优质护理服务-让护士回归病房-中英结合ppt

Qualitycaredemonstrationproject优质护理服务示范工程Letthenurseregressionward让护士回归病房QualitycareVSFunctionalnursingservices优质护理服务VS功能制护理服务TheshanghaiHealthBurean（上海市卫生局）Basicnursingservices（基础护理服务）Professionaltechnicalservices（专业技术服务）Communication（沟通交流）closetopatients（贴近患者）closetoclinical（贴近临床）closetothecommunity（贴近社区）Letthenursebackward（让护士回归病房）QualitycareVSFunctionalnursingservices优质护理服务VS功能制护理服务那么究竟什么是优质护理服务Sowhatisthe“qualityofnursingservice”这和以往的护士提供的功能制服务有什么区别？what'sthedifferencetopreviousnursesprovidefunctionalservice?Functionalnursing功能制护理Didnottakethepatientasthecenter没有以病人为中心PerformDoctor‘sorderspassive被动执行医嘱Attendtoeachone‘sownduties各司其职，Injections打针、medicine发药、temperature量体温、writedocuments写文书assemblyline流水线Littletimetostaythenear-patient很少有时间在病人身边停留Arelackoftheemotionalcommunication缺少情感交流Qualitycare优质护理patient-centered以病人为中心Initiative主动Executiveordersonlypartofnursingwork执行医嘱只是护理工作的一部分previousnursesandpatientsarerarelytaketheinitiativetochat以前护士很少主动和病人聊天Buildupthenurseandpatientscommunicationbridge现在架起护患沟通的桥梁Mobilenursingstation流动护士台Aninvestigationshowsthat一项调查显示Upanddown来回medicalequipment医疗器械alcoholcotton酒精棉thermometer体温表neededcanbetakenatanytime需要时可以随时取用reducingthenumbertowardsandnursingstation减少往返病房和护士台的次数Thecooperateofotherdepartment医院其他部门的配合Reducethenurse'snon-careworking减少护士的非护理工作Logisticdepartment后勤部门Onlineapplication网上申领Providewanddeliveryservice送货上门服务Moretimeandenergytopatients更多的时间和精力留给患者ThechangeofOurhospitalforhighqualitynursing我院为“优质护理”做的改变Changethetraditionalschedulingmodel改变传统排班模式reducethefrequencyofshiftrelief减少交接班频率Contactwithrelativelyfixednurses接触到相对固定的护士减少交接班频度接触到相对固定的护士护士长责任护士责任护士责任护士7-89-1011-12护士长责任护士责任护士责任护士1-23-45-6ChangethegroupResponsibilitysystem改变小组包干制implementedaflatResponsibilitysystem实行扁平化包干制Everyoneavailabletopatients人人包干病人小组长责任护士责任护士病房1-6病房7-12低年资护士低年资护士ThechangeofOurhospitalforhighqualitynursing我院为“优质护理”做的改变lessaccompanynursing少陪护noaccompanynursing无陪护lookafterwithoutcare陪而不护summary总结