埃森哲-下一代数据中心运维规划方案

Copyright©2009AccentureAllRightsReserved.2Copyright©2009AccentureAllRightsReserved.Platform&FacilitiesMgt.CMDBIntroductiontotheNGDCv3ServicesStackFocusesonboththeTechnologyandOperationsstackstoprovidea“topdown”ServiceOrientedInfrastructurePhysicalEnvironmentITILbasedframeworkforInfrastructureServicesBSMITSMBusinessServicesITProcessesApplicationMgmtInfrastructureServicesApplicationServicesSecMgmtSecurityServicesPooled&VirtualizedResourcesSharedAggregatedBladedGRIDInfrastructureComponentsServerStorageNetworkSecurityBackup&ArchiveInfrastructureServicesPlatformServicesProvisioningServicesGRIDServicesStorageServicesDR&BCPServicesOperationsMgmtInfraMgmtIntegrationServicesBrokerMiddlewareWebServicesEntServiceBusEAISOABatchNGDCv3ServicesStackClient/ServerBIERP&CRMWeb&PortalITILv3extendstheServiceManagementframeworktoincludeServiceStrategyandServiceLifecyclecomponentsGreenITconsiderationsdrivetheNGDCfacilitiesApplicationCloud:“SoftwareasaService”deliversbusinessservicesfrombeyondthefirewallInfrastructureCloud:“PlatformasaService”providesvirtualizedinfrastructuretotheNGDCfrombeyondthefirewallServiceOrientedInfrastructureVirtualizedResourceServiceAutomatedProcessTechnologyIntegratedTools&DataManagementPaaSServicesCloudGRIDappsSaaSEnablement,integrationandseamlessoperationofInfrastructureasaService.ManagedbyBSMlayerwhichisorientedtobusinessoutcomes.3Copyright©2009AccentureAllRightsReserved.TheNGDCReferenceArchitectureModelSANNASBackupSTORAGEPredictiveOperationsWindowsLinuxUNIXPLATFORMOrchestration&ProvisioningMetering&BillingWorkloadRequestsandProvisioningSharedTechnicalInfrastructureOperationsManagementArchiveRedzoneYellowzoneGreenzoneStorageNetNETWORKNETWORKSystemZRules&RequestsTheServiceCatalogueandPolicyRulesdefinehowbusinessapplicationscanandmustusethetechnicalinfrastructure(e.g.SLA).WorkRequestsarenewrequestsforinfrastructureservices.DCmodelcontainsalogicalviewoftheentiredatacenter.OrchestrationEngineExecuteautomatedworkflowstoassignanddeploytechnicalinfrastructureinresponsetothepolicyrules,workrequestsandrealtimeinputs.Metering&BillingInfrastructureusageandSLAsareprocessedtocreatebills/invoices.PredictiveOperationsInfrastructureusagemetrics,alertsandalarmsareprocessedbythePredictiveOperationsmonitorandchangerequestsreturnedtotheOrchestrationEngineforactionthroughbalancingtherequestswithpolicyrulesfortheITserviceandincomingworkrequests.ITAutomationRequestsInfrastructurecomponentsareassignedtospecificworkrequests.MonitoringOutputsThedeploymentandusagemetrics,alertsandalarmsarecapturedandpassedtothePredictiveOperationsmonitor.BusinessServiceManagement(BSM)ConfigurationManagementDatabase(CMDB)BusinessServiceManagement(BSM)BusinessServiceManagementenables“serviceorientatedinfrastructure”(SOI)andallowsITtobemanagedfromtheperspectiveofthebusiness.ConfigurationManagementDatabase(CMDB)TheCMDBcontainsalloftheITorganization’skeyparts(ConfigurationItems),theirattributesandtheirinter-relationshipsVirtualizationVirtualizationPolicyRulesDCModelRequestsServiceCatalogueDMZsTheArchitectureBlueprintfortheNGDC4Copyright©2009AccentureAllRightsReserved.NGDCSolutionArchitectureBMCMappingSANNASBackupSTORAGEWindowsLinuxUNIXPLATFORMOrchestration&ProvisioningMetering&BillingWorkloadRequestsandProvisioningSharedTechnicalInfrastructureOperationsManagementArchiveSecretRestrictedCommercialUnclassifiedRawInternetNETWORKNETWORKBMCRemedyITServiceRequestMgmtPredictiveOperationsInfrastructureMgmt/TechnicalOperationsITServiceLevelMgmtAvailability/CapacityMgmtServiceDeskITAssetMgmtBusinessServiceMgmtConfigurationManagement/CMDBServiceCatalogPolicyRulesWorkRequestsDCModelBMCServiceLevelManagementAtriumOrchestratorBMCAtriumCMDBBMCRemedyAssetManagementBMCRemedyServiceDeskBMCServiceLevelManagementBMCPerformanceManagerBMCRemedyITServiceManagementSuiteBMCPerformanceAssuranceBladeLogic5Copyright©2009AccentureAllRightsReserved.BMCAnalyticsforBSMBMCServiceLevelManagementBMCDiscoveryforBusinessProcessesBMCRemedyServiceDeskBMCConfigurationManager/BMCAtriumCMDBEnterpriseManagerBMCServiceImpactManagerBMCServiceLevelManagementBMCServiceImpactManagerBMCEventManagerBMCRemedyITServiceManagementSuiteBMCPerformanceAnalyzerBMCRemedyITServiceManagementSuiteBMCProactiveNetAnalyticsBMCPerformanceManagerBMCConfigurationManager/BMCAtriumCMDBEnterpriseManagerBMCPatrolEnterpriseManagerBMCRemedyAssetManagementBMCTopologyDiscoveryBMCPatrolReportingforNetworksBMCPerformanceAnalyzerBMCIdentityDiscoveryBMCBackupandRecoverySolutionforIMSBMCRemedyChangeManagerBMCNGDCFrameworkMapping6Copyright©2009AccentureAllRightsReserved.BMCAnalyticsforBSMBMCServiceLevelManagementBMCDiscoveryforBusinessProcessesBMCRemedyServiceDeskBMCConfigurationManager/BMCAtriumCMDBEnterpriseManagerBMCServiceImpactManagerBMCServiceLevelManagementBMCServiceImpactManagerBMCEventManagerBMCRemedyITServiceManagementSuiteBMCPerformanceAnalyzerBMCRemedyITServiceManagementSuiteBMCProactiveNetAnalyticsBMCPerformanceManagerBMCConfigurationManager/BMCAtriumCMDBEnterpriseManagerBMCPatrolEnterpriseManagerBMCRemedyAssetManage