第二篇表格篇SupportingTechnologyToolsandSoftwareTheTechnology5EPMCapabilitiesResourceManagementDesktopTools&ApplicationsProjectManagementDesktopTools&ApplicationsPortfolioManagementTools&ApplicationsBudget&CostTrackingTools&ApplicationsProjectReporting&AnalysisTools&ApplicationsHowyourpeople,processes&organizationworksEPMProjectManagementResourceManagementProjectPortfolioManagementBudgeting&CostTrackingReporting&AnalysisIncreasingProjectMaturityandSophisticationAdHoc(Initial)•Milestonesandissuesdefineddifferentlyforeachproject•Weakscopedefinition•Statusreportswithnobaseline15Optimized(Sustained)•Strategicalignmentofallkeyprojectswithcompanyobjectives•FormalPMlifecycle,careerpath,certification&bestpractices•Measurablevaluefromenterpriseportfoliomanagement(customers,suppliers&partnerships)Organized(Defined)•Planscreateddowntoactivitylevelwithbaselinesandtracking•Roll-upreporting•Resourcemanagementattheprojectlevel•Crossprojectdependenciesmanaged•Changemanagementimplemented•Getgatewayprocessesdefinedandused3Planned(Repeatable)•Gatewayprocess•Milestonemanagement•Basicdocumentvisibilityandcontrol•Structuredreporting•Issuemanagement2Integrated(Managed)•Managingmultipleprojectsacrossoneormorebusinessunits•Projectsdrivenbybusinessobjectives;beginintegratingPMtoolsandbusiness/ITrequirements•Improveriskresponse&managinga“portfolio”ofprojects4RiskProjectComplexityPMCapabilityEPMExpectationProjectManagementMaturityModel(PMMM)TechnologyMicrosoftOfficeEPMArchitectureEasilyCreateEnterpriseProjectPlansTeamParticipationCentrallyStoreProject,Resources,andReportingProjectDocuments,Issues,Risks,andTasksLOBSystemsGetMorefromYourITInvestmentsMoreProductiveUsers•TakingaStagedApproachProofofConceptLimitedProductionPilotMulti-departmentRolloutEnterpriseRolloutDeploymentPlanningLegacyAppWorkflowEngineSiebelSAPMS-CRMArchitectureOverviewInformationBridgeBack-endServicesClientOfficeApplicationSmartTagSmartDocTaskPaneManagerHostRendererIBF-UIIBFEngineMetadataCacheMetadataDesignerMetadataWebServiceMetadataCompliantServiceAdapterCompliantServiceAdapterCompliantService(Native)BizTalkEAIExistingWebServiceXMLInstanceDataMetadataMetadataView2RelationshipServiceOp1UIOp1ServiceOp1UIOp1ServiceOp1UIOp1WebServices.netAssemblyHTMLWinformActionsRef3Ref1Ref2Action1Action3Action2View1EntityNamespaceRef4View3EntityEntityEntityNamespaceDevelopedasaVisualStudioAdd-InCompleteUItomodelandcreateIBFmetadataPublishesIBFmetadatatoMetadataServiceReadsmetadatafromIBFcompliantwebservice,orIBFcompliantXMLfileUsesIBFenginetovalidatetestmetadatapriortopublishingWizardstocreatenewmetadataartifactsCreateProjectsandScopesCreateActions=f(operations,transforms)AssociateoperationstoGroupsCreateRelationshipsbetweenViewsMetadataServiceDeveloperMetadataMDdesignergrabsIBFcompliantxmlfilefromWebservice12PublishtoMetadataService3CustomoperationstoWinforms/XSLbindingsTools–SolutionMetadataInformationBridgeMetadataWebservicesarehostedononeormoreseparateserversMDSRead/WriteWebServiceAuthorizationManagerSQL2000ServerWebServerClientframeworkcanbedeployedbySMSorUserruninstallWebServiceClientServicerequirementsare:WindowsServer2003SQL2000SP3a.NETFramework1.1SiteServerClientrequirementsare:.NETFramework1.1Office2003Windows2000+Deployment–ConfigurationsHelpWorddoesn’twork!PleasetellmethenatureofyourproblemAutomatedSupportWehavealiveone!MarySupportBOTSupportProfessionalLCServerInvite/ACKIMMediaChannelReferralMediaChannelLet’stalkaboutyourproblemCurrentObjectModelSessionObjectIRTCClientIRTCClientProvisioningIRTCClientPresenceIRTCSessionIRTCParticipantIRTCBuddyIRTCWatcherRTCClientObjectParticipantObjectBuddyObjectWatcherObjectIRTCxxxEventEventObjectMicrosoftWebSharedServicesfarmSharedServicesIndexingStrategyDublinportalfarmTeamsitefarmRedmondportalfarmTeamsitefarmOthercontentsourcesFilesharesDatabasesOtherportalsPublicfoldersTeamsitefarmChofuportalfarmTeamsites(~50,000)Division/groupportals(~250)Enterpriseintranetportal(1)SearchRangesTeamsitefront-end1Teamsitefront-end2Portalfront-end3Portalfront-end4Index/jobserver2Indexserver1Searchserver2Searchserver1MSWebfront-end1MSWebfront-end2SQLServer(passive)SQLServer(active)SANSQLServer(active)SQLServer(active)SQLServer(passive)TeamSiteFarmDivisionandGroupPortalFarmRedmondCentralSharedServicesFarmSANRedmondDataCenter4.MediumServerFarm–ClusteredSQLServerClusterBackwardCompatibleDocumentLibrary(optional)IJJob/IndexServerSWFEandSearchSWFEandSearch•“MinimalHighAvailability”serverfarm5.LargeServerFarm–ClusteredSQLServerClusterWebFrontEndWebFrontEndWebFrontEndSSearchServerSSearchServerIIndexServerIJJob/IndexServerCollaborationTeamSitesMySitePersonalSitesBackwardCompatibleDocumentLibrary(optional)6a.MultiplePortalsInMultipleServerFarmsIJJob/IndexServerSWFEandSearchSWFEandSearchSQLServer(unclustered)IJJob/IndexServerSWFEandSearchSWFEandSearchSQLServer(unclustered)IJJob/IndexServerSWFEandSearchSWFEandSearchMySitePersonalSitesCollaborationTeamSitesSSearchServerSSearchServerSQLServerClusterInter-FarmSharedServicesProviderandconsumermodelIJJob/IndexServerSWF