ISO9001&IS14001&ISO45001三标体系管理手册-中英文

XXX电子有限公司Preparedby制作/日期:SApprovedby批准/日期:1IMSmanagementmanualIMS管理手册DocumentNo.:xxxxRev.:xxxxxIMSManagementmanualIMS手册Documentnumber:xxxxRevision:xxxxLastupdated:2019-07-30IMSManagementmanual_xxxxx_xxxxx_20190730Page2of49Content目录No条款content内容Pagenumber页码1Introduction前言51.1Applicablescope适用范围51.2Companyintroduction公司简介61.3Companyvision公司愿景71.4IMSPolicy公司管理方针72Reference规范性引用文件73Definition术语和定义84Companycontext组织环境84.1Understandingtheorganizationanditscontext理解组织及其环境84.2Understandingtheneedsandexpectationsofinterestedparties理解相关方的需求和期望84.3DeterminingthescopeoftheIMS确定质量环境职业健康安全管理体系的范围94.4IMSmanagementsystemanditsprocesses质量环境职业健康安全管理体系及其过程105Leadership领导作用115.1Leadershipandcommitment领导作用和承诺115.1.1General总则115.1.2Customerfocus以顾客为关注焦点125.2IMSpolicy质量环境职业健康安全方针125.2.1EstablishingtheIMSpolicy制定质量环境职业健康安全方针125.2.2CommunicatingtheIMSpolicy沟通质量环境职业健康安全方针125.3Organizationalroles,responsibilitiesandauthorities组织的角色、职责和权限135.4Consultationandparticipation参与和协商136Planning策划136.1.1Actionstoaddressrisksandopportunities应对风险和机遇的措施136.1.2Environmentaspects环境因素136.1.3Hazardaddressing,evaluatingandcontrolling危险源识别、风险评价和控制166.1.4Complianceobligation合规义务176.1.5Planningaction措施的策划186.2Objectivesandplanningtoachievethem质量环境职业健康安全目标及其实现的策划196.3Planningofchanges变更的策划197Support支持19IMSManagementmanualIMS手册Documentnumber:xxxxRevision:xxxxLastupdated:2019-07-30IMSManagementmanual_xxxxx_xxxxx_20190730Page3of497.1Resources资源197.1.1General总则197.1.2People人员197.1.3Infrastructure基础设施197.1.4Environmentfortheoperationofprocesses过程运行环境207.1.5Monitoringandmeasuringresources监视和测量资源207.1.6Organizationalknowledge组织知识217.2Competence能力217.3Awareness意识227.4Communication沟通237.5Documentedinformation形成文件的信息257.5.1General总则257.5.2Creatingandupdating创建和更新257.5.3Controlofdocumentedinformation成文信息的控制257.5.4Recordcontrol记录控制268Operation运行278.1Operationalplanningandcontrol运行策划和控制278.2Requirementsforproductsandservices产品和服务的要求328.2.1Customercommunication顾客沟通328.2.2Determiningtherequirementsforproductsandservices与产品和服务有关要求的确定328.2.3Reviewoftherequirementsforproductsandservices与产品和服务有关要求的评审328.2.4Emergencypreparednessandresponse应急准备和响应338.3Designanddevelopmentofproductsandservices产品和服务的设计和开发338.4Controlofexternallyprovidedprocesses,productsandservices外部提供过程、产品和服务的控制338.4.1General总则338.4.2Typeandextentofcontrol控制类型与程度348.4.3Informationforexternalproviders外部供方信息358.5Productionandserviceprovision生产和服务提供358.5.1Controlofproductionandserviceprovision生产和服务提供的控制358.5.2Identificationandtraceability标识和可追溯性358.5.3Propertybelongingtocustomersorexternalproviders顾客或外供方的财产36IMSManagementmanualIMS手册Documentnumber:xxxxRevision:xxxxLastupdated:2019-07-30IMSManagementmanual_xxxxx_xxxxx_20190730Page4of498.5.4Preservation防护368.5.5Post-deliveryactivities交付后活动378.5.6Controlofchanges变更控制378.6Releaseofproductsandservices产品和服务的放行378.7Controlofnonconformingoutputs不合格输出的控制389Performanceevaluation绩效评价399.1Monitoring,measurement,analysisandevaluation监视、测量、分析和评价399.1.1General总则399.1.2Customersatisfaction顾客满意419.1.3Evaluationofcompliance合规性评价419.1.4Analysisandevaluation分析与评价419.2Internalaudit内部审核429.3Managementreview管理评审4310Improvement改进4410.1General总则4410.2Nonconformityandcorrectiveaction不合格与纠正措施4510.3Continualimprovement持续改进4611Attachment附件4612Documentchangehistory文件变更历史46IMSManagementmanualIMS手册Documentnumber:xxxxRevision:xxxxLastupdated:2019-07-30IMSManagementmanual_xxxxx_xxxxx_20190730Page5of491.Introduction1.1ApplicableScopeThismanualdescribestheintegratedmanagementsystem(IMS)ofXXXXCo.,Ltd,andisthecontrollingdocumentforallaspectsofthemanagementofquality,environment,occupationalhealthandsafety.Themanagementsystemiscomposedofintegratedquality,environment,occupationalhealthandsafetymanagementsystem.Itcarriesoutactivitiesinaneffectiveway,combiningthreestandards.ThefirstoftheseisISO9001forobtainingcustomersatisfaction.ThesecondisISO14001forcorporatesocialresponsibilityandobtainingthesatisfactionofinterestedparties.ThethirdoneisISO45001forobtainingthesatisfactionofemployeeswithasafeworkenvironmentprovided.Thismanualservesasahigh-level“roadmap”toXXXXIMSandtohousetheprocedureswithXXXXfollowsinimplementingandmaintainingitsIMS.Thismanualandsubsequentrevisions,isreviewedbymanagementrepresentative,approvedbymanagementboard(MB),andispublishedbyISOspecialistininternalnetworkofXXXX.ItshouldbereadbymanagementandallXXXX.Thismanualisacontrolleddocumentandprintedcopiesofthismanualandrelevantproceduresareonlyvalidatthetimeofprinting,andshouldbedestroyedwhentheintendeduseisreached.1.2Companyprofile1.前言：1.1适用范围：本手册描述XXXX电子有限公司的可持续整合管理体系(简称IMS),并控制质量、环境、职业健康与安全管理各个方面的文件。此管理体系由质量、环境、职业健康与安全管理体系组成。我们结合三个标准，以有效的方式开展公司的运营活动。首要的管理体系是ISO9001以获得客户满意度；第二是ISO14001体系，以承诺对社会的责任，并取得有关各方面满意，第三是ISO45001体系以承诺为员工提供健康与安全的工作环境，以获得员工满意。本手册作为XXXX电子有限公司IMS最高层次的“路线图”，并容纳其以下的各个程序来实施和维护它的IMS。本手册及随后的修订将由管理者代表审核，管理委员会批准，发布于公司内部信息网。XXXX管理层及所有员工，尤其是涉及IMS工作的人员都应该阅读。本手册为受控文件，印刷版本以及其包含的相关程序只在印刷当时有效，并应在完成使用目的后销毁。IMSManagementmanualIMS手册Documentnumber:xxxxRevision:xxxxLastupdated:2019-07-30IMSManagementmanual_xxxxx_xxxxx_20190730Page6of49XXXXCo