1酒店常用英语汇总EnglishforFrontOfficeDept.前厅部常用英语1、Goodmorning/Goodafternoon/Goodevening!早上好/下午好/晚上好!2、WelcometoRaviShingerInternationalHotel下午好!欢迎光临诺威香卡国际酒店。3、HowmayIhelpyou?请问有什么可以帮到您?4、MayIknowyourname,please?请问贵姓?5、Doyouhaveareservationwithus?请问您预订了房间了吗?6、I’llcheckourroomavailability我来查一下是否有空房间。7、Justamoment,Please请稍等8、I'msorry.Wehavenorecordofabookinginyourname.对不起,我们没有以您的名义预订的房间记录。9、Wehavestandardrooms,singlerooms,Gardensuiteandpresidentialsuite.我们有标间、单人间、花园套房及总统套房。10、Howlongdoyouplantostay?请问您预计住几天?11、MayIseeyourpassport?我能看一下您的护照吗?12、YourroomchargeforonenightisRMB***,sir/madam.先生/女士,您一晚的房费是***元13、Theroomchargeisincludetwobreakfast.房价包含两份早餐。14、pleasepayRMB300asdeposit请支付300元作为押金。15、Howwouldyouliketomakethepayment,incashorbycreditcard?请问您打算如何付款?现金支付还是信用卡?16、Ifyouneedtheroomservice,pleasedial8800.如果您需要客房送餐,请拨8800.17、Wehopeyouenjoyedyourstay.希望您在这儿住的愉快。18、MayIhaveyourroomkey,please?请把房卡给我好吗?19、Justamoment,please.I’lldrawupyourbillforyou。请等一下,我帮你您结算账单20、MayItakeaprintofthecard,please?请让我划印一下您的信用卡,好吗?21、Couldyoupleasesignhere,please?请您在这里签名,好吗?22、Hereisyourcardandyourreceipt.这是您的卡和收据。23、Haveanicetrip.祝旅途愉快!24、MayIknowwhatiswrong?请问有什么问题吗?25、Ibegyourpardon.请再说一次。26、Iwillspeaktoourmanageraboutit.我会向我们经理报告这件事情。27、Iwillcheckitwiththedepartmentconcerned.Wouldyoumindwaitingforaminute?我跟相关部门联系一下。请你等一分钟好吗?。28、Iwillcorrectyourbill.我来把您的账单改过来。29、Welookforwardtoservingyouagain.我们期待能再次为您服务。30、Here’syourroom,Mr.Johnson.Afteryou.这是您的房间,约翰逊先生。您先请。31、Itisopenfrom9a.m.to11p.m.它的营业时间是早上9点到晚上11点。32、Youcancallthehousekeepingifyouneedlaundryservice,thenumberis0.如果您需要洗衣服务,可以打电话给房务中心,号码是“0”。33、Youcancallthefrontdeskdirectlyifyouneedataxi.thenumberis8106.如果您需要出租车,可以直接打电话给前台,号码是810634、IfthereisanythingIcandoforyou,pleasecallme.如果有什么我能为您效劳的,请给我打电话。35、Couldyouholdtheline,please?请不要挂断电话,好吗?36、Breakfastisservedfrom7:00to10:00,onthefirstfloor早餐是从上午7点到10点供应,在一楼西餐厅。37、Atwhattimecanweexpectyou?您几点光临呢?38、I’mafraidanotherguestisusingit.Iwillbringittoyourroomassoonasit’savailable,willthatbeallright?恐怕另一位客人正在使用。我会尽快送到您房间去,可以吗?39、Pleasedial8first,thentheroomnumber.您打房间号码,请在房号前加“8”。240.Pleasegothroughtheformalitiesforextendingyourstay.请您办理一下续房手续。41.Letbellboyleadyoutoyourroom.让行李员送您上去。42.Theroomisn'tcleanedcompletely.Pleasehavearestinsofa.房间暂时未打扫出来,请您在沙发上休息一会。43.Doyouneedbellboytakeyourbaggage?您需要行李员为您搬运行李吗?44、MayIknowyourroomnumber?我可以知道您的房号吗?45、Atwhattimeshallwecallyou,sir?您需要几点钟叫醒呢,先生?46、ForIDDline,pleasedial9first,thenthecountrycode,areacodeandtelephonenumber.拨打国际长途电话,请先拨9,然后再拨国家代码,区号和电话号码。47、ForIDDline,thechargeisRMB8perminute.国际长途每分钟8元。48、ForDDDline,thechargeisRMB0.7perminute.国内长途每分钟7毛钱。50、Wehavesauna/massage/footmassage/……service,onthethirdfloor.我们三楼提供桑拿、按摩、足浴等服务。51、Weofferthisserviceinourhotel.我们酒店提供此项服务。52、Youcantakeasaunabaththere.您可以在那洗桑拿浴。53、I’mterriblysorrytohearthat.听到这样的事情,我真是非常遗憾。54、Iwillcontactwithengineertorepairit.我马上联系工程师将它修复。EnglishforHousekeepingDept.客房部常用英语1、Youcancallthehousekeepingifyouneedlaundryservice.如果您需要洗衣服务,可以打电话给房务中心。2、Youcancallthefrontdeskdirectlyifyouneedataxi.如果您需要出租车,可以直接打电话给前台。3、Thankyouforwaiting让你久等了4、Iwillcheckwithmysupervisor.我得请示主管。(常用于回应客人的特殊要求)5、Couldyouholdtheline,please?请不要挂断电话,好吗?6、Housekeeping.MayIcomein?我是客房服务员,可以进来吗?7、MayIdoyourroomnow?我现在可以清理您的房间吗?8、Whattimewouldbebetterforyou?您什么时间合适呢?9、Youcancallthehousekeepingwhenyouwantyourroomdone?当您需要清理房间时,可以给房务中心打电话。10、Housekeeping.MayIcollectyourlaundry.客房服务员,我可以收您的送洗衣物了吗?11、I’mafraidit’stoolatefortoday’slaundry.现在恐怕已经过了今天的洗衣时间。12、Breakfastisservedfrom7:00to10:00.早餐是从上午7点到10点供应。13、I’mafraidanotherguestisusingit.Iwillbringittoyourroomassoonasit’savailable,willthatbeallright?恐怕另一位客人正在使用。我会尽快送到您房间去,可以吗?14、Iwillcontactwithengineertorepairit.我马上联系工程师将它修复。15、I’mafraidthelineisbusynow.Wouldyouliketotryagain?电话正占线。你愿意稍等一下,让我再试一次吗?16、Atwhattimeshallwecallyou,sir?您需要几点钟叫醒呢,先生?17、Pleasedial8first,thentheroomnumber.请在房间号前加拨8(内线拨打房间).18、ForIDDline,pleasedial9first,thenthecountrycode,areacodeandtelephonenumber.拨打国际长途电话,请先拨9,然后再拨国家代码,区号和电话号码。19、Justamoment,Iwillsendanattendanttoyourroom.请稍等,我将让一个服务去您的房间。EnglishforFood&BeverageDept.餐饮部常用英语1.EnglishofChineseRestaurant中餐1.Howmany,please?请问几位?2、Thisway,please.这边请。3、Awaiter/waitresswillcomesoontotakeyourorder.服务员很快会来为您写菜单。34、Itlooksgood,smellsgoodandtastesgood.这道菜色、香、味俱全。5、Whynottrythe…….?要不要试试………呢?6、Whichbrandofmilk/beer/cigarettes/wine/…wouldyouprefer?你喜欢什么牌子的牛奶/啤酒7、Itmaytakeabout15minutes可能需要15分钟。8、It’scrisp/tasty/tender/clear/strong/spicy/aromatic它很酥脆/可口/鲜嫩/清淡/浓烈/辣/香味扑鼻。9、Hereis****foryourorder,pleaseenjoyit.这是您点的菜,请慢慢享用。10、Hereisyourbill.这是您的帐单。EnglishofWesternRestaurant西餐:1、Welcometoourrestaurant.欢迎光临本餐厅。2、Doyouhaveamealvoucher/breakfastvoucher?您有早餐券吗?3、Wouldyoulikecoffeeortea?您想要咖啡还是茶?4、Thiswayplease.Wouldyoulikesittingbythewindow?这边请,您想坐在窗边吗?5、MayItakethisplateaway?我可以收掉这个盘子吗?6、Whatkindofeggstylewouldyoulike?请问您的鸡蛋需要什么样的形式?7.Wehavepan-friedegg,scrambleegg,boiledegg,poachedegg.我们有煎蛋、炒蛋、煮蛋、荷包蛋。8.Wouldyoulikeonesideortwosides?您是要单面还是双面?(煎蛋)9、Howwouldyoulikethesteakrare,medium,orwelldone?您喜欢几成熟的牛排,是生的,5分熟,还是全熟?10、Whatkindo