外贸客户跟进技巧

1，报价后好几天没回复。可以询问是否收到，收到了对价格有什么看法？对产品有什么建议？。。。。。。Sampleone:DearxxSorrytotrobuleyou.Severaldaysnonewsfromyouhaveyougotmyenquiryforxxxx?Fullyunderstandthatyouaretoobusytoreplyus.Butwearestillawaitforyourcomments.Weneedyourfeedbacktogoahead.Thankyouinadvance.Manythanksandbestregards.xxx2,sample1发出去后如果客户还没回复就这样跟进。因为报价单里面有对价格限制有效期所以可以以此跟踪下。Sampletwo:DearxxxxHopeeverythinggoeswell!Weareinreceiptofyourinquirydatedonxxxandquoteyouasfollow:XXXXXXX.plskindlycheckwhetherpriceisworkable?Becasuepricewillbeinvalidonxxxx.Wishwewillpromotebusiness.Bestregards.xxxxx3,如果碰到节假日也可以跟踪下。sample3DearXXXXSorryforre-troublingyou.plsfindmyperviousemailbelow.Couldyoukindlycheckbyreturntoday?Becausewewillonholidayfromxxtoxxandmyemailaccessmaybelimited.Thankyouinadvance.Bsetregards.XXXX4,如果客户遇到客户国家节日也可以借此恭维一番。加深映像。Sample4DearxxxxHappyxxxandwewishyou,yourfamily,companyenjoyyourholidays.Asforxxx,ifyouneedanyinfo,plscontactmeatanytime.Wewilltryourbesttosatisfiedwithyourrequirements.Maygodblessyouandhaveaniceday.xxxxxx5,然后就是交货期，稍微的给他一点压力，催促他尽快下单。DearxxxHopeyoueverythinggoeswell.Isentyouthequotationforxxinlastemailandthedeliverytimeisxxdays.couldyouplskindlycheckandconfirmtheordersoon.Weneedplentoftimetoarrangemassproductionandkeeptheshipmentontime.Manythanksandbestregards.xxxx6,时不时的问下是否有新的询盘或者订单、Sample6DearxxIhopeyouaredoinggood.Haveyougotanyneworders?plskeepmepostedifyes,iwillsendyouourupdatedpriceforyourreview.Bestregards.xxxx7,新产品上市是你大展拳脚的时候了，用的好很厉害的哦。DearxxxGoodmorning!Itisgladtoinformyouthatwehavelanchedxxx,whichwithxxxx优势特点suchasperfectdesign,lownoise,lightweightxxxx.Attachedwithxxandxxforyourreferenceandplshaveatryinyourmarketifpossible.Bestregards.xxxx8,跟新报价单也可以说下。DearxxxHowareyou?Longtimenocontactandhopeeverythinggoesweillwithyou.Ourproductsandquotationhadupdated.Woulduplscheckournewquotationwithnewitemsinattachments?Ifhaveanyquestions,plscontactmefreely.Bestregards.xxxx9,如果再不行的话，就打个远洋电话，问明白具体原因。一般客户都会说明的。报价后没得到回复是又很多原因的可能你价格没报好.可能客户在考验你的耐性，可能客户很忙一时间忘记了想找你的邮件找不到资料，也可能XXXX反正就是你还没真正进入客户的视线。怎么跟踪，我暂时只想到这些。各位童鞋们在跟踪的时候要具体问题具体分析，我只是抛砖引玉做个思维的方向而已。希望大家踊跃发言说出大家认为最好跟踪的方法或者技巧，我们集思广益，名流济济一堂，还有什么不能解决的问题吗？大家说是不是这个理，闭门造车是不行的。不管怎么做，最关键，最好就是自己明白客户最关心的那一点就是KEYPOINT是什么？把他的关键问题解决了单子就不远了。外贸中外销占到80%而跟踪又是很重要的一个过程，所以大家务必做好思想准备，不说是长征那么长远，但是足够大耐心，足够的坚持力度还是要的。最后祝大家好运，订单滚滚来！