1©2004ComputerAssociatesInternational,Inc.(CA).Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.CACA公司公司ConcordConcord网络管理网络管理解决方案解决方案李世伟冠群电脑(中国)有限公司2005.11©2004ComputerAssociatesInternational,Inc.(CA).Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.Concord概述ConcordCommunications,Inc.(NASDAQ:CCRD)成立于1991年2005年6月,CA公司$350M收购Concord公司网络与应用性能管理与历史趋势报告工具市场的领先者与业界网络厂商有广泛的合作–作为CiscoSystems的全球性战略伙伴之一,ConcordeHealth利用CiscoIOS的内嵌工具,与Cisco紧密集成,共同提供性能与服务等级报告功能包括解决方案(摘自cisco中文网站)主要产品–SPECTRUM(故障管理)–eHealth(性能管理)全球大量的成功案例3©2004ComputerAssociatesInternational,Inc.(CA).Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.网络架构和故障管理-AprismaSPECTRUM©2004ComputerAssociatesInternational,Inc.(CA).Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.功能优势完整的LAN、MAN和WAN的架构和业务涵盖–Layer3(routers),Layer2(switches)–ATM,FR,IPMulticast、MPLS、QoS和VPN...业务服务智能(BSI)和故障分析–理解IT架构和业务服务的关联和影响–关联映射、影响分析和根源分析能力ServiceLevelManagement与广义的网络管理集成网络同业务流程的关联网络资产、变更和配置管理备份视图数据库服务视图WEB视图MAIL视图网络设备视图太多太多需要管理,是不是需要管理,是不是????©2004ComputerAssociatesInternational,Inc.(CA).Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.整体网络视图物理和逻辑拓扑图–Layer2&Layer3Trunking–IPServiceOverlaysMPLSMulticastVLANVPN©2004ComputerAssociatesInternational,Inc.(CA).Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.©2004ComputerAssociatesInternational,Inc.(CA).Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.网络架构模式建立-BuildingKnowledge,GainingIntelligence技术和业务关联匹配©2004ComputerAssociatesInternational,Inc.(CA).Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.个性化应用管理视图基于业务的网络流量分析和动态视图生成ApplicationServer/NetworkComponentsMonitoredResourcesWebServerCPU,Memory,DiskSpaceApache.exeprocessResponsetime(HTTPtest)ApplicationServersRedundantServersResponsetime(TCPtest)CPU,Memory,DiskSpaceCRM.EXEProcessCRMLogfileparsingCustomApplicationHubSwitch1HubSwitch2HUBPort1HUBPort2©2004ComputerAssociatesInternational,Inc.(CA).Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.网络配置管理SPECTRUMAssuranceServer配置获取配置编辑配置加载和恢复配置比较和确认自动调度©2004ComputerAssociatesInternational,Inc.(CA).Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.网络资产管理设备和端口资产报表参数示例–Deviceandsubcomponents–Vendor–DeviceType–IPAddress–FirmwareVersion–LastTimeRebooted–LastTimePatched–SysUptime–Contact–Location–MACAddress©2004ComputerAssociatesInternational,Inc.(CA).Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.哪些端口可用?这些空闲端口空闲多久了?是什么类型?端口速度是多少?哪些端口可用?这些空闲端口空闲多久了?是什么类型?端口速度是多少?©2004ComputerAssociatesInternational,Inc.(CA).Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.Firmware分析客户化Firmware报告设备和firmware资产清单自动识别过期和危险的firmware版本©2004ComputerAssociatesInternational,Inc.(CA).Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.网络变更管理分析©2004ComputerAssociatesInternational,Inc.(CA).Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.故障/网络事件管理事件来源过滤关联自动响应Root-cause定位MultiMulti--levelEventlevelEventCorrelationCorrelationMasterAgentSubAgentsSubAgentsMasterAgentAgentSubAgentsNTSyslogApplicationEventManagerEventManagerDSMDSM......MasterAgent©2004ComputerAssociatesInternational,Inc.(CA).Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.服务分析视图服务状态受影响客户问题在哪里?问题影响的级别?©2004ComputerAssociatesInternational,Inc.(CA).Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.单一根源事件告警哪些受到影响?17©2004ComputerAssociatesInternational,Inc.(CA).Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.端到端网络性能管理-eHealthSuite©2004ComputerAssociatesInternational,Inc.(CA).Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.eHealthOvervieweHealthforNetworkManagementeHealthforSystemandApplicationManagementeHealthforApplicationPerformanceManagementeHealthforEnd-to-EndManagement©2004ComputerAssociatesInternational,Inc.(CA).Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.打开即用的网络管理支持超过75个厂家和500种设备每季度增加60种新设备的支持自动发现和数据采集基于角色的业务分组管理集成的智能分析轻松实现报表定制数据标准化管理大量预定义、自动的报表生成Cisco全球战略合作伙伴-IOS集成©2004ComputerAssociatesInternational,Inc.(CA).Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.端到端的网络性能管理在影响业务前发现潜在问题从以下来源分析SNMPtraps并产生智能报警−网络设备−防火墙、网络服务系统和应用−基于网络链路的可用性和性能测试NetworkServices-LDAP-LP-NIS-NFS-DNS-DNCP-SendmailFirewalls-CheckPointFireWall-1PollingDataandSNMPTraps实时性能管理智能分析深入问题挖掘网络