswithYahoo!Yahoo!185millionpeopleeachmonthworldwide900millionhitsperday65%businessusersStrongestInternetbrandSAPandYahoo!ShareVisionandMissionFocusonpeople-centricsolutionsPeoplecollaboratemoreeasy&effectivelyReachouttoallbusinessusersSAPandYahoo!OfferOneJointSolutionEnterpriseportalsolutionbyYahoo!andSAPPlatformandcontentSAPPortalsdrivesjointdeliveryAvailableQ2/2001“SAPAG2001,EuropeanSAP-MicrosoftCongress2001(Sesar)10来自www.cnshu.cn中国最大的资料库下载Agenda議程SAPToday,今日的SAP速寫ValuePropositionSAPMobileBusinessPortal&CustomerRelationshipManagementCustomerReferenceSAPAG2001,EuropeanSAP-MicrosoftCongress2001(Sesar)11来自www.cnshu.cn中国最大的资料库下载DifferencemySAPWorkplace&PublicExchanges?MarketplaceEnterprisePortalMarketplaceEnterprisePortalMarketplaceEnterprisePortalVendorsCustomersmySAPWorkplace–E-BusinessPlatformforBilateralCollaborationSuppliersStakeholdersPartnersCustomersm:nrelationshipIntermediary1:nrelationshipCompanyownedCompanySAPAG2001,EuropeanSAP-MicrosoftCongress2001(Sesar)12来自www.cnshu.cn中国最大的资料库下载WheredoEnterprisePortalsGo?IncreasingBusinessValueSimpleWebPresenceCompanyInformationPlatformWebApplication&InformationIntegrationPlatformCollaborativee-BusinessPlatformmySAPWorkplaceEnterprisePortalswillReplacetheDesktopofTodaySAPAG2001,EuropeanSAP-MicrosoftCongress2001(Sesar)13来自www.cnshu.cn中国最大的资料库下载ValueCreationthroughCollaborationCollaborationwithextendedcommunityIncreaseProductivityEmpowertheemployeesEfficientlymanagethesupplychainFasterdecisionsReducetime-to-marketServecustomersbetterByunderstandingandactingontherightissuesWebcontentmanagementBusinessintelligenceUsingacollaborationhubEnterprisePortalEnterprisePartnerEmployeeCustomersSupplierRevenueGenerationCostReductionSAPAG2001,EuropeanSAP-MicrosoftCongress2001(Sesar)14来自www.cnshu.cn中国最大的资料库下载EnterprisePortal:DoublingtheProductivity218%100%EmployeeSalesRepresentativeGeneralManagerAverageTimeDifferencesin%DuringtheLastRunTimespentwithoutenterpriseportalTimesavingduetoenterpriseportalTimespentusingenterpriseportal175%100%238%100%118%75%138%Reference:UniversityofMannheim,Prof.Dr.FranzSteffensSAPAG2001,EuropeanSAP-MicrosoftCongress2001(Sesar)15来自www.cnshu.cn中国最大的资料库下载*Pleasenotethatthecostsarebasedon22312usersworldwideoverathreeyearperiod.ofSAPPortalsenterpriseportalsolutionatSAPpermonthanduserNetsavingsCosts*Savings38€355€317€EnterprisePortalPaysOffWithinit’sFirstMonthExpectedsavingsatSAPexceed95million€peryearSAPAG2001,EuropeanSAP-MicrosoftCongress2001(Sesar)16来自www.cnshu.cn中国最大的资料库下载Agenda議程SAPToday,今日的SAP速寫ValuePropositionSAPMobileBusinessPortal&CustomersRelationshipManagementCustomerReferenceSAPAG2001,EuropeanSAP-MicrosoftCongress2001(Sesar)17来自www.cnshu.cn中国最大的资料库下载mySAP.com电子商务平台mySAP技術mySAP服務SAPMarkets*mySAP工作台*SAPMarkets&CommerceOnejointlydeliverMarketSet™,產業解决方案mySAP财務my