LPA(逐层过程审查)

Copywrite@2005byDaimlerChrysler1LayeredProcessAudit(LPA)逐层工艺审查(LPA)SQAP供应商质量保证程序Copywrite@2005byDaimlerChrysler2SupplierInterface–LPA’swillbeMandatory供应商接口-逐层工艺审查是被强制性的ISO/TS16949DaimlerChryslerCustomerSpecificRequirements戴姆勒-克莱斯勒用户特别要求NewsectionunderInternalAudits正对新章节进行内部审查Effective7/01/04forPowertrain&ComponentPlantssuppliers;对传动系及其零部件的供应商于7/01/04日开始执行；1/1/05forallremainingsuppliers对所有其余的供应商于1/1/05年开始执行PostedonAIAG,IAOB,andQMSwebsites在AIAG，IAOB，和QMS网站上发布Lettermailedtoallsuppliers信函已经发给了所有的供应商DaimlerChryslerCorporationPeterM.RosenfeldExecutiveVicePresidentProcurement&SupplyAugust6,2004ALayeredProcessAudit(LPA)isaqualityimprovementbusinesssysteminvolvingmultiplelayersofmanagement.Itconsistsofregularlyscheduledreviewsofallelementsinamanufacturing/assemblyprocesstoensurethat:equipmentisbeingproperlymaintained;errorproofingisworking,and;propercraftsmanshipand/orbuildtechniques,fromstandardizedworkinstructions,arebeingfollowed.UtilizationofLPAwillresultinmoredisciplinedprocessesandimproveoverallquality.MostChryslerGroupPowertrainfacilitiesarealreadyusingLPA.IamwritingtoyoubecauseIamaskingthatallsuppliermanufacturingfacilitiesprovidingpartstooneormoreofChryslerGroup'sPowertrainplantsdeployLPA.Withinthenextfewweeks,yourplantandqualitymanagerswillbereceivingcorrespondencewhichwillprovideadditionalinformationaboutLPAtraining.ThecourseworkwillbeconductedattheDaimlerChryslerTechnologyCenterduringthenextSupplierTrainingWeekscheduledforMay10through14.Thistrainingwillfulfillyourcompany'strainingrequirementsand,moreimportantly,willassistyouinimmediatelyimplementingthisprocedurewithinyourfacility.Atthesametime,theChryslerGroupwillbemovingtomakeLPAamandateforsupplierstoitspowertrainplantsinthethirdquarterof2004.TheChryslerGroupisintheprocessoffinalizingimplementationofLPAinallofitspowertrainplants.Ithasprovedtobeavaluabletooltoimprovefirst-timethroughcapabilitywhichensuresqualitytothecustomer.TheLayeredProcessAuditisasystemtoensurethatwebuildthebestqualityproducttogether.Iappreciateyourcompany's,andyourpersonal,supportonthismatter.Sincerely,SQAPCopywrite@2005byDaimlerChrysler3WhatAreLayeredProcessAudits?什么是逐层过程审查?TherearetwoTypesofLayeredProcessAudits:有两种逐层过程审查:ProcessControlAudits过程控制审核Error&MistakeProofingVerificationAudits防错防误验证审核LayeredProcessAudits(LPA)areasystemofauditsperformedbymultiplelevelsofmanagement.Keyprocesscharacteristicsareauditedfrequentlytoverifyprocessconformance.逐层过程审查(LPA)是由多个管理层进行的系统审查。对关键程序特征进行经常性的审核来确认过程性能。ThepurposeofLayeredProcessAuditsistoensurecontinuousconformancetherebyimprovingprocessstabilityandfirst-timethroughcapability.逐层过程审查的目的是确保连续性能，从而改善过程稳定和一次通过率。SQAPCopywrite@2005byDaimlerChrysler4WhatisaLayeredProcessAudit(LPA)?什么是逐层过程审查（LPA）？LPA’sassurethatdefinedmethodsandworkinstructionsareutilized,problemsolvingsolutionsareheldinplace,andallprocessissuesareidentifiedandquicklycorrected.逐层过程审查确保被选择的方法和工作指令被运用，确保问题解决方案在使用中，所有工艺问题都被确定并被迅速更正。LPAisanongoingsystemofprocesschecksthatverifypropermethods,settings,operatorcraftsmanship,errorproofingdevicesandotherinputsareinplacetoensureadefectfreeproduct.逐层过程审查是一项持续的工艺检验系统，用来验证正确的方法、设置、操作员技能、防错措施和其他确保避免次品产生的办法。SQAPCopywrite@2005byDaimlerChrysler5WhoPerformsLayeredProcessAudits?谁执行逐层过程审查？AnybodycanperformaLayeredProcessAudit.任何人都能够执行逐层过程审查。Manufacturingmanagementmustowntheprocessandperformaudits.制造管理部门必须拥有此程序并执行审查。Allmanagers,regardlessoffunction,canbeauditors.所有经理，无论他的职责是什么，都可以作为审查员。Eachmanagementlevelshouldperformaudits.每个管理层都应该执行审查。ProcessControlAuditsshallbeperformedoncepershiftbysupervisors.Plantmanagementshallperformtheauditonceperweek.过程控制审查应该在每班生产时由车间主管进行一次审查。工厂管理应该在每周执行一次审查。Error&MistakeProofingVerificationauditsshallbeconductedoncepershift.OnlyqualifiedemployeesshallperformError&MistakeProofVerificationAudits.Set-up,maintenanceorqualityauditorsareusuallyqualified.防错防误确认审查应该在每班生产执行一次。仅仅应该由具备资格的人员进行防错防误确认审查。建立、维护或质量审查员通常是具备资格的人员。SQAPCopywrite@2005byDaimlerChrysler6CostofNon-ConformancesatVariousPointsDefectfoundat:TheNextEndofFinalEndUser’sSourceProcessLineInspectionHand*Veryminor*Scrap*Repair*SignificantRework*3rdPartyContainment*MinorDelay*Containment*AdditionalOperations*PremiumFreight*Rework*Overtime*Administrativecosts*Reschedule*Delayindelivery*WarrantyCostsofWork*Addedinspection*Reputation*Lostmarketshare*LostbusinessNote:Takenfrom“LayeredProcessAudits”,TheLuminousGroup,LLCEarlyDetection/PreventionSQAPCopywrite@2005byDaimlerChrysler7在各阶段发生的不符造成的成本在下面阶段发现的缺陷:货源下个流程线末尾最终检验最终用户的手里*非常小*划伤*修理*大的返工*第三方的遏制*短时间延时*遏制*额外操作*昂贵的运输成本*返工*加班*管理成本*重订工作计划*延时发货*质量保证成本*增加检验次数*声誉*失去市场占有率*失去业务Note:Takenfrom“LayeredProcessAudits”,TheLuminousGroup,LLC早期检测/预防SQAPCopywrite@2005byDaimlerChrysler8LPABenefits逐层工艺审查的优点•Safetyregulations安全法规Reinforces加强Facilitates简化•Operatortraining操作员培训•Management/operatorinterface管理/操作员界面•Firsttimethroughcapability一次通过率•Morale士气Improves提高•Buildvariationbasedonworkstandardization因为工作的标准化而产生的多样性•End-of-lineinspection线尾检验•Partdefects零件缺陷Reduces减少SQAPCopywrite@2005byDaimlerChrysler9LPASuccessatKokomoTransmissionPlant逐层过程审查在