CorrectiveActionRequest:8D8DReportFA13P042Buckingham8DREPORTFA13P042BuckinghamPage1Section1:CorrectiveActionRequestCustomerNameBuckinghamAnalysisStatusFinalCustomerAddressNo89FengShouEastRoad,QianDengTown,KunShanCity,JiangsuChinaCustomerContactName-CustomerContactPhone#-BridgeluxPartNumberBXRA-30E0740-A-03=4BXRA-30E1200-B-03=2BXRA-30E2000-B-03=2BXRA-30E4000-H-03=1BXRA-27E0540-A-03=1BXRA-27E2000-A-03=1BXRA-27E0740-A-03=4CustomerContactEmailAddress-DistributorNameRichpowerElectronicDevicesCo.,LtdBridgeluxSalesContactDiggerWangLot#/DateCode2jH023-19122gH187-19122qH583-25122qH322-25122sH342-26122sH341-26122sK0N1-501237K0E2-08132TK0G3-511238H142-0313FailureModeArrayunitnotlit,rowsordiesnotlitorflickerDateSamplesReceivedMay13,2013Quantity15LEDArraysDateFAInitiatedMay02,2013Section2:BridgeluxResponseD1:ESTABLISHTEAMSChampionKPLim–Sr.QualityDirectorTeamLeaderBillyFlorentinoEmailAddresskplim@bridgelux.comEmailAddressbillyflorentino@bridgelux.comContactNumber+1-925-583-8773ContactNumber+1-925-583-8796TeamMembersPhilElizondo–DirectorofReliabilityMartinParry–ProductMarketingManagerQualityAssuranceD2:PROBLEMDESCRIPTIONLocationofFailureIQCProcessTestEndUserBridgeluxcustomerBuckinghamreturnedtotal15LEDarraysofdifferentpartnumberswiththefollowingissues¢7BuckinghamÄÞ15*÷7Áo-Arrayunitnotlit®-Rowsofdiesnotlitorflicker à¯G®¯GêÁAllfailuresweredetectedaftertheassemblytest.@ oý/(ÅMKÕÑ°CorrectiveActionRequest:8D8DReportFA13P042Buckingham8DREPORTFA13P042BuckinghamPage2PackageasreceivedfromcustomercontainingtheLEDarraysgroupedbyproductnumber.60¢7ÄÞ7ÁÅ÷§ÁÄ(¡ þ1Figure1:CustomerReturnedLEDLightingArrays_________________________________________________________________________________D3:CONTAINMENTACTIONSNocontainmentactionneededforBridgeluxasfailurefoundtobeprobablyeithermishandlingormechanicalinduced.n^à ÇÖô5ª½Ïn^Ñ°oïý1SÍ\:°_O__________________________________________________________________________________D4:FAILUREANALYSISD4-1:SummaryofAnalysisBridgeluxanalysishasconfirmed11outof15returnedLEDarrayswerepartiallylitandnon-functionalunits.Thex-rayanalysisrevealedthatabrokenbondwirewasacommondefectmode.Theelectricaldiscontinuitymadebythebrokenwiresinterruptedcurrentflowandcausedtheunittobenon-functionalorpartlyfunctional.n^n¤15*oÔÁ-11*:è®àýXIÑ°Ñ¿Â/8Áo!Ñ¿Âüô5AÞíLED§Áàýê èýTheanalysisofthefailedLEDarraysindicatesthefailurewaseitherduetocontacttothelenssurfaceduringwiresolderprocessortheluminaireassemblyprocessoramechanicallyinduced.Thesolderingofwirestothearraypads,mountingthearrayontotheheatsinkandmountingthereflectors(luminaireassemblyprocess)arepossiblesourcesforthesetypesofdefects.HandsandtoolsmaybeclosetotheLEDlensduringtheassemblyprocessincreasingthepossibilityofunintentionalcontact.ùLEDÔÁÑ°vo/1(¿Ç-owvÖÅMÇ-æ°ÑIb:°_$¿(cíGÅLED§ÁåÊÍIoÅÇowÅMÇ ïýüôåÙÍ{oæ(ÅMÇ-`ÑÑIbKåwàÆ¥æÑIb_üôåoD4-2:FailureVerificationThereturnedLEDarraysweretestedtovalidatethecomplaintofnolight-up,partiallylitorflickering.TheLEDarraysweremanuallyDIMtested.Fourwereconfirmedfullyfunctional,fourbypartlyfunctional,andsevenwereconfirmednon-functional.ÔÁn¤ÙÔÁÏK¨KÕn¤v- 4*/ýc84*ê èý7*àýCorrectiveActionRequest:8D8DReportFA13P042Buckingham8DREPORTFA13P042BuckinghamPage3Figure2:ManualLight-UpTestIllustrationsoftheLEDDIMtestresultasshowninFigure-3below.LED§Á¹®KÕþ3Figure3:DimTestLightOutputD4-3:RootCauseAnalysisandObservationsX-RayimagingperformedonthefailedLEDarrayisshowninthefollowing.ItisapartoftherootcauseanalysistodeterminethedefectmodeandbyunderstandingthevisualconditionoftheLEDchipsandthebondedwires.Thediscontinuityofthesebondwirescanbethecauseofnolightoutput.ResultsoftheanalysisareshowninFigure4below.o7ÁXIþXIÀå/9,à èå¿n¤o!ãLED§Á¯GåÊѿŵѿÞí'üô¡ IúÓþ4CorrectiveActionRequest:8D8DReportFA13P042Buckingham8DREPORTFA13P042BuckinghamPage4Figure4:AnalysisTableSummaryUnit-1BXRA-30E4000-H,DIMtestresultedrows2and3didnotlightup.1#7BXRA-30E4000-HKÕÓ,23L¯G®X-rayimaging(Figure5)revealedbrokenwiresatwirebondballneckandmid-spanonlocations2x4,3x4,and3x5.Furtheranalysisthroughahighpoweredmicroscopefounddamage/scratchonthelenssurfaceintheareawherebrokenwiresarelocated.Itisaclearevidenceofapossiblecontactwasaccidentallymadetothelenssurfaceduringtheassemblyprocess.XIþ5:(Mn2x4,3x43x5Ñè-è¿ Ñ¿Â(Ø®\Û eÑ°(Ñ¿ÂMnÑIb _$$Õùv:ïý(ÅMÇ-0æ°ÑIbÁnFigure5:X-rayImagesCorrectiveActionRequest:8D8DReportFA13P042Buckingham8DREPORTFA13P042BuckinghamPage5Unit-2BXRA-27E0540-A,DIMtestresultedtoArrayNoLit2#7BXRA-27E0540-AKÕÓ®.X-rayimaging(Figure6)revealedbrokenwiresatwirebondballneckonlocation2x1associatedwithwiredeformationspossibleinducedthroughmishandling.XIþ6:(2x1MnèÑ¿Âv4 Ñ¿Øbïý/ùLED§ÁSÍ\Figure6:X-rayImagesUnit-6BXRA-30E0740-A,DIMtestresultedtoArrayNoLit6#7BXRA-30E0740-A,KÕÓ®.X-rayimaging(Figure7)revealedbrokenwiresatwirebondballneckandmid-spanonlocations2x2,2x3,and3x3.Furtheranalysisthroughahighpoweredmicroscopefounddamageonthelenssurfaceint