APQP—五阶段工作内容

APQP产品质量先期策划ADVANCEDPRODUCTQUALITYPLANNING————五个阶段的主要工作内容五个阶段的主要工作内容APQP17以预防观来防止缺陷在进行各项产品开发，过程开发之前，藉由以往的工作经验、风险分析来了解各项的潜在缺陷，事先采取一些的防范措施，从而减少后期的缺陷。问题总数设计阶段过程开发阶段试生产生产问题总数设计阶段过程开发阶段试生产生产优质企业低质企业项目计划产品设计先期产品质量策划过程设计产品确认持续改进APQPIntroduction,导言产品开发成本时间质量APQP050100150200250开发周期(月)1950s1960s1970s1980s1990s20002005时间汽车开发周期比较图德国美国日本中国APQPCustomer-SpecificRequirements顾客的特殊要求Yourcustomermighthavespecificrequirements.Beawareofwhattheyarepriortostarting.Inaddition,thecustomermighthavespecificformatsorformsyoumustuse.Ifso,youwillneedtogettheirwrittenapprovaltouseanalternateformat.顾客可能有特殊要求，开始APQP之前应首先了解这些特殊要求。此外，顾客可能有特定的表单或格式。在此情况下，只有经过顾客的书面批准方可使用其他格式。APQPContents,内容Introduction,导言OrganizationalActivities,组织活动TimingChart,五阶段具体要求Overview,概要Tools,工具LinkingofTools/Documents,工具/文件之间的关系APQPIntroduction,导言WhatisQuality?什么是质量？qualitymeansthattheproductorservicemeetstheneedsandwantsofthecustomer质量系指产品或服务能满足顾客的需求qualitymeansminimizingwastebyreducingvariation质量系指通过减少变差，最大限度地减少浪费APQP质量策划与质量改进APQPencouragesSimultaneousSimultaneousEngineeringEngineeringviadevelopmentprocesses(i.e.,useofcross-functionalteams)APQP鼓励开发过程中采用同步技术同步技术(即运用跨部门小组)andconcentrationonDefectPreventionDefectPrevention并且强调预防缺陷预防缺陷Introduction,导言APQPHowdoesAPQPaccomplishthis?APQP如何实现这一目标？itdirectscompanyresourcestosatisfythecustomer引导公司资源集中用来满足顾客要求promotesearlyidentificationofproblems有助于及早发现问题anticipateschangestoavoidlatechanges预先作出更改，以免晚期更改producesthehighestqualityatthelowestcost以最低的成本，生产最优质的产品APQPprovidesalogicalsequenceofstepstofollowAPQP提供了一套可供遵循的前后连贯的工作步骤Introduction,导言APQPSummaryofAPQP,APQP概要Organizethecross-functionalteamanddefinethescope组织跨部门小组，确定工作范围Developatimingchart(projectplan)编制时间表(项目计划)Identifythetoolsandresponsibilitiesneededtocarryouttheactivitiesineachphase,确定完成每一阶段任务所需采用的工具和应履行的责任Revise/adaptasnecessary,必要时进行修改Implementandassesstheplan执行和评价该计划Introduction,导言APQPAPQPisaccomplishedthroughtheexecutionofYOURownProductDevelopmentProcedure.通过实施公司的产品开发程序来实现APQP。APQPisaccomplishedthroughtheexecutionofYOURownProductDevelopmentProcedure.通过实施公司的产品开发通过实施公司的产品开发程序来实现程序来实现APQPAPQP。。Introduction,导言APQPResponsibilities,责任-----公司负有的责任performallapplicablepartsofAPQP执行APQP所有适用的部分thefollowingchartshowswhatisexpected下图表明了需要进行的工作Introduction,导言APQPDefinethescope,确定范围XXXPlananddefine,计划和确定项目XProductdesign/dev,产品设计/开发XFeasibility,可行性XXXProcessdesign/dev,过程设计/开发XXXProduct/processval.,产品/过程验证XXXFeedback/CorrAction,反馈/修正措施XXXControlPlans,控制计划XXXIntroduction,导言Mfg.Only制造DesignResp.设计责任Services服务APQPOrganizationalActivities组织活动NecessaryforAnyAPQPProgram对任何实施APQP的项目都是不可或缺的APQPWhoInitiatesAPQP?谁发起APQP活动？youdo!发起人就是你youareresponsiblefortheplanningandimplementationoftheactivities你负责策划和开展APQP活动OrganizationalActivities组织活动APQPOrganizeaCross-FunctionalTeam组建跨部门小组Mayincludebutisnotlimitedto:可能包括，但不局限于：-engineering，工程-manufacturing，制造-quality，质量-purchasing，采购-sales，销售-customers，顾客-fieldservice，现场服务-subcontractors，分包商-materialcontrol，材料控制OrganizationalActivities组织活动APQPAssessthetrainingneedsofteammembersandtakeaction!评估小组成员的培训需求，并采取相应措施。OrganizationalActivities组织活动APQPCROSSFUNCTIONALTEAMResponsibility责任Approva赞成lSupport支持Inform通知Consult商量CROSSFUNCTIONALTEAMResponsibility责任Approva赞成lSupport支持Inform通知Consult商量OrganizationalActivities组织活动APQPDefinetheScope(youmust...)确定范围(必须要...)haveaprojectteamleader任命一名项目小组组长havedefinedrolesandresponsibilitiesofteammembers确定小组成员的作用和责任identifyandunderstandthecustomersandtheirexpectations确认和了解顾客及其期望assessfeasibilityofprogram评估项目可行性OrganizationalActivities组织活动APQPDefinetheScope(continued)确定范围(续)identifythecosts,timing,andconstraints确定成本、时间安排和限制条件determinewhatassistancemightberequiredfromthecustomer确定需要从顾客那里得到哪些帮助identifydocumentationprocess确定文件编制过程OrganizationalActivities组织活动APQPEstablishLinesofCommunication建立沟通渠道withotherteamsinthecompany与公司内部其它小组之间withcustomerteams与顾客小组之间mightincluderegularmeetings可包括定期会议OrganizationalActivities组织活动APQPTimingChart时间表EachProgramWillHaveaUniqueTimingChart每个项目都应有单独的时间表APQPTimingChart,时间表Aftertheorganizationalactivities,begintodevelopatimingchart组织工作完成后，应制订时间表activitiesactivities，，活动活动eventsevents，，事项事项responsibilitiesresponsibilities，，责任责任timing,includingsequencesofactivitiestiming,includingsequencesofactivities时间安排，包括活动顺序时间安排，包括活动顺序APQP*Yourcustomermightusedifferentterminology.顾客可能使用其它术语APQP5-phasemodelAPQP5阶段模型PlanningProductDesign&DevelopmentProcessDesign&DevelopmentProductionFeedbackAssessmentandCorrectiveActionPrototypePilotLaunchProgramApprovalConceptInitiationProduct&ProcessValidationTimingChart,时间表APQPNotethephasesofthetimingchart:注意时间表上的各个阶段1.Plananddefinetheprogram,计划和确定项目2.Designanddeveloptheproduct,产品设计和开发3.Designanddeveloptheprocess,过程设计和开发4.Validatetheproductandprocess,产品和过程确认5.FeedbackandCorrectiveAction,反馈和纠正措施Eachphasecontainsseveralactivitiesandsuggestedhelpfultools每个阶段都包括若干活动内容和推荐的实用工具。TimingChart,时间表APQPPhase1，第一阶段PlanandDefineProgram计划和确定项目TimingChart，时间表Planning策划ProductDesign&Development产品设计和开发ProcessDesign&Development过程设计和开发Product&Pr