供应商表现评估

PD-FORM-064-R.0(a)SupplierEvaluation-Performance供應商表現評估NameofSupplier供應商名稱:Servicenature服務性質:(Pleaseindicateyourratingby‘’intheboxesbelow.請用””號將你的評分加於以下方格內)EvaluationFactors評估要素Excellent優秀Good良好Acceptable尚可Fair稍遜BelowExpectation低於期望N/A不適用(5)(4)(3)(2)(1)(0)1.TotalCost成本效益Value-for-money物有所值Nounnecessaryoradditionalcostsincurred不需要額外或附加的費用支出Inputoncostsavingopportunities提供節省成本建議Costmonitoringonbehalfoftheemployer代僱主監控成本2.Quality品質Adherencetospecification合符要求規格Reliability品質及服務水平可靠Safety合符安全標準(SafetyHandBook安全手册)Supervision/projectmanagement提供督導及項目監控3.DeliveryPerformance送貨或完成工作表現On-timedeliveryasrequired能準時送貨/完成工作Reasonabledeliveryleadtime合理的送貨或完工期Flexibilityondeliveryschedule彈性送貨或完工安排Pre-alertactionincaseofdelay送貨/完工期有變,會預先通知4.Technical/MaintenanceServices技術/維修服務QualityAssuranceMeasures品質保證措施Promptandtimelysupport快捷及適時的支援Withcooperativeandpositiveattitude合作及態度積極Problemsolving&Technicalcompetency解決問題能力及專業技能5.CustomerServices客戶服務Easycontact&promptreply容易聯絡及迅速回覆Helpfulness樂意幫助Responsivenessonwarrantyclaim能提供保養期內承諾Value-addedservices增值服務6.OverallPerformance整體表現Comment評語:EvaluatedBy評核人:Dept部門:Date日期:Result:80-100%Preferred60-70%Qualified40-59%Marginal0-39UnqualifiedPD-FORM-064-R.0(a)