外贸函电Unit4 Enquiries and Replies

EnquiriesStatusEnquiriesInformationEnquiredFinancialpositionCreditReputationcharacterBusinessmethodsInformationsourceBusinessfriendsEnquiryagencyBanksGeneralInquirygeneralideaofthebusinessscopequotationsCataloguespricelistsSamplessamplebooksEnquiries&RepliesthenameofgoodsqualityquantitytermsofpricetermsofpaymenttimeofshipmentpackingmethodsSizeoftheorderSpecificinquiry(quotation)1.sourceoftheinformation+self-introduction2.purposeofwritingtheletter.--whatyouwant--description/specificationofthegoodsrequired--willingnesstoenterintobusinessrelations3.expectationforanearlyreply.Structureofaletterofinquiry:Eg.GeneralEnquiryWeareinterestedinyourproductsandshallbepleasedtohaveacataloguewithapricelist.Weshallappreciateitverymuchifyouwillsendusacopyofthepricelistofyournewproducts.Weshouldbeobligedifyouwouldkindlysendussomesamplesforourinspection.Eg.SpecificEnquiryOurNewYorkbranchhasaskedusforaquotationfor5,000electricfanstobesoldinMiddleandSouthAmericancountries.Wewouldliketoknowwhatquantitiesyoucoulddeliveratregularintervals.Pleasequoteusyourlowestprice.Pleaseletushavefulldetailsofyourproducts,quotingyourbesttermsCIFLosAngeles.Practice我们一个客户欲购买中国红茶，请向我方报你方最优价TheMainContentofRepliestoInquiryLetters1)Acknowledgingreceiptoftheinquiryletter2)Givinganswertothespecificinquiriesorinstructingwheretofindtheneededinformation3)Givingreasonableexplanationifrefusingtogiveananswertotheinquiry4)Drawreader’sattentiontootherproducts5)MakingcourteousremarksaboutkeepinggoodrelationshipUsefulExpressionsforReplyStep1Givingthanksandacknowledging1）ThankyouforyourinquiryofJune5forourWordProcessorAW100.2)YourinquiryofSeptember20regardingtheabovesubjecthasbeenreceived.3）WehavereceivedyourinquirydatedAugust15,2007.4）WeacknowledgeyourletterofJune15.5)WearehappytoreceiveyourletterofOctober30requestingacatalogueofourproducts.6)Inreplyto／Inresponseto／Inanswerto／Withrespectto／Withreferencetoyourinquiryaboutourpencils,wearesendingyouthesamplesyourequestedunderseparatecover.Step2Sendpricelist,catalogueandsamples1)Asrequested,todaywehavesentyou2copiesofourlatestcataloguebyseparateairmail.2)TwocopiesofourestimateyourequiredinyourletterofMarch10willbesent(to)youinafewdays.3)Enclosedpleasefindourlatestbrochureinduplicate.Step3Expresshopeforfurthercooperation1)Wethankyouforyourinterestinourproductsandwaitforyourearlyreply.2)Wehopethatyouwillfindourpricesreasonableandlookforwardtoyourtrialorder.3)Ifwecanbeofanyfurtherhelp,pleasefeelfreetoletusknow.4)Anorderyoumightgiveuswillreceiveourcarefulattention.ThankyouforyourenquirydatedJuly16th,askingforquotationforTypeAcoats.Enclosedpleasefindourillustratedcataloguesandprice-listgivingdetailsofCIFVancouverpricesOnregularpurchasesofquantitiesofnotlessthan300ofindividualitems,wewouldallowatradediscountof3%WeareinapositiontosupplyyoufromourwideselectionofshirtsandblouseswhichwemakeforallagegroupsAnyordersyoumayplacewithuswillhaveourpromptattention.Eg.ASampleReplyletterWords&Expressionsinquiry(enquiry)make/send/give/faxsb.aninquiryforinquirev.inquirefor/aboutsth.ThankyouforyourletterofSeptember1inquiringfor3,000m/tsNortheastRice.Theladies’pajamasyouareinquiringforarenowoutofstock.Weareinquiringaboutthesupplyofsugarandcoffee.quotev.quotesb.apricefor(or:on)sth.WequotedthisarticleatUS$278percase.WouldyoupleasequoteusyourbestpriceFOBDalianfor1,000piecesofleatherjacket.marketn.市场，行市cometothemarket上市findamarketagood(poor)marketinthemarketfor要购买anadvancingmarket市场上涨aflourishingmarketastrongmarketmarketv.推销marketableadj.适销对路的Thegoodsarenotmarketableinourareaatthepriceyouquoted.ordern.place/make/sendanorderforsth.Ifyourpriceisinline,wewillsendyouanorderfor1,000sets.如果你方价格与市价相符，我方将订购1000台Pleaseseetoitthattheorderisshippedwithinthestipulatedtime.Orderv.Ifyouallowus5%discount,wewillorder5,000dozen.Canyousupplythegoodsfromstockifweordernow?discountn.quantitydiscount(largeorder)cashdiscount(paymentbycash)allow/give/make/grant)…%discountoff(on)thepricesofgoodsTheymake20%discountforcashpayment.Theproductsaresellingatadiscountof10%.competitivecompetitivepricecompetitivepower/---nesscompetevi.competitionn.competitorn.商务英语写作UnitThreeEnquiriesOnemaywritean_____ifheorshewantstobuygoodsfromaseller.Please_____yourlowestpriceCIFSingapore.Usuallywegive_____forlargeorders.Ifthepriceissatisfactorywewouldexpectto_____.Thepriceweofferisrather_____comparedwithourcompetitors.EnquiryDearSirs,Weareinthemarketforplasticshowercurtainsprintedwithaflowerpatternwithmatchingwindowdrapes(窗帘纸).Whatpricecouldyouquoteusontwodozensets?Pleaseletusknowbyphoneorfaxwithinthenexttwodays.Yourssincerely,ReplyDearMr.Sutton,ThisisinconfirmationofthefaxyousentusDecember27.OurpricefortwodozenpairsofplasticshowerCurtainswithmatchingdrapeswouldbe$45.00.Shallweholdthemforyourorder?Yourssincerely,SpecificEnquiry•DearSirs,•OurbranchinCairohasaskedusforaquotationfor1,000unitsofbicyclestobesoldinAfricancountries.•Pleaseletusknowwhatquantitiesyouareabletodeliveratregularintervals,quotingyourbesttermsCIFCairo.•Weshalltakeouttheexportformalities,butwouldaskyoutoshipthegoo