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参考答案：ObjectivePriorityActionStepsResponsiblePerson(who)Duedate(when)StatusReduceofficesupplycostsby10%bytheendofthe4thquarter.1CJackBrownSeptember15Completed2DMikeJonesSeptember15Completed3BMikeJonesOctober1Completed4AJack/MikeOctober30Completed5HJackNovember15InProcess6EJackNovember15InProcess7FJackDecember15InProcess8GJack/MikeMikeJanuary15NotstartedCompletetheapologyletterwiththegivenChinese.DearMrs.Smith,Iamwritingto_____1_____(为……道歉)passingnotesinclass.Irealizethatyouwerediscussingimportantconceptsthataregoingtohelpuswriteourupcominganalysisessaysanddowellonthefinal,andIshouldhavebeen_____2_____(密切关注)._____3_____(从现在开始),I’lllimitmyclassroomcommunicationtohelpfulcommentsthatare_____4_____（有关）thesubjectmatterandwaittodiscusspersonalthingsuntilafterclass.Ialsowantedtothankyouforgivingmeawarning_____5_____(代替)detentionbecausemycoachwouldhavebenchedmeifIhadbeenlatetopractice.I_____6_____(承诺)youwon’thavetomakethatdecisionagain._____7_____(谨上),KellyTammen参考答案：1.apologizefor2.payingcloserattention3.Fromnowon4.relatedto5.insteadof6.promiseyou7.Sincerely/SincerelyyoursWriteacompositiononMyDreamJob.Yourwritingshouldincludethefollowings.1.position:customerservicerepresentative2.ability:communicationandcustomerserviceskills3.reason:anexpertintheproductlineandstrongrelationshipswithcustomers参考答案：WhatIlookforinajob,andwhatIloveaboutthiscustomerservicerepresentativeposition,istheabilitytoutilizemycommunicationandcustomerserviceskills.Iloveinteractingwithcustomersandquicklyandeffectivelyproblemsolvingwiththem.Downtheroad,afterbecominganexpertinyourproductlineanddevelopingstrongrelationshipswithyourcustomers,Iwouldlovetoworkinsales.Writeaboutaneventbasedonthefollowinginformation.Youmayneedthe5Wsand1Helements.Titanic31May1911ShewaslaunchedThelargestshipafloat;withagrosstonnageof46,328tons10April1912maidenvoyagefromSouthamptontoNewYorkat11:40p.m.onSunday14April1912hitaniceberg;badlydamaged2227passengersandcrewonboardat2:20a.m.onMonday15April1912sank1522weredrowned;705escapedAtdawnon15April1912SomeofthesurvivorswerepickedupTheCunardlinerCarpathiaheardthewirelessdistresscalls参考答案：Titanicwaslaunchedon31May1911andsailedonhervoyagefromSouthamptontoNewYork,（viaCherbourgandQueenstown,）on10April1912.Withagrosstonnageof46,328tons,shewasthelargestshipafloat;（882feetlong,92feetwide,8decksrisingtotheheightofan11-storeybuilding.）Fourdaysandseventeenhoursafterthevoyagebegan,at11:40p.m.onSunday14April,shehitanicebergandwasbadlydamaged.Twohoursandfortyminuteslatershesank.Ofthe2227passengersandcrew,705escapedintwentylifeboatsandrafts;includinghermaster,CaptainEdwardSmith.Atdawnon15ApriltheCunardlinerCarpathia,havingheardtheTitanic’swirelessdistresscalls58milesaway,arrivedatthesceneandbeganpickingupsurvivors.CompletethePromotionProjectwiththegivenChinese.PromotionmixEmailDirectMailWorkshopSalesforceGoalsTo__________________（六个月增加10%的销售）TargetmarketBusinessesthat__________________（需求人力资源管理软件处理人力管理职能）Lunchdate__________________（2015年1月）Keymessagestogetleadstorespondtoyouroffer/calltoactionPresentsoftware'suniquefeaturesthataddressusers'needs.__________________（邀请销售领军人物参加免费的研讨会）Activities/TimingJan15,sendFeb15,sendMar153__________________（三500emailstoalistofcompany'stargetmarketdirectmailto50qualifyingsalesleads,andregister20toattendfreeworkshophoursofworkshopfor20prospects月到五月，向有意向的客户直接销售）LunchdateEmailResponseRate:10%of500emails(50salesleads)DirectMailResponseRate:20prospectsoutof50salesleadsNumberofnewclients:10outof20prospectsSales:Increasesalesby10%参考答案：Toincreasesalesby10%attheendofsixmonthsBusinessesthatrequireHRsoftwaresolutiontomanageHRfunctionsJanuary2015Invitesalesleadtoattendafreeworkshop.MartoMay,directsellingtoprospects