business-report商务报告

BusinessReportsBusinessReportsjInthismodule,youareexpectedBusinessReportsObjectivestolearnabouttheformatandcontentsofbusinessreports;towriteshortformalreportswithcorrectformatandsufficientinformation.BusinessReportsHumanResourcesDepartmentofZhejiangSunshineCashmereCo.,Ltd.isplanningtopracticeflextimesysteminthecompany.Mr.Jiang,theGeneralManager,askedQiuXiaoyuntocollectthestaff’sopinionsonthenewworkingtimesystemandwriteareporttohim.SupposeyouareMissQiu,howcouldyoucollecttheinformationandwhatwouldyouwriteinyourreport?TaskYourTry1BusinessReportsWhatarethemostcommontypesofbusinessreports?Listsomeexamples.Youaredividedintoseveralgroupsanddiscussthefollowingquestionswiththegroupmembers.Notes:Whatisabusinessreport?Couldyouexplainitinyourownwords?CommunicativeActivity2Whatarethemostlyusedtwostylesofbusinessreports?BusinessReports1Whatisabusinessreport?Couldyouexplainitinyourownwords?Abusinessreportplaysacrucialroleinbusinesspracticeasmostmajordecisiveactionsarebasedonbusinessreports.Ifreportsarewellwritten–datacollectedthoroughly,analysisdoneperceptively,commentmadecorrectly,solutioncanbeexpectedtodrawinawiseway.CommunicativeActivity2BusinessReports2Whatarethemostcommontypesofbusinessreports?Listsomeexamples.Businessreports’typesvaryastheymaybeappliedinawiderangeoffunctions.Generallyspeaking,businessreportscanbeofthesetypes:RoutineReport,InvestigationReportandFeasibilityReport.CommunicativeActivity2BusinessReports1.日常报告主要用于汇报工作，指定期或不定期地向有关部门或上级汇报生产情况、经营情况、工作业绩等。常见的有日报、周报、月报、季度报告和年度报告。2.调查报告主要用于揭示事实真相，一般指受单位或个人委托，对某一情况进行调查后写出的反映客观事实的报告，作为委托人进行相关决策的重要依据。如果是属于公证部门出具的调查报告，那么该报告将是以后解决争议、进行索赔和理赔的合法依据3.可行性报告主要用于对可选方案进行分析、论证，最终提出论证结论。BusinessReports3Whatarethemostlyusedtwostylesofbusinessreports?Theyareinformalreportsandshortformalreports.InformalreportsmaybethoughtasareportletterasitisintheformofamemoorletterwiththeToline,Fromline,SubjectlineandDateline;shortformalreportsaremorecompletethaninformalreportsnotonlyintheformatbutalsointhecontentsandlanguage.CommunicativeActivity2BusinessReports•PurposeofBusinessReports•Abusinessreportconveysinformationtoassistinbusinessdecision-making.Thebusinessreportisthemediuminwhichtopresentthisinformation.Somereportsmightpresenttheactualsolutiontosolveabusinessproblem;otherreportsmightrecordpastbusinessinformationthatisusedtowardfuturebusinessplanning.BusinessReports1.TypesofReports•I.Long(morethan10pages)/Short•II.Informal(presentation)/Formal(writing)•III.Informative(facts)/Analytical(analysisandrecommendations)•IV.Routine(set,regular)/Task(specific)BusinessReports2.CommonBusinessReports•i.Memoreports;•ii.Letterreports;•iii.Agenda,minutes,anditinerary(旅程安排）;•iv.Expensereports;•v.Personnelevaluations;•vi.Progressreports;•vii.Investigationreports;•viii.Feasibilityreports.BusinessReportsTermsInformalreportFormalreportMemorandumreport备忘录式报告Letterreport书信式报告Preliminaryparts前言部分Titlepage标题页Tableofcontents目录Tableofillustrations插图目录BusinessReportsTermssynopsis概要bibliography参考文献appendix附录periodicreport定期报告investigationreport调查报告justificationreport辩护报告progressreport进展报告staffreport参事报告feasibilityreport可行性报告BusinessReportsTermsauditreport审计报告recommendation建议，劝告byandlarge总的来说presentmarkettrend目前市场走向aregularcustomer老顾客aregularmeeting例会proposalreport建议报告BusinessReportsFourStagesExamplesBasicKnowledge2BusinessReportsⅠ.AssemblingthematerialⅡ.PlanningthereportⅢ.DraftingthereportⅣ.Editingthereportillustrations/diagramsIntroductionConclusionSummaryDatadocumentBusinessReports3.StructuresofFormalReports•I.PrefatoryParts(前言）–Cover–TitlePage–LetterofAuthorization（授权/委任证书）–LetterofAcceptance（承兑函）–LetterofTransmittal(转送函)–Contents–AbstractBusinessReports•II.Body–Introduction–Text–Findings–Conclusions–RecommendationsBusinessReports•III.SupplementalParts–Appendix–BibliographyBusinessReports•BusinessReports4.WritingProcedures•I.Definingtheproblem•II.Gatheringinformation–Primarysources:•experimentation,observation,survey,questionnaires,interview;–Secondarysources:•libraries,onlinedatabase,andonlinesearchengines.BusinessReports•III.Documentationinformation:withinthetext;footnote;endnote;bibliographicentry;•IV.InterpretingData;•V.Drawingconclusion;•VI.Makingrecommendations.BusinessReports5.WritingGuidelines•I.Identifystatementsoffact,inferencebasedonfact,andvaluejudgment;•II.Useaccurate,reliableandobjectivesources;•III.Useanalogiesandcomparisontoexplainandillustrate,butnottoprove;•IV.Examineallcause-effectstatementsforcompletenessandaccuracy;•V.Provideadequatedocumentation;•VI.Bespecific.BusinessReportsASampleBusinessReportsPossibilityofPracticingtheFlextimeWorkingSystemTermsofReferenceMr.Jianghasrequestedareportontheresearchaboutthepossibilityofpracticingtheflextimeworkingsystem.ThereportshouldbereadyforthenextBoardofDirector’smeeting.SampleAnalysisTitleTermsofReference/IntroductionBusinessReportsProcedures1.Allstaffswereinterviewedontheirneedsforvarioustimebands.Staffweretheninterviewedontheirpreferencesforvarioustimebands.2.Aquestionnairewasissuedtoallstaffaskingthemtostatewhichtimetheywanted.3.Theworkdonebythesta