面向客户的协同产品设计和产品配送研究

华中科技大学硕士学位论文面向客户的协同产品设计和产品配送研究姓名：甘天圣申请学位级别：硕士专业：机械电子工程指导教师：刘琼;邱浩波20050401ICCDWebQFDWebWebWebWeb,,QFDIIAbstractWiththedevelopmentofinformationscienceandtechnology,producingactivitiesofenterprisearearoundwithcustomersandtrendingtoglobalizationandagilitybasedone-businessplatform.Throughtheplatform,customersco-designandcustomizeproductstheyneed.Forcateringtocustomers’demands,enterprisesshouldenhancethemanagementintwostagesofproductlifecycleproductdesignandproductdistribution.Throughstrengtheningcollaborationwithcustomers,enterprisescouldcarryoutrapidlyproductdesignandarrangeconvenientdistributionaccordingtocustomers’demandsanddistributingabilityofitself.Inthesistheresearchonthecollaborativedesignwithcustomersinproductdesignprocessanddistributionprocessisdetailedintroduced.Inthisarticle,aconceptionnamedcustomercollaborativedesign(CCD)ispresentedaccordingtomasscustomizationmode.It’scontentisaboutthefeatureofenterprisescustomerscollaborativedesignbasedonwebandit’srealization.ItanalyzedhowtoimplementCRMandintroduceQFDintocustomerco-designsystem,andthenchangedthecustomers’demandsinformationintoproductsfamilymodel.Inenterprisecustomercollaborativedesignprocess,acustomercollaborativeproductdesignmodelisbuiltupbasedonchangingsystemandmodulecollocation.ThekeytechnologyofCCDbasedonwebdistributedcollaborativeproductdesignisdeeplyresearched.Basedontheabovedesignframework,aco-designplatformisconstructedandimplemented.ItprovedthatthesetheoriesofCCDareviable.Afterhavingcustomizedproducts,howdistributethemtocustomersquicklyandcheaply?Inthisthesis,atwo-phaseapproach—“clusterfirst-routesecondapproach”ispresented,thishybridalgorithmadopts“cubage-weightbalancealgorithm”todecidevehicleloadingofgoodsfirst,thendesignsanimprovedgeneticalgorithm(IGA)tooptimizevehiclerouting.Thelastpartofthesisistheconclusionofresearchandanticipationofsomefutureworkneeded.Keyword:CustomercollaborativedesignQFDProductfamilydesignFeature-basedmodelingImprovedgeneticalgorithm111.11.1.19732004CB7194051.1.2(MassCustomization)[1,2],[3][4]21.11.131.1.3MCMC1.21.2.1[5][6]123ThomasKvan[5]41.2.21[7]2[8]3M.L.Maher[9]1MutualCollaboration52ExclusiveCollaboration3DictatorCollaboration1.2.3123123[10]Synergetic[11]112212.TotalnnnBkxkxkxxxxHOβ=+++++LL1.112.AdditionalnBxxxHOβ=+L1.2TotalB12,:nxxxL12,:nkkkL:β0β12:nxxxβL6.HO1.1scicecccspc'''collaborativesiecspCccccc=++++1.3independentsieCccc=++1.4ixscicec[12]()()'''AdditionalcspsiesieBcccccccc++++−++(1.5)Websc,Internetccec1.5Web71.2.4Web[13][14]123[15]1WebWebWeb2WebWeb3WebWeb:(1)ActiveXJavaBean,,Web,[16]ActiveX,DFX(DFMDFA)Web,CAD8(2)Java3DJava3DJava,JavaJava3D,[17]PEDWorks,Java3D(3)(VirtualRealityModelingLanguage,VRML),WebVRML,VRML,[18]VRML,VRML,[19]VRCADE1.0[20]3D-Syn[21]VRMLE-Web[22]VRMLWebVRML,,:,(),,,VRML1.391.41web21.5webCCDweb10Web1.2Web1.21122.12.1.1Web[23,24]12345[25]CCD:(CustomerCollaborativeDesignCCD)12WebWebInternetWeb2.1.2Web1:2:Internet3:2.1.313C/S(/)B/S(Browser/Server)C/SB/SC/SB/SC/SB/SC/SB/SWebURL2.1RMIJDBCCorbaWebHTTPRMIJDBCJDBC2.1WebWeb1142[26]31:2:WebWeb3:[27,28,29]4:2.1.412315456CIMS2.22.2.1[30](CRM)1162[31]3CRM[32]1:22.2.2[33]:121734:1.23:;1848:123456782.3QFD2.3.1QFD(QualityFunctionDeployment)[34]19,QFDQFDQFD2.3.2QFDQFD[35]2.2202.2QFD:1()()234//2.3.3QFDJ.R.HauserD.Clausing1988(HouseofQuality)[36]12()3214562.4WebWebWebQFD2233.13.1.1[37]20%7080%2090[38]DanBrahaOdedMaimon[39]AndrewKusiakBranchandBound[40]StephenS.Altus[41]AndrewKusiak[42]V.Krishnan[43]MassProduction23MassCustomization3.1[12]..................3.1170%80%2Pro/Engineer2433.1.2CAD/CAMCAD/CAMCAD/CAMCAD/CAM/122533.1.3:CSCW3.226Webweb1·3.2()DFXDesignforX/[44]27,3.23.2.1:128:1)2)3)2:343.3[45],(Ei,i=1,2,3,....n),(Pi,i=1,2,3,...,),Pi,{Vk},E1.2P12-1P12-2V11V12-11V12-12V12-2P2V2En.1En.2Pn1Pn2-1Pn2-2Vn1Vn21-11Vn2-12Vn2-22E0E1E2EnE1.1P113.3293.2.213.43.43023.33.3.1PDMPDCDPDM1(ProductStructureManagement)312(ProductConfigurationManagement);34PDCDPDM53.3.232DFXDFXCTQDFX:i(L):33i=0,L1i:Xi(i=0,L-1)ij(iM):j=O,M-1ij:Yij(i=0,L-1;j=0,M1)ik(iN):k=0,N-1ik:Zik(i=0,L-1;k=O,N-1)ijk:Vijk(i=O,L-1;j=O,M-1;k=O,N1):111ikiji000((Z))YXLMNijkijkValueV−−−====×××∑∑∑(3.1)3.53.13.23.5343.10.20.250.20.150.21234542341434433.55344243.5443343.65443343.85344133.153.20.20.20.150.150.150.153.623.783.563.373.833.7443213.114/(4+2+3+4+1)=0.29140.2+30.25+40.240.15+30.23.553.62,3.1,Value3.620.2+3.780.2+3.560.15+3.370.15+3.830.15+3.740.153.663.4353.4.1WebCADVRMLVRMLJavaJava3DAPI[46]VRML1VRML[47]VRML3D3DVRML3DVRMLHTML3DVRML3DVRMLVRML(scriptinglanguage)2VRMLVRML4VRML(shape)(geometry)(appearance)(group),(fog)(timesensor)(transform)(switch)(script)(collision)3CADVRML48VRMLCAD,,VRML,,CADCSGBRep.CAD,36,()()()VRMLCADVRMLVRMLCADSTEPIGESCAD3.63.6CADVRMLJavaEAIVRMLJSAI(JavaScriptAuthoringInterface)EAI(ExternalAuthoringInterface)VRML,JSAIVRMLScriptScriptVRMLScriptVRMLEAIVRMLVRMLEAIVRMLSGICosmoPlayer2.1.1VRMLJavaEAInpcosmop211.jar.AppletAppletVRMLAppletVRMLCosmoPlayer2.1.1AppletStartBrowsergetBrowser()VRML,()3.737GroupTransformViewpointInlineUrlscalerotationtranslationPlaneSensorenabledtranslation_ch