UncompromisingBusinessEthicsSourcingforGrowthCostReductionSecureSupplyCostAvoidanceTQRDCSystemIntroduction3MChinaSourcingOperationsAprilHu5-Jan-2009Background•TQRDCisVendorPerformanceMeasurementSystembasedonbelowfactors:–T:TECHNOLOGY–Q:QUALITY–R:RESPONSIVENESS–D:DELIVERY–C:COST3MChinadevelopedlocalTQRDCdatabaseSince2002.Benefitsofthisimprovedsystem•Canimproveourvendormanagementefficiency;•3Merscantaketheinitiative;•IncludingRM/CM/Trading/indirectvendorsevaluation•Cansendspecificreporttovendor•DataisfromConsolidatesource•Informationcentralizedcontrol;•Informationshareeasily;•AllinfocandownloadtoExcelforfurtheredit;•Theinterfaceisfriendly.T:Technology10%•Prototype/SampleCapability(Criticalvendorofnon-tradingvendor)(30%)•Technicaldocumentprofessionalism(Criticalvendorfornon-tradingvendor)(10%)•Statisticalcontrolmeet3Mrequest(forCMVendor)(20%)•MachineCapability(forCMVendor)(40%)PointCriteria/Results100Meetexpectationon3Mrequest0NotMeetexpectationon3MrequestPointCriteria/Results100Meetexpectationon3Mrequest0NotMeetexpectationon3MrequestPointCriteria/Results100Meetexpectationon3Mrequest0NotMeetexpectationon3MrequestPointCriteria/Results100Meetexpectationon3Mrequest0NotMeetexpectationon3MrequestQ:Quality30%•MaterialAcceptingRate(50%)•ProductQualityCorrectiveActionandPreventiveActiontovendor(30%)•QualitySystem(20%)PointNumberofCAPA10000=1CasePointQualitySurveyResultsQualitySurveyResult=60060PointsAccept%100100%90=99.5%80=99%60=98.5%50=97%40=95%30=90%20=80%080%R:Responsiveness15%PointCriteria/Results100100%orthereisnoCAPA(SCAR)issued0100%PointCriteria/Results100100%purchaseorderconfirmwithin3days0100%PointCriteria/Results100NoRecordinSystem0AnyrecordinsystemTimelinessofCorrectionActiveFeedback(20%)TimelinessofPurchaseOrderConfirm(25%)TimelinessofdocumentreceivingConfirm(10%)CommunicationaboutProductChangeNotice(15%)ProductEHS&Regulationcompliance(30%)PointCriteria/Results100NoRecordinSystem0AnyrecordinsystemPointCriteria/Results100NoRecordinSystem0AnyrecordinsystemD:Delivery25%•Conformanceto3Mneedbydate(100%)PointCriteria/Results100100%Ofpromisedatesaremet9096%Ofpromisedatesaremet8092%Ofpromisedatesaremet7088%Ofpromisedatesaremet6084%Ofpromisedatesaremet5080%Ofpromisedatesaremet4075%Ofpromisedatesaremet3070%Ofpromisedatesaremet2065%Ofpromisedatesaremet1060%Ofpromisedatesaremet060%OfpromisedatesaremetC:Cost20%•PaymentTerm(15%)•SMIImplemented(20%)•Competitivecostswithsamelevelofcompetitor(15%)•Costreductions(50%)PointCriteria/Results100PaymentTerm=60days5030daysPaymentTerm60days0PaymentTerm30daysPointCriteria/Results100Meetexpectationon3MSMIrequest60No3MrequestonSMI0Notmeetexpectationon3MSMIrequestPointCriteria/Results100CostCompetitive50SameasCompetition0HigherthanCompetitionPointCriteria/Results100Costdecrease50NoReductions/Costavoidance0CostincreaseVendorTypeRatingDifferenceTQRDCCriticalRMCMVendorothersTraderTNon-TradingVendor10Tradingvendor0Prototype/SampleCapability80%30%1stsurveyrating0Technicaldocumentprofessionalism20%10%0Statisticalcontrol0%20%0Machinecapability0%40%0QNon-TradingVendor30Trader/overseavendor30MaterialAcceptingRate50%50%50%60%CorrectiveActionandPreventiveAction30%30%30%40%Qualitysystem20%20%20%0%RNon-TradingVendor15Tradingvendor20TimelinessofCorrectionActiveFeedback20%20%20%20%TimelinessofPurchaseOrderConfirm25%25%25%25%TimelinessofdocumentreceivingConfirm10%10%10%10%CommunicationaboutProductChange15%15%15%15%ProductEHS&Regulationcompliance30%30%30%30%DNon-TradingVendor25Tradingvendor30OnTimeDelivery100%100%100%100%CNon-TradingVendor20Tradingvendor20PaymentTerm15%15%15%15%SMIImplemented20%20%20%20%Competitivecosts15%15%15%15%Costreductions50%50%50%50%•Thewebsiteaddress:•Afteryougetthispage,pleaseclick‘QlikView’’SupplyChain’‘TQRDC’togotothemaininterfaceLogininterfaceClicktoviewTQRDCratingdocumentClicktoinstallthePlug-inbeforeusingQlikView①②③④ThisSystemhastwoparts:TQRDCForIndirectVendor--SupplierPerformanceMeasurementTQRDCForDirectVendor--TQRDCEvaluationReportTQRDCEvaluationReportSelect‘mark’dividerSelect‘Year’&‘Month’LanguageSelectionfieldConditionfiledTQRDCMarkForDirectVendorSendtoExcelHelpbuttonNavigatorTQRDCEvaluationReport-CNTQRDCEvaluationReport-ENHowtoprint④①②③•Select“TQRDCEvaluationReport”•Thesearchconditionwillshowyoufourfields:1.Classifications;2.Country;3.VendorType;4.Buyercode;•Afteryouentersearchconditions,pleaseselectYear&Monthonthetop.TQRDCConditionsClassifications;LCL--LocalvendorIMP--OverseavendorVendorType;VendorTypeDescriptionDTDirectTraderDCDirectCMVendorDHDirectHardGoodsvendorDRDirectRMvendorCTCriticalDirectTraderCCCriticalDirectCMVendorCHCriticalDirectHardGoodsvendorCRCriticalDirectRMvendorTQRDCConditionsBuyercodenameLocation1AprilHuCHJ6002HelenNiuSZ5MaryWuXQ6JessieWangCHJ6007JanetTuCHJ6008SammyGuCHJ600eFairyLiuXQfMayMeiCHJ600lJuliaGengGZmMaggieZhangCHJ600oLeosenChenXQqFayeDongCHJ600vCharlesWangJSBuyerCodeSummary;CountrycodeCountryCodeDescriptionCountryCodeDescriptionCo