一个属于年轻人的洗衣品牌Alaundrybrandfortheyoung.这个时代,这个舞台,这群人…感谢WITHGRATITUDETOTHETIMES,THISSTAGE,ANDTHEPEOPLE…日均单量过1000单日均清洗件数超过10000件未来市场的第一名多洗会成为中国乃至世界最大的家庭服务品牌商1天多洗=300家干洗店Avg.dailyordersexceed1,000.Avg.dailycleaningitemsexceed10,000.FutureNo.1ofthemarket.DUOXIisbecomingthelargestcommunityandfamilyservicesbrandinChina,orevenintheworld.OneDay@DUOXI=300DryCleaners市场分析2014年干洗市场规模约631亿人民币,未来还以每年5%-10%的速度增长。在未来的干洗市场会诞生2-3家数十亿级的互联网企业,必将形成寡头垄断。In2014,themarketscaleofdrycleaningindustryis63.1billionRMB.Futuregrowthrateisexpectedtobe5%to10%perannum.Thedrycleaningindustrywillproduce2to3billion-levelInternetcompaniesinfuturewithanewoligopolyoperationalformat.MARKETANALYSIS服务分解:服务流程高度标准化,72小时完成整个服务周期收到衣服用户下单多洗2小时内响应当日16:00当日20:00当日22:00次日02:00次日04:00次日06:00次日08:00取件打包统一送往多洗中转站分拣分类清洗分拣打标出厂包装送回中转站并派送一包衣服的洗涤之旅ClothesParcel’sJourneytoACleanlyDay.PackageCollectionDUOXIFreightStationSortingCleanbycategory.SortingLabelingPackagingDeliverBacktoUser(fromFreightStation)Day116:00Day120:00Day122:00Day202:00Day204:00Day208:00Day206:00UserPlacedOrderDUOXIrespondswithin2hours.SERVICEPROCESS:Highlystandardizedserviceprocess.72-hourservicecyclefrompackagecollectiontoreturning.商业模式:打掉中间分散环节,中央洗衣工厂集中高效处理订单用户中央清洗工厂连锁便利店合作线上平台和线下入口线下合作门店数量近700家线上合作模式多洗成为线上平台的干洗服务商以及战略合作伙伴自建工厂1家合作洗衣工厂3家洗衣产能平均每天100000件左右BUSINESSPATTERNEfficientorderprocessingatCentralCleaningPlant.Eliminationofredundantprocesses.UserCentralCleaningPlantConvenientChainStoresOn-linePlatforms&Off-linePortalsAmountofOff-lineCooperativeStore:Approx.700On-lineCooperativePattern:DUOXIhasbecamethedrycleaningserviceproviderandstrategicpartneraton-lineplatforms.DUOXIOwnedPlant:1CooperativePlant:3CleaningProductivity:Avg.100,000perday.市场合作:接入线上O2O大平台成为洗衣入口,与线下连锁企业形成共同打造社区服务生态线上线下物流多洗成为美团上门和京东到家等平台的洗衣服务商好邻居便利店(292家)、全时便利店(89家)、顺丰嘿客(148家)达成战略合作,成为其洗衣服务唯一供应商多洗独立开发的物流调度系统已经投入使用,每一个订单状态都能够做到实时跟踪MARKETCOOPERATIONServingasaclothescleaningportalaton-lineplatformsandwithjointcollaborationwithoff-linechainstoresinbuildingthecommunityserviceecosystem.On-lineOff-lineLogisticsDUOXIhasbecometheclothescleaningproviderforMeituan.com,aChineseleadinggroupbuyingwebsite,andJD.com,oneofthelargestB2Con-lineretailersinChina.Strategiccooperationandexclusivelaundrysuppliertooff-linecommunityservicestores:Hi-24ConvenientStore(292stores)FullTimeCVS(89stores)SFHeike(148stores)LogisticsdispatchingsystemindependentlydevelopedbyDUOXIisputintoservice,whichprovideslivestatustrackingtoeachandallorders.优势劣势•依托传统荣昌干洗店,具有强大的线下门店资源,具有渠道、设备和人才等先发优势•2014年完成腾讯、经纬和SIG数千万美元的融资,资金实力雄厚•线下百家传统干洗店和加盟商已形成传统利益格局,转型纯互联网模式面临一定阻力•地推成本高,价格与多洗相比没有竞争力•整合传统一线洗衣品牌加盟商作为自己的供应商,走轻模式的路线,比较灵活•获得红杉千万美元级融资,资金实力雄厚•策略未根据地区特点及时调整,如针对北京市场反应一直不佳•过度补贴导致忽略用户真实需求•获取用户成本低,同时具有价格优势(比竞争对手每包便宜20元)但服务品质没有下降•目前自身已经可以盈亏平衡,与顺丰嘿客店战略合作,扩大市场半径,单个商业模式已经跑通•覆盖用户整体比较垂直,需要更有效地对用户推广和运维•供应链方面产能若进一步提高需要大量整合中央洗衣工厂,在资金方面暂时没有优势竞争格局和策略:多方混战但格局未定,多洗有望成为中国第一多洗AdvantagesDisadvantages•RelyingontraditionalRongchangdry-cleaningstores,e-Washingisrichinoff-linestoreresourcesandfirst-strikeadvantagesinchannels,equipment,andprofessional.•SolidfinancialstrengthwithtensofmillionsoffinancingfromTencent,MatrixPartnersChina,andSIGin2014.•Withhundredsofoff-linetraditionalandfranchisestores,e-WashinghasformedafixedinterestpatternwhichhindersitsbusinesstransitiontoanInternetpattern.•Highcostinoff-linepromotionalactivitiesweakensitscompetitivestrengthwithDUOXI.•Integrationoftraditionalfirst-linelaundrybrandsenables24Tidy’sflexibility.•SolidfinancialstrengthwithtensofmillionsoffinancingfromSequoiaCapital.•Marketingstrategyisnotadjustedintimewithregionalcharacteristics.ForinstanceitsunderperformanceatBeijingmarket.•Exceededallowanceleavesusersactualrequirementoutofconsideration.•Lowcostinuseraccumulationwhileprovidinghigh-qualityserviceswithpriceadvantage.(A20yuanperparcellowerthanitscompetitorsinprice.)•Clear,breakevenindividualbusinesspatternwithexpandingmarketshareincooperationwithSFHeike.•Relativelyverticaluserdistributionrequiresmoreeffectivemarketingandoperation.•Productionincreaseinsupplychainrequireslargeintegrationofcentralcleaningplants,wherethere’satemporarycapitalshortageCOMPETITIONSITUATIONANDSTRATEGYTheoverallmarketsituationisunshaped.DUOXIispromisingtotopthemarketinChina.多洗团队:年轻的团队更懂年轻人的市场,连续创业者更加理解商业的本质袁则先生有五年电商经验,在创办多洗之前,他曾在香港更新集团旗下的北京意生锦绣科技有限公司担任电子商务部运营总监,其参与收购了环保洗护产品Renew品牌的收购,并建立了线上和线下的销售渠道。CEO袁则郭先生拥有六年工作经验,创办多洗前,他曾有过一段公益服务经理,并主导发起了长江科技扶贫基金会的凤凰公益计划,他曾在中国传媒大学负责商务、招生相关工作,郭先生的职业生涯开始于昆明一家房地产公司。COO郭增光CTO李华卿供应链总监朱良胜李华卿先生拥有多个大数据并发项目管理经验,他曾独立开发完成歌华智能引擎项目,并曾在加意网担任前端工程师,李先生毕业于北京科技大学信息安全专业。朱良胜先生拥有近十年洗衣行业经验,他曾供职的洗衣品牌包括百福莱(E洗网)、尤尼洗衣等,他是北京商联会洗染专业协会高级技师,北京人力职业中心高级洗衣师。OURTEAMYoungerstaffsharesmorecommonexperienceinamarketoftheyoung.Experiencedentrepreneurs’insightandperceptiontothenatureofbusiness.ZeYuan(CEO)ZengguangGuo(COO)HuaqingLi(CTO)LiangshengZhu(SupplyChainDirector)GraduatedfromUniversityofScience&TechnologyBeijingmajoringinInformationSecurity,Mr.Liisexperiencedinprojectmanagementatmultiplebigdatasimulationprojects.HeonceindependentlydevelopedtheintelligentengineprojectofGehuaCable.Healsoworkeda