HND商务信息与通讯技术

Information＆CommunicationsTechnologyinBusiness:AnIntroduction(DE3K35)NAME:SCN:CLASS:2ContentsIntroduction.......................................................................................................................................3Section1introducedforfunctionsofmanagement...........................................................................3Section2Threetypesofinformationsystem.....................................................................................4Section3:Twopiecesofcurrentlegislation......................................................................................5Section4Threedatacommunicationsystems...................................................................................7Section5Twobenefitsforeachofthethreedatacommunicationsystems.......................................8Section6Threethreatstosecurityofnetworkedinformation...........................................................9Section7ThreeICTinnovationsintermoftheirrelevancetothecompany...................................10Reference........................................................................................................................................113IntroductionThebodyofthisreportconsistsofsevenpartsthatincludesdifferentmanagementneedsdifferentinformation,threetypesofinformationsystem,twopiecesofcurrentlegislation,threedatacommunicationsystems,twobenefitsforthreedatacommunication,threethreatstosecurityofnetworkedinformation,threeICTinnovationofcompany.Section1introducedforfunctionsofmanagementcoordimtionFigure1functionsofmanagementStrategicmanager:ConnorWebsterisstrategicmanagerofCrownCateringServiceCompany.StrategicmanagerneedsomeinformationtodevelopingCateringServicesCompany.Theinformationincludesaninternalinformationstaffingneeds.Thecompanyshouldmeettheneedsofstaff.Sothatstaffsworkharder.Externalinformationincludesmarkettrends.CompaniesunderstandsthemarkettrendsCommandsCondensedReportsStrategicTacticalOperational4conducivetothedevelopment.CateringServicesCompany’sStrategicManagerthroughtheinformationtoformulatelong-termplanningandsettingobjectivesandpolicy.Thelong-termplanningis3-5yeartarget.CateringServicesCompany.CateringServicesCompanythroughobjectandpolicytodevelopingcompany.TacticalManager:CrownCateringServicesCompanyhasabout20branchesistacticalmanager.Thetacticalmanagerneedsinformationincludesfourkindsofinternalinformationandoneexternalinformation.Fourkindsofinternalinformationincludesproductivity,improveproductivitycanimprovetheefficiencyofthework.Varianceanalysiscanshowdifferencebetweentheplannedandactualproduction.TacticalmanagerneedsCashFlowsandBudget’sinformationtodobudgetarycontrolandmonitoring.Externalinformationincludescurrentmarketdataandopponent’spolicyrelated.Thetacticalmanagerthroughinformationtoobtainingresourcesmonitoringanddevelopingoperationalpoliciesandobjectives.OperationalManager:CrownCateringServicesCompany’ssalesmanagerisoperationalmanager.Operationalmanagersneedsreal-timeandspecificbusinessinformation.Operationalmanagerstoresponsibleforroutineactivitybusinessinformation,monitoringoffrontlinestaff,ensuringeffectiveuseofresources,ratingtostaffofdifferentlevels,monitoremployeeattendancehoursworkedandovertime.Lowlevelsofresponsibilityaffectingindividuals.Section2ThreetypesofinformationsystemDSSOperationalmanagerusingdecisionsupportsystems.DecisionsupportsystemsareinteractivesystemsthatrelyonhardwareandsoftwaretosupportmanagersinthedecisionmakingprocessandahighlyflexibleandinteractiveITsystemthatisdesignedtosupportdecisionmakingwhentheproblemisnotstructured.Connor5Webstercanusethattodomarketsurveyproject.ThebenefitsofDSSforCrownCateringServicesCompanyincludesoptimizationandforecastingworkcompleted,simulatescenariosandforeasytoCrownCateringServicesdevelopmentofcontingencyplansinadvance,understandworkprocesses,preventthepotentialdanger.ESExpertSystemaimedtoduplicatewhatanexpertornumberofexpertswoulddoinagivensituation.Expertsystemissuitablefortacticalmanager.ESsystemcanhelpCrownCateringServicescompanysolvecomplexproblemsandmakedecisions.TheES’sbenefitsincludesputtogetherstructureddata,definedareaandhandscomplexlogic.EISEIS’sdefinitionisanykindofinformationsystemwhichimprovesthefunctionsofanenterprisebusinessprocessesbyintegration.StrategicmanagecanuseEIStoprecisefindinformationinmanyfields.Fieldsincludesmarketing,finance,manufacturingandothers.TheEIS’sbenefitsincludesprovidetheefficiencyofdecisionmakers,timelydecision,improvethetrackinginformationforCrownCateringServices,providetimelyinformation.Section3:TwopiecesofcurrentlegislationTheDateprotectionAct(1998):TheDataProtectionActgovernstheprocessingofinformationrelatingtoindividuals.TheActcoverstheobtaining,holdinganduseordisclosureofinformation.ThisActalsoconcernspersonalinformationheldaboutindividualsandrelatestothefollowing6Dataprocessedusinganelectronicsystem.Informationrecordedaspartofarelevantfilingsystem.TheDataProtectionPrinciples:1.Informationshallbeobtainedandprocessed‘fairlyandlawfully’.2.Informationshall