浦东国际机场信息化建设与发展战略研究

上海交通大学硕士学位论文浦东国际机场信息化建设与发展战略研究姓名：姚相旻申请学位级别：硕士专业：工商管理（MBA）指导教师：陈宏民20040111THERESEARCHOFPUDONGINTERNATIONALAIRPORTFORSTRATEGYOFINFORMATIONCONSTRUCTION&DEVELOPMENTABSTRACTThisthesisstartsfromthestrategictargetofShanghaiPuDongInternationalAirport(SPIA)thatpositioningathubairportofAsiaPacific(APAC)region.FirstitanalyzedtheairtransportationmarketofAPACandcompetitorssurroundingSPIAbriefly,pointingouthowinformationconstructionlevelaffectthedevelopingstrategyofSPIA,thenintroducethe4SprinciplesofAirTransportation:Speed,Saftety,Security&Satisfaction.ItanalyzedtheboomingpassengervolumeatSPIAthatbringsincreasingoperationpressureduetoinsufficientinfrastructure.BycostanalysismethodfromEconomics,itindicatesthemajorproblemthatSPIAfacingnowishowtousetheexistinginfrastructureefficientlyandeffectivelybyintroducingadvanced&credibleinformationsystemthatcomplieswithinternationalstandard.Becausemanagementabilitycouldbeimprovedandresourceallocationbeoptimized.MoreflightsareabletolandatSPIAandpassengerflowcouldpasseasilyandmeetthe4Sprinciples.SPIAcouldamortizetheinvestmentandreducethechargetoAirlines,formingasetofcompetitivepricesystemintheworldmarket,appealingmoredomestic&internationalAirlinestosetupbaseortransferatSPIAthankstothebasiccompetitivestrategyofoverallcostleadership.Ifso,notonlySPIAcangetbacktheinvestmentassoonaspossiblewhileoperationrevenuekeepincreasing,butalsoabletoinaccordwiththetargettobethehubairportofAPACregion.Duringtheprocessofdemonstration,thenewproduct‘E-Airports’whichwasdevelopedtogetherbySITA&OSIin2001wasstudiedandanalyzed.E-AirportsincludeAirportCentralDatabase,AirportResourceManagement&AirportVision.Benefitsofthesesystemstoairportoperationswereanalyzedindetailandlatestimplementationsatairportsoverseasintroduced.ThenbyusingSWOTanalysistool,thestrengthandweaknessofairportinformationproductsprovidedby4majorvendorsintheworld(SITA,ARINC,IBM,EDS)werecomparedandanalyzed,justforSPIA’sreferenceofproductselection.AftertheinformationconstructionlevelofTerminal1(T1)atSPIAwasreviewed,thenecessityofstandardization&systematizationwhenconstructorreconstructtheinformationsystemwasexpatiated.Moreover,theinformationsystemofsomelargedomesticorinternationalairportswascompared,includingselectionofproducts,interconnectionandintegrationofdifferentITsystems.ThestudyemphasizedontheCommonUseTerminalSystemandBaggageManagementSystemforpassengers.NewrequirementofAirTransportationIndustryundernewcircumstanceswasalsoindicated.Forinstance,newsecuritysystembasedonbiometricstechnology,newgenerationofCommonUseinformationplatform,wirelessLANandselfcheckinkiosks,etc.Finally,basedoncostanalysis,SWOTanalysisandcomparisonanalysis,aseriesofideasofreconstructionofT1andnewconstruction,operationandmaintenanceofT2ITsystemsatSPIAemerged.Possiblebenefitstoairportandairlineswerebroughtbytheseideas.ThemostimportantaspectswhenconstructingITsystemofT2weresummarized.Forexample,standardization,modulardesign,simplification,integrationshouldbetakenintoconsiderationbeforeconstructionofITsystems;thewholedesignofITsystemsshouldinaccordwithreasonableflowofairportoperations;thecost/performanceratioshouldbetakenintoconsiderationwhenselectdifferentITproducts;thefunctionsofAirportCentralDatabase,AirportResourceManagementandAirportVisionshouldbemorestrengthened;thecharacteristicsandrequirementsoftransferandconnectionflightsshouldbeconsideredsufficiently;integrationofdifferentdeparturecontrolsysteminthesameterminalbuilding;thefunctionsofpassengerbaggagemanagementsystemshouldbestrengthened;thesuggestionofITsystemsoutsourcing;andbeautifulvisionsofairportscooperationwithintheregion.Thethesisisjustforreferencebycorrelateddepartmentsandinstitutions.KEYWORDS:hubairport,informationsystem,strategy,operation,standardization12004121200312200312MBA1MBA2MBA1520052300010020%50%MBA2200320031241.20032008GDPTYLIYL1-1[1]Table1-1TheforecastGDP,TYLandIYLof2003-20082003110138.98719.83718.68MBA32004118068.99314.42770.212005126569.99951.83825.452006135681.910635.12884.672007145452.111367.61948.152008155924.612152.841016.209016.4%21.5%30024702005200255421002200532003408IATAMBA4Table1-2TheInfluenceofITtoCorporateStrategyMBA5Table1-3ITSystemandSPIADevelopingStrategyMBA64SSpeedSafety&SecuritySatisfaction123531ICAO456043CUTE/MBA7291133//MBA8MBA9Table2-1ProblemandSolutionofAirportOperationsllllllMBA10llllll130///4SllMBA11llll“”MBA12CEOMBA13MBA14FIGURE3-1E-Airports,AirportinaboxMBA15FIGURE3-2Airportinabox–Openstandard3-tierarchitectureMBA16•••••Table3-1BenefitsofAirportCentraltoAirportOperationsMBA17••••••••••••••••MBA18••••••••••Table3-2BenefitsofAirportResourceManagertoAirportOperationsMBA19Table3-3BenefitsofAirportVisiontoAirportOperationsAdolfoCastroMBA20MBA21MBA22MBA23MBA24Table3-4ComparisonofFourAirportITProduct/ServiceProvidersMBA25MBA264.1MBA27FIGURE4-1ITSystemArchitectureofSPIA-Terminal1MBA28Table4-1DeficienciesandImprovementsofITSystematSPIATerminal1MBA29•/•••IT•MBA30•••••MBA31SITACUTESITAUnisysAPPSUSKYCUTEDCSDCSSITASITACUTE400CUTEPassengerHandlerDCSCUTEMBA32Table4-2BenefitsofCommonUseTerm