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VisionofValue CDP Retail HR Outsourcing Solution & Case Study Retail is a newly emerging and rapidly developing industry. It has become an industry of large scale especially after entry into WTO. National statistics show that the consumer retail amount in 2008 has come to 8921 billion Yuan, with an increase of 16.8 percent than last year. Currently with the rapid development of our retail industry, enterprises’ demands more for talents, modern human resource management theory and especially tailored solution which can greatly improve their core business. Grouping, chain stores, mergers and acquisitions, big shopping mall, regional and global expansion are all the new patterns of retail industry which have the following characteristics differ from other industries. 1. Scattered location, centralized management Due to scale effect of the retail industry, enterprises in retailing have more chain stores which scatter from each other. Almost all the retail companies use store expansion as a major measure during their early‐stage growth, which results in lack of communication between each stores. 2. Duplicated management system The number of chain stores decides the size of an organization. The management of chain stores applies standardized operation according to group strategy and procedure, while in real practice most companies have difficulties in unifying the management information system. 3. Talent retain and management The high staff turnover is another issue for staffing, training, payroll, attendance tracking and a big challenge the retail industry is facing. More work should be done to retain and develop staff than just to hire them. 4. Information management becoming bottleneck of business development Retail companies should set up a modern information system to standardize the management, which often has to be postponed due to the high implementation fee. In view of the above characteristics of the retail industry, CDP put forward “human resource outsourcing solution of retail industry” which has been successfully implemented on leading enterprises such as Mary Kay, Prada, Lacoste, Eland and Wyeth, etc. VisionofValueIn servicing for those retail companies, CDP well knows the unique HR management characteristics in retail industry and learned a lot of our own methodologies and service procedures in retail companies HR outsourcing. Generally，retail companies have many chain stores, which exist obviously and independent factors on management, location, employee qualification and self‐development plan. Each of the chain stores has its own HR outsourcing requirements. According to above situations, CDP developed a set of appropriate HR outsourcing solution for retail companies from 3 levels. 1，Try to improve the HR transaction and employee master data management efficiency to manage all the information systematically, such as employee personal information, contract, attendance tracking, payroll information, performance. The target is to increase the accurate ratio and on‐time update. This is the key point in retail companies’ HR management. 2，Optimize retail companies’ HR process, which means to re‐engineer their HR management processes and work flows to fit for the fast growing of the organization. The characteristics of retail industry decide that all retail companies will not stop changing and developing to satisfy its organizational requirements. A unified and standard HR management process and work flow is the guarantee of a retail companies entire image. 3，Enhance retail companies’ capabilities of analysis and forecast to support is ongoing development. VisionofValue Mary Kay has grown to be a multibillion‐dollar global cosmetics company with more than 1.7 million Independent Beauty Consultants in more than 30 markets worldwide. Mary Kay was created from one woman’s desire to enrich women’s lives. After more than 40 years, it remains one of the most popular business opportunities for women around the world and features one of the most generous compensation plans and incentive awards programs in the direct selling industry. Today, Mary Kay is one of the largest direct sellers of quality skin care and color cosmetics in the world. Project Objectives zCentralized HR process zSOX regulation compliance zFocus on HR core business zIntegration with Oracle/JDE FI/CO Scope of project zPayroll/Benefits outsourcing services Why CDP zAccelerate SOX compliance zIntegration with other system zKnowledge, Experience and Practices zPayroll outsourcing powered by SAP Benefits zNo upfront IT investment with low risk zHigh HR operation efficiency and effectiveness zReduce the HR operation costs zAccelerate to SOX compliance zGain the 3rd HR knowledge and experts VisionofValue PRADA is one of the most famous luxury consumer providers in the world. PRADA produces the best luggage, leather goods, accessories and fashions from early 1900’s to create a fresh, fashion‐conscious identit