Dept.DateEditionQC2011/08/01BNO.Rev.DatePageDataAnalysisControlProcedureQPM-QA0091/9RevisionRecordEditionDateDescriptionPageBBasedonoriginaleditionAuthorityReviewProduceSignatureDateDept.DateEditionQC2011/08/01BNO.Rev.DatePageDataAnalysisControlProcedureQPM-QA0092/91.ObjectiveProcessinformationwithstatistictoolsandanalyticalmethods,withanaimatconfirmingthesuitabilityandeffectivenessoftheQCsystem,andverifyingtheeffectsofcontinuousimprovement.2.ApplicationStatisticcontrolonthequalitystatusofincomingmaterials,processingprocedureanddeliveredproducts,andontherandominspectionofkeyfeatures.3.Responsibility3.1QCDept.istodeterminetheapplicablesituationsofstatistictools,andinchargeofthestatisticcontrolonkeyworkstopsanddimensions,qualityfeedbacksandfollow-upsfromworkstops,aswellasthesuitableapplicationofstatistictools.3.2Relevantdivisionsshallapplythestatistictools,andensurecorrectiveactionandpreventionalimprovement.3.3ManagementDiv.shouldorganizetheprofessionaltrainingofstatistictools.4.Definition:N/A5.Contents:5.1.Objectstobeappliedwithstatistictools5.1.1.Inspectionandtestresultsofproducts(incomingmaterials,semi-Dept.DateEditionQC2011/08/01BNO.Rev.DatePageDataAnalysisControlProcedureQPM-QA0093/9finishedproducts,andfinishedproducts)5.1.2.Salesresultsandcustomercomplaints;5.1.3.Correctiveactionandpreventionmeasures5.1.4.Monitoronchangesduringsparepartprocessingprocedures,andprocessingcapabilities5.2.Statistictoolsapplied5.2.1.TransitionChart:applicabletoqualitytendanciesofincomingmaterials,processingprocedures,finishedproducts,customercomplaints,withanaimofvisualshowcaseforactualperformanceandimprovementdirection.5.2.2.ParetoChart:applicabletoinspectionrecordsofeachstage,aimingtoexposemajorproblemsandkeypointsofaproblem,fortheimprovementpurpose.5.2.3X-RControlChart:tocontrolkeyprocessesanddimensionsformanufacturingstampingparts,soasfortimelyexposureofproblemsandthuspropercontrolandimprovement.5.2.4.PControlChart:applicabletoproductassemblyline,controlthefailrateofProcessingProcedure,inordertodiscoverthekeyproblemswiththecombinationofParetoChart,andtakepointedCorrectiveActionandpreventionmeasurestoreducethefailrateoffinishedproducts5.2.5.Causeandeffectanalysischart:toanalyzetherelationsbetweenexposedproblemsandpotentialcauses,inordertotaketimelyrectificationandpreventionmeasurestocontrolprocess.Dept.DateEditionQC2011/08/01BNO.Rev.DatePageDataAnalysisControlProcedureQPM-QA0094/95.2.Randominspectionofincomingmaterials,semi-finishedproducts,andfinishedproducts.5.3SpecificApplicationsofStatisticalTools5.3.1.ManagerofQCDept.istodeterminethestatisticaltoolsapplicabletosingleproduct,basedonthekeyprocessesandactualproduction.PleaserefertotheApplicationStatementofMajorStatisticalTechniquesforProducts5.3.2.RegularApplicationsofStatisticalTools:5.3.2.1.IncomingMaterials:QCDiv.shouldissueMonthlyQualityReportofIncomingMaterials,soastoprovidethebasisforsupplierevaulationofthePurchaseDiv.5.3.2.2.ProcessingProcedure:X-RControlChartshouldbeappliedtocontrolkeyprocesssanddimensions,facilitystatus,andmonitortheprocessingcapabilityonamonthlybasis.PControlChartisappliedtocontrolfailrateofprocessingprocedure,totheaimoftimelyimprovementofproductquality.PleaserefertoApplicationInstructionsofStatisticalTools.5.3.2.3FinishedProducts:5.3.2.3.1.QCDiv.shouldsubmitWeeklyReportofFQCInspectiononfinishedproductsamples,andproduceParetoCharttoanalyzemajorfailitems,uponwhichManufacturingDiv.shouldtakeimprovementmeasureswiththesupervisionofQCDiv.5.3.2.3.2.QCDiv.shouldissueMonthlyReportofInspectiononFinishedProductsbasedonthedailystatisticsofnewlyDept.DateEditionQC2011/08/01BNO.Rev.DatePageDataAnalysisControlProcedureQPM-QA0095/9finishedproductsplacedintostorage,andtakeemergenttrackandimprovementonsuspectedproductsaccordingtoControlProcessofCorrectiveActionandPreventionMeasures.5.3.2.4SalesDiv.shouldpresentMonthlyStatisticReportonCustomerComlaints,basedoncustomercomplaintsandreturnseverymonth;orproduceParetoCharttoanalyzecustomerserviceandqualitytendancy.Relevantsectionsshouldtakemeasurestoimproveandfollowupproblems,inaccordancewithControlProcessofCorrectiveActionandPreventionMeasures.5.3.3.ParameterControlofStampingProcess:hourlyinspectionofstampingspeedandmethodistobeapplied.Whenactualparametergoesbeyondthetolerance,IPQCshouldnotifypersoninchargetoadjustmachinetothestandard.5.3.4.Whenanalyzingproblemsandsearchingforrootcausesrelatedtoproductcharacteristics,processcontrol,andqualitysystem,relevantdivisionsshoulduseproperstatisticaltoolsforanalysisandimprovementpurpose.5.4ApplicationofStatisticAnalysisQCDiv.shouldtakepropermeasuresbasedonstatisticanalysis,suchasrelevantactionsaccordingtoCorrectiveActionandPreventionMeasureProcessincaseoffluctuationorbadtendancyofsingleproductqualityorwithinqualitysystem,aswellaspresentationofQualityDefectSolutionandQualityDiscrepancyReport,supervisionoverotherrelevantdepartmentsforrectificationandpreventionmeasures,andfollow-upofpositiveoutcome.Dept.DateEditionQC2011/08/01BNO.Rev.DatePageDataAnalysisControlProcedureQPM-QA00