质量管理体系在IT产品研发项目中的应用初探

111213142526272829Figure2.1Projectqualitymanagementsystemframechart3IT103IT113IT123IT133IT143IT153IT163IT173IT183IT193IT203IT213IT22Figure3.1Projectmatrixorganizationchart3IT233IT243IT253IT26Figure3.2QualityplanningsystemmodelofpowermeterR&Dproject3IT273IT283IT293IT303IT31Figure3.3ProgressiveimprovementapproachchartFigure3.4Evolutionaryimprovementapproachchart3IT323IT333IT3410%50%40%3%5%7%25%25%25%10%Goal:25%50%Figure3.5QualityassurancesystemprocessofpowermeterR&Dproject3IT35Figure3.6Thebasicprocessofprojectqualitycontrol3IT363IT373IT383IT39Figure3.7QualitycontrolofITproductR&Ddesignstage3IT40Figure3.8Taguchiqualitycontrolsystem3IT413IT423IT433IT44Figure3.9V&VqualitycontrolprocessmodelofpowermeterR&Dproject3IT454Z46YNYYNYNYNNFigure4.1QualitymanagementflowchartofZcompany’sproductR&Dproject4Z474Z481.4Z494Z504Z514Z524Z534Z544Z554Z56%100??×4Z574Z58Z559560ITIT“21”616263IABSTRACTIIChina'sITindustryhasdrawngreaterattentionintheworldtoday,whiletheprojectmanagementofITindustryisevenmorethefocus,andthequalitymanagementistoppriority.IndustryexpertsbelievethatimmaturequalitymanagementisanimportantreasonforanumberofdomesticITproductsprojectfailure;atthesametime,ITproductqualityissuewillalsobethekeytothatITcompaniescancontinuetogrowornot.So,strengtheningtheresearchofprojectqualitymanagementintheprocessofITproductdevelopmentisofgreatsignificanceforitbusinessandITindustries.Firstofall,thearticlehascarriedontheoutlinetoqualitymanagement'sbasicconcept,onthisbases,itdescribesthethreestagesofthedevelopmentofqualitymanagement,especiallyinthestageofmoderntotalqualitymanagement.Projectqualitymanagementisaqualitymanagementbranch,soitintroducestheconceptandthecontentofprojectqualitymanagementandnarratesindetailaboutthethreeprimetaskprocessesofprojectqualitymanagementsystem,thequalityplanning,thequalityassurance,andthequalitycontrol,becausewhatthisarticlemainresearchisintheprojectqualitymanagement.Inthenextplace,becausetheITproductR&Dprojectisanemergentindustry,thearticleinvestigatesandanalyzesthatinthepresentITproductR&Dprojectqualitymanagementexistsquestionsandinsufficienciescomebyitscharacteristicandotherfactors,thisinvestigationandanalysisisonthebaseofelaboratingthatITproductR&Dprojectqualitymanagementhassomeindustrycharacteristicssuchashigheffectivenessandhightechnicalnature.Basedonthesequestionsandinsufficiencies,byascienceviewandtheconcreteprocessofdomesticITproductR&Dproject(includinghardwaredesign,softwaredesignaswellastestandsoon),thearticlediscussesthesystemstructuresofthreeprimetaskprocessesofprojectqualitymanagementsystem,thequalityplanning,thequalityassurance,andthequalitycontrol,andseparatelymakestheexampledesigntocarryonthetheorymodelandanalysis.Finally,itprovesthefeasibilityoftheorymodelandtheanalysisofthreeprimetaskprocessesofprojectqualitymanagementsysteminthisarticle,throughanalyzingtheZcorporation’sapplicationmeasureofqualitymanagementsysteminpowermeterR&Dprojectinrecentyears,andregardingtheinvestigationandanalysisofABSTRACTIIIthreeaspectsofqualityplanning,qualityassurance,qualitycontrol,andbasedonachievementofZcorporationwhichhastakenthequalitymanagement(Forexample,40%declineinthequalityofsuchcomplaints).Insummary,thearticleadvancesthreeprocesstheoriesandthemethodsofprojectqualitymanagementsystemapplicationinITproductR&Dproject,InferstheprocessapplicationmodelsandtheanalysisbyapplyingthetheoriesandmethodsinactualITprojectaspowermeter,itsolutesexistencequestionsandinsufficienciesinqualitymanagementofITproductR&Dproject,ofcourse,thistheoriesandthemethodsofprojectqualitymanagementsystemapplicationinITproductR&DprojectandprocessmodelsofqualitymanagementcanbethereferencesignificancetothecongenerITproductR&Dprojectqualitymanagement.Keywords:ITproductR&Dprojectqualitymanagement质量管理体系在IT产品研发项目中的应用初探作者：詹迪霞学位授予单位：上海交通大学本文链接：