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Chapter4HotelServices课程：旅游英语口语Review复习上节•1.Whatarethedepartmentsinahotel?2020/5/13科目：旅游英语口语2•销售部SalesDepartment•前厅部FrontOffice•客房部HousekeepingDepartment•餐饮部FoodandBeverageDepartment•康乐部RecreationDepartment•财务部FinancialDepartment•人事部HumanResource/PersonnelDepartment•工程部EngineeringDepartment•安保部SecurityDepartment•行政部AdministrationDepartment•2.Whattypesofguestroomsdowehaveinahotel?2020/5/13科目：旅游英语口语3★HotelRoomClassificationHotelroomsmainlyinclude:•singleroom单人房•doubleroom双人房•standardroom标准房(twin-bedroomwithbath,TWB)•tripleroom三人间•suiteroom套房•内景房（InsideRoom）外景房（OutsideRoom）•角房（CornerRoom）连通（Connectingroom）相邻房（AdjoiningRoom）•3.Whattypesofhoteldowehave?2020/5/13科目：旅游英语口语4•商业性酒店•CommercialHotel•长住型酒店•ResidentHotel•度假型酒店•ResortHotel•会议型酒店•ConventionHotel•赌场酒店•CasinoHotelPartFourVideoforTravelP37•HowtoBooktheBestHotelRoomforYourMoney？2020/5/135科目：旅游英语口语123456TTFTFTGroupDiscussionⅠ•Whataretheproceduresofcheckinginahotel?2020/5/13科目：旅游英语口语6•Whatservicesdoesahotelusuallyprovide?2020/5/13科目：旅游英语口语7GroupDiscussionⅡPart2DialoguesforTravel•Episode1Dry-cleaningServiceP462020/5/138科目：旅游英语口语CorrectInformationBasedontheAudio1astainonthecollar2emergencydry-cleaning39:00a.m.4before10a.m.thenextmorning5$10Discussandfindasmanyjobtitlesinahotelaspossible!Forexample:9ORWHOYOUARE?WHOWEAREEpisode2ConciergeP481.WhenJasonwascheckingin.2.Heofferedtohelpthemtobuyticketsforthejazzconcert.3.Atwenty.4.TheJazzconcertheldinthebigtheater.5.Theyknowlotsofthings.2020/5/13科目：旅游英语口语10Translation•1.让我看一下预定单。•Letmecheckthereservationlist.•您打算住我们酒店几晚？•2.Howlongdoyouintend/plantostayatthis/ourhotel?•3.先生您的房间号是多少？•Whatisyourroomnumber,sir?课程：《旅游英语》2020/5/1311•4.Wouldyoumindadoubleinstead?•您介意换成大床间吗？•5.MayIseeyoupassport?Ineedtocopytheinformationpage.•我能看一下您的护照吗？我们需要复印一下信息页。•6.Ineedyoursignaturehere,please?•我需要您在这签字，可以吗？课程：《旅游英语》2020/5/1312CHECKOUT•7.Therentofyourroomwillbepaidbyyourhostcompanywhileextraservicesshouldbeatyourexpense.•您的房费由接待单位付，杂费自付。课程：《旅游英语》2020/5/1313•8.我们将电话费记在您的帐上，等你离店时一起结账。•We’vehadyourcallchargeonyourbill.Youcanpaywhenyoucheckout.•9.您的总消费是2985元，您昨天已经付了3000元的押金，因此现找您15元。•Thetotalcostis¥2985.You’vepaid3,000Yuandeposityesterday,soI’llrefundyou15Yuan.课程：《旅游英语》2020/5/1314•10.如果下午2点之后退房，将加收您一日房费•Ifyoucheckoutafter2:00p.m.,you’llbechargedforanextranight’sstay.•11.如果中午12点之后退房，将加收您半日房费•Youhavetopayhalfoftheratemoreifyouleaveafter12:00noon.课程：《旅游英语》2020/5/1315•12.您取行李时，请出示您的行李卡和发票。•Pleaseshowtheluggagetagandreceiptwhenyoupickupyourluggage.•13.在前台有保险柜•TherearesafetydepositboxesattheFrontDesk.课程：《旅游英语》2020/5/1316•14.小心地滑•It’sslippery.Pleasewatchyourfeet/steps.•15.请乘这个电梯去餐厅。•Pleasetakethiselevatortotherestaurant.•16.请将这个便条给出租司机，他将带您去那儿。•Pleasegivethesliptothetaxidriverandhe’lltakeyouthere.课程：《旅游英语》2020/5/1317PartThreeDictationforTravelP50•HowtoUpgradeYourHotelRoomandExtendYourStay?2020/5/1318科目：旅游英语口语1.upgrade2.candidate3.option4.perks5.chain6.frequent7.exchange8.reduced9.overlooked10.particular2020/5/13课程：《旅游英语》192020/5/13科目：旅游英语口语202020/5/13科目：旅游英语口语212020/5/13科目：旅游英语口语22PartFourVideoforTravel•NapaValleyHotel,CaliforniaP502020/5/1323科目：旅游英语口语1.2.3.4.5.6.TFFFTTThat’sallfortoday,thankyou!2020/5/1324科目：旅游英语口语