ICT-outcome1-(2)

Q1.Analysethekindsofinfo·ICTwereestablishedin1919,thecompanyhasanetworkof30branchesthatarebasedthroughoutthecentralbeltofScotlandfromGlasgowtoEdinburgh.ICThasofferedarangeofproductsinthefinancialmarket.Thecompanyoffersarangeofcurrentaccounts,savingsaccountsandmortgageproducts.·Theformforresourceofinformation:Data-process-infoS·Internal:primaryandsecondary:informalandformalTExternal:primaryandsecondary:informalandformalO·见右图，·strategicmanagementneedconsiderthatwhichisusedincorporationlevel.TacticalmanagementneedconsiderthatwhichisusedinSBUlevel.Operationalmanagementneedconsiderthatwhichisusedinfunctionaldepartmentlevel.Q2.三个部分分开说.Thecompanyincludesfivelevels:Mr.Fisher,teammanager,branchmanager,seniormanager,staff.ThestrategicmanagementisMr.Fisher,thetacticalmanagementcontainsteammanagerandbranchmanager,theoperationalmanagementcontainsseniormanagerandstaff.Strategy:1.Thescaleofinformationissowideandspecific.2.Theexternalinformationisthemaininformationthatthestrategicmanagementneed.Forexample,policyandPEST.3.theymustputmoreemphasisonconsideringthedevelopingtrendinfuture.Tactical:1.theinformationtheyneedarebothpertinence,forexample,HRfiguresandsalesfigureortheinformationarehaveaobjectivethatmustaroundtheobjectivethatstrategicmanagersset.2.theinformationtheyneedareinternalinformationmainlyandtheexternalinformationaresecondly.Forexample,SCA,benefitofsubordinate.3.itcanhelptomonitorthestaffthatfollowtheobjectiveandaccomplishthetarget.4.usethistheamountofinformationtoevaluatetheobjectiveandaccomplishthetest.Operational:1.theyareresponsibleforday-to-daywork,oneyearormonthly.2.thescaleofinformationtheyneedarenarrow.Forexample,jobroleorregulation.3.buttheyalsoneedmoreinformationthatareexternal,inordertododailywork.Theinformationisaccurateandspecific,italsorequiresdescribingthenatureofinformation,therelevant,complete,timely,accuratemustcontainaswell.Thedifferentthreekindsofmanagement:strategic,tacticalandoperationalarebothhavetheirowncharactersformanagetheirbusinessthattheyneedtohandle.Theyareveryfocustodealwiththeirownwork.Q3.·ICTwereestablishedin1919.Thecompanyhasanetworkof30branchesthatarebasedthroughoutthecentralbeltofScotlandfromGlasgowtoEdinburgh.ICThasofferedarangeofproductsinthefinancialmarkets.Thecompanyoffersarangeofcurrentaccounts,savingaccountsandmortgageproducts.ICTrealizethatitisimportanttogetresearchresultquicklysothatitcaninfluencethewayinwhichmembersofstaff,seniormanager,branchesmanagerandteammanager.·Becausetheyhave30branches,sotheirscalarchainissolong,managementlayerislongaswell.Themanagementdownwardistotransfertheorder,upwardistofeedbacktothehigherlayer.Ifthescalarchainistoolong,mustmakeabigeffectonthespeedandaccurate.Onepartofthescalarchainmakesamistakethatcaninfluenceeffectiveandefficientofthewholechain.Theresultmustbedifferencefromtheexpectedobjective.·ifyouwanttoensurethatinformationcanspreadeffective,thekeystepistoguaranteethefluencyofinformation.图：Sender-encoding-media-decoding-receiver.Theefficientworkcandoisstrengthentheworkofmanaginginformationandkeepinguptodateofinformation.Q4.Thecompanyinfluencefromthelegislation·ICTwereestablishedin1919,theyhaveofferedarangeofproductsinthefinancialmarket.Thecompanyoffersarangeofcurrentaccounts,savingaccountsandmortgageproducts.Sotheyrequireresearchingmoreinformationaboutcustomer.·DataProtectionAct1998settolimitthecompanythattheprotectionofcustomerinformation.TheeightDataProtectionPrincipleare:·informationshallbeobtainedandprocessed‘fairlyandlawful’·informationshallonlybeheldforoneormorespecificandlawfulproposes·companiesshouldnotholdinformationthataexcessiveorisnotrelevanttothepurposethecompanyhasregisteredundertheAct·informationheldonindividualsshouldbeaccurateanduptodate·informationshouldnotbeheldforlongerthannecessary·individualhavetherighttoseethedataheldaboutthemandhavecorrectionsmadeifneedbe·companiesmusttakeadequatesecuritymeasurestopreventunauthorizedaccess·datamustnotbetransferredtocountriesoutsidetheEuropeUnionthatprovidesinadequateprotection·theActalsorestrictstheprocessingofsensitiveinformationasdetailedbelow:·racialorethnicoriginofdatasubjects·politicalviews·religiousbeliefsorothersimilartypeofbeliefs·sexualinformation·thespecificinfluencetothelegislation.·Whenthecompanycollecttheinformationofcustomer,theinformationmustrelevanttotheirservicescale,forexample,themortgageaccountsmustregisterthepersonalaccount.·ifthecompanydonotfollowtheeightAct,thatwillfacethecrackdownonthelegislationineconomic.·theperiodoflegislationcollection,duetomustfollowthelegalprocedure,thatistosay,thecompanywillcostmoretimeandmoney.·toensurelegalcollectionofcustomerinformation,boththeoldstaffandnewrecruitmentmusthaveabettertrainingforlegalcollection.·theprocedureforprocessandsavecustomerinformationthatmustfullyfollowthelegislation,astheaccurateactioncanmakeagoodreputation.Viceversa.·thewaythatcompanyprotectthecustomerinformationisnotonlyshowingtheattitudethatisresponsibleforcustomer,butalsoacttheprotectiontothecompany.总结thecompanymustfollowthelegislation.Particulartheei